Ken Howes

Email: abqm85@r.postjobfree.com

Address: ***** ** ***** **

City: Kent

State: WA

Zip: 98042

Country: USA

Phone: 253-***-****

Skill Level: Management

Salary Range: $80,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Kenneth R. Howes

15227 SE 234th St Phone: 425-***-****

Kent WA, 98042 Email: abqm85@r.postjobfree.com

SUMMARY

I have a broad range of experience from IT Director/ Manager, Facilities Management, Industrial Engineer, Project and Product Mgmt., Finance, and Database Mgmt. I've been very successful in these positions by focusing on team work, reducing costs, data analysis, improving and analyzing operational models for efficiency and capacity/performance, and planning for future growth. I have expert skills in Excel (large scale operational and budget modeling, VBA for Excel, v/hlookups, PivotTables and data analysis), Access, Word and PowerPoint. I have consistently brought multiple and simultaneous projects in on time and at, or under, budget. I am also used to working with many diverse and distant groups.

EXPERIENCE

April 05 Dec 12 Multiple Roles AudienceScience Bellevue, WA

Director of Corporate IT and Facilities (October 2010 December 2012)

Develop and manage Budget and Capital Expenses.

Conduct IT trainings and presentations either in person to local teams or via video/webinars to new hires on up to C-Level employees.

Plan and direct the use and implementation of technology to improve operations and ensure the security of our company.

o Win7 and Office 2010 migrations

o Company-wide deployments for ticketing, documentation, email archive and continuity

o Website

o Facility Integration of Mergers and Acquisitions

o Development of Email and Internet Policies

o Network infrastructure redundancy

Manage team of three across the US and Europe. This includes hiring, retention, reviews, goal setting, feedback, and work distribution and assignments.

Coordinate all office leases/moves, facility requests, security systems, and work with Landlords and building management.

Managed the integration of 2 Acquisitions in 2010.

Director of IT Operations (May 2009 October 2010)

Developed and managed Budget and Capital Expense.

Managed team of six running our 24x7 Data Center/Production Environment and Corporate IT.

o This covered four customer facing and one processing data centers, which amounted to 150 TB of storage, 50 racks, Virtualized systems, and over 500 equipment nodes in the US and Europe.

Created and maintained capacity model as well as worked with sales to ensure future capacity was available.

Managed team project to create our Data Center in a Rack to replace the legacy equipment in our data centers:

o Reduced equipment footprint and operational costs by 50%

o Doubled our production capacity

o Reduce overall customer latency by 25%

Utilized monitoring systems and dashboards to ensure redundancies were maintained within and between each of our data centers. Transition system to our 24x7 operations team for monitoring, reporting, and continuous improvements

Created customer level cost model to help improve our revenue vs customer work.

Audited and tracked performances to identify and predict capacity bottlenecks. Then worked with development to avoid the bottleneck and subsequent capital and operational expenditures.

IT Manager (February 2008 April 2009)

Developed and managed Budget and Capital Expense.

Managed Corporate IT and Data Center infrastructure.

Maintained ISP Contracts and monitored overage costs versus increasing commitments.

Created a database to track our asset inventory and the data center/server layout.

IT Auditor/Controller (April 2005 January 2008)

Developed and managed Budget and Capital Expense.

Tracked and managed corporate assets.

Acted as project manager for office and data center moves.

May 04 April '05 Sr Ops Support Specialist FedEx Express Seattle, WA

Project lead in the development of long-range plans regarding expansion, procedures, workforce planning, equipment, vehicles and products at multiple locations. Included analysis, development (using GIS), implementation, monitoring and maintenance of project to minimize routes dispatched day

Provided feedback and evaluation to management in order to maximize efficiency and productivity. Performed critical evaluation of operations to minimize expenses and ensure customer service levels are maintained.

Met with other support teams to ensure continual support of the project plans and to receive feedback on plans and procedures to ensure continuous improvement.

Dec '03 May 04 Reporting Analyst Western Wireless Issaquah, WA

Developed and maintained Access database to automate daily, weekly and monthly reports.

Analyzed regular reports as well as performances trends and staffing plans. Provided feedback to management to increase customer service and minimize costs.

Maintained and improved efficiencies on current reports using Excels VBA and formulas.

Dec '01 Dec 03 Financial Analyst Financial Pacific Leasing Federal Way, WA

Managed, developed and improved reporting systems in Access and Excel.

Tracked and analyzed income and expenses on Non-Performing Leases (NPA Leases) to ensure loss account is at the correct balance. Developed Excel and Access models based on historical performance to forecast future loss rate and overall losses.

Created and implemented a database process using VBA and Macros that reduced turnaround time for monthly reporting from 80 hrs of work per month to 28 hours, and increased accuracy.

Dec '00 - Jul '01 Product Manager Loudeye Technologies Seattle, WA

Developed operational cost model of the production system. Evaluated labor methods and rates, system performance, as well as equipment costs to estimate costs, as well as improve productivity and processes.

Created tools using Excel and Visual Basic for Applications to speed up job tasks.

Evaluated proposed business models calculations and expectations (costs and profits) to provide C-level management with errors and inaccuracies.

Developed spreadsheets to analyze internal business models and identify critical revenue and profit points.

Aug '00 - Dec '00 Project Manager InfoSpace Bellevue, WA

Implemented a tracking and reporting system for major accounts.

Addressed customer requests and concerns regarding contracts, project development, and implementation.

Converted customer requests to specifications for web developers and other product managers. Tested web pages to ensure specifications were met.

Worked with multiple groups to develop and execute project plans and timelines.

1995 - Aug '00 Associate to Senior Engineer FedEx Bellevue, WA and Irvine, CA

Utilized existing models and developed models to evaluate the effects of airplane arrival and departure on the district and the associated costs and savings.

Developed Excel spreadsheets and macros to automate tasks for engineer. This involved program initiation, planning, development, debugging and testing, documentation, training and distribution.

Selected as regional representative on major corporate initiative to improve station operations/staffing plans. This involved creating and testing Excel models within a team of engineers for engineers companywide to utilize at their locations.

Coordinated vehicle assignments for the region (California to Washington). Minimized the amount of money spent on rentals ($1.5 million under budget for FY99) and managed inventory and distribution.

Worked extensively with MS Excel and its VBA program (macros) to aid managers in developing schedules, identifying areas of improvement, and creating reports and graphs.

EDUCATION

B.S. Industrial Engineering, Dec 1994. University of Washington, Seattle, WA

Classes Towards MBA: Applied Business Statistics Managerial Economics

Organizational Behavior Accounting Theory Advanced Corporate Finance

Business Finance Management Accounting

Contact this candidate