Customer Service High School

donald ukura

Email: *********@********.***

Address: *** ******* ****

City: two harbors

State: MN

Zip: 55616

Country: USA

Phone: 218-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Donald Bruce Ukura

448 Tomberg Rd. Two Harbors, MN 55616 218-***-**** *********@*****.***

BACKGROUND SUMMARY

Self-motivated team player with strong mechanical skills.

Detail-oriented with an emphasis on accuracy.

Enjoy challenging, fast-paced environment.

Works well on own and with co-workers, supervisors, and management.

Effective trainer for new employees and team members.

TECHNICAL SKILLS

Hand Tools Computer Use Mechanical Repair

Communication Customer Service Class A Drivers License

Team Player Trained in 5s Kaizen Events

WORK EXPERIENCE

STANLEY/LABOUNTY - Two Harbors, MN 1988 to 2012

Parts Representative (2004 to 2012)

Assisted global customers in identifying and purchasing parts via phone, email, and fax.

Used computer systems including Navision, BOM and Bepicks to find inventory levels, lead times and pricing.

Researched to determine what parts where needed and to fix problems that may exist using databases.

Respected as go-to person for product knowledge and commitment by co-workers and customers.

Assembly Leadman (2000 to 2004)

Worked with everyone from sales to the traffic department to get attachments ready for shipment. Organized Assembly department creating efficiencies and reducing downtime.

Monitored workloads, assigned tasks, and identified projects to ensure maximum productivity.

Created a safe work environment.

Assembler (1988 to 2000)

Assembled heavy demolition equipment using a variety of hand held tool from inside and outside micrometers set to 18 to 1 torque multipliers.

EDUCATION

Diploma - Heavy Equipment Mechanic; Staples Technical Institute - Staples, MN

Graduate - Two Harbors High School

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