Project Manager Service

Here is My PassionResearch Practicum: An Appreciative Approach to Understanding the Power of Tech-Talk

Brian's Place

My Resume

Brian Gore

**** **** *** *****

Centreville, VA 20120

Contact me via E-mail

OBJECTIVE:

A position requiring expansion and integration of technical and interpersonal skills in contributing to team success in a

growing, highly service-oriented firm interested in Knowledge Management and becoming a Learning Organization or providing

services in these areas.

EDUCATION

M.S. Organizational Learning, George Mason University, Fairfax, Virginia, January 2001.

B.S. Management Studies,

The University of Maryland-Europe, Heidelberg, Germany, 1994.

AFFILIATIONS

Computer Technology Industry Association (CompTIA), Since 2000

PROFESSIONAL EXPERIENCE

Appreciative Inquiry

Facilitated Appreciative Inquiry (AI) sessions regarding Technical Language

Designed

and implemented AI project as part of graduate student team

Drafted Propositions included in final AI paper presented

to client

Facilitated group discussions

Interviewed participants

Analyzed and Synthesized data into working

paper

Technical

Facilitated effective computer use for employees

Consulted executives and staff regarding the effective

use of technology in their work processes

Administrator for OnTime calendaring software

Assisted in updating some

help documents for use in a corporate intranet (portal)

Teaching/Presentation

Presented Palm handheld device overview to selected staff at non-profit organization

Extensive experience teaching religious groups

Trained field service engineers in the use of a new service call and

logistics tracking system

Presented overview and training for initial ISO9000 implementation to field service engineers

Coach computer users in the effective use of computers and software

TEAM BUILDING

Simulations

Tango Knowledge Organization simulation, 1998

Hemlock George Mason Universitys

outdoor team building facility, ropes course, 1997, 1998

Greeting Card Simulation simulates decision-making process

in greeting card production company

LEADERSHIP

Manage unit level technical projects including Palm integration, computer relocation, software upgrades,

etc.

Mentor junior analysts on technical as well as customer focus issues

Developed a strategy for leveraging

an existing software application to promote increased attention to organizational membership issues.

ORGANIZATION AND CHANGE STRATEGY

Assign and refine roles and measure performance

Managed organization transformation

Census Building, coaching and development, and communication planning

Coordinated business among executives

and managed priorities

Assessed long-term needs and proposed strategies

Group facilitation and instruction

Understand organization concepts

Excellent oral and written communication skills

Excellent analytical skills

WORK EXPERIENCE - System Administrator, Boeing, 8/08 - Present

Specialized Computer Support, SAIC, 4/01 - 8/08

PC Support Analyst/Unit Project Manager, National Academy of Sciences, 3/98-4/01

Analyst, Wang Federal US Dept

of Commerce, 6/96-3/98

Logistics Manager/Customer Engineer, Heidelberg Germany, 6/90-5/96

ISO Implementation Specialist/Trainer,

Heidelberg Germany, 11/95-5/96

Marketing Representative, Kenwood Electronics, Heidelberg Germany, 9/89-4/91

TECHNICAL CERTIFICATION & EXPERIENCE

A+ Certified Service Technician, CompTIA, 1996. Ver# 99ADTT1350

Expert in using and supporting Windows 95, 98, NT, Lotus Notes, and Microsoft Office

Various technical courses covering

Macintosh, Lotus Notes development, Hardware & Software

Contact this candidate