Sales Customer Service
Resume:
Desired Industry: Education/Teaching/Training SpiderID: 66850
Desired Job Location: Yucca Valley, California Date Posted: 1/29/2013
Type of Position: Full-Time Permanent Availability Date: 02-05-13
Desired Wage: 45,000.00
U.S. Work Authorization: Yes
Job Level: Management (Manager, Director) Willing to Travel: Yes, Less Than 25%
Highest Degree Attained: Masters Willing to Relocate: No
Objective:
My objective at this point in time is to find a career that I would love and enjoy.
Experience:
JENNIPHA VAUGHN
56625 Zuni Trail Yucca Valley, CA, 92284 United States 760-***-**** abqm76@r.postjobfree.com
PROFESSIONAL EXPERIENCE
S. Gus Alexander Elementary, Duncanville, TX United States
Teacher, Aug 2009 Dec 2012
Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Established clear objectives for all lessons, units, and projects and communicate those objectives to students.
Established and enforced rules for behavior and procedures for maintaining order among the students for whom they are responsible.
Meet with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs.
Prepared materials and classrooms for class activities.
Prepared, administered, and graded tests and assignments to evaluate students' progress.
Assigned and graded class work and homework.
Conferred with parents or guardians, teachers, counselors, and administrators to resolve students' behavioral and academic problems.
Park Village Elementary School, San Antonio, TX United States
Teacher, Mar 2008 Jun 2009
Instructed students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
Adapted teaching methods and instructional materials to meet students' varying needs and interests.
Established clear objectives for all lessons, units, and projects and communicate those objectives to students.
Established and enforced rules for behavior and procedures for maintaining order among the students for whom they are responsible.
Met with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs.
Prepared materials and classrooms for class activities.
Prepared and implemented remedial programs for students requiring extra help.
Prepared, administered, and graded tests and assignments to evaluate students' progress.
Enforce administration policies and rules governing students.
Assigned and graded class work and homework.
Conferred with parents or guardians, teachers, counselors, and administrators to resolve students' behavioral and academic problems.
La Petite Academy, San Antonio, TX United States
Assistant in Management, Sep 2007 Feb 2008
Monitored students' progress, and provided students and teachers with assistance in resolving any problems.
Conferred with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
Planned, directed, and monitored instructional methods and content of educational, vocational, or student activity programs.
Taught classes or courses, or provide direct care to children.
Fashion Bug, San Marcos, TX United States
Sales Associate, Jun 2005 Nov 2006
Greeted customers and ascertained what each customer wants or needs.
Described merchandise and explained use, operation, and care of merchandise to customers.
Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.
Computed sales prices, total purchases and receive and process cash or credit payment.
Answered questions regarding the store and its merchandise.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Demonstrated use or operation of merchandise.
Prepared merchandise for purchase or rental.
Watched for and recognized security risks and thefts, and know how to prevent or handle these situations.
Inventoried stock and requisitioned new stock.
Ticketed, arranged, and displayed merchandise to promote sales.
Exchanged merchandise for customers and accept returns.
Cleaned shelves, counters, and tables.
Helped customers try on or fit merchandise.
Opened and closed cash registers, performed tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Bagged or packaged purchases, and wrapped gifts.
Coach House Gifts- Hallmark, Tyler, TX United States
Assistant Hallmark Coordinator, Jun 2003 May 2005
Resolved customer complaints regarding sales and service.
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Inventoried stock and reorder when inventory drops to a specified level.
Assigned employees to specific duties.
Enforced safety, health, and security rules.
Examined merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Examined products purchased for resale or received for storage to assess the condition of each product or item.
Planned and coordinated advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
EDUCATION
University of Texas at Tyler, Tyler, TX United States
Master of Education, Educational Leadership, 3.75, April 2011
Texas State University, San Marcos, TX United States
Bachelor of Science, Interdisciplinary Studies, 3.5 Magna Cum Laude, May 2007
ADDITIONAL SKILLS
Data Driven- Used data (teacher made and standardized assessments) to drive instruction and analyzed results to meet individual student needs; Guided Reading Program- Met with students in small groups who were low in reading in order to bring them up to grade level, or make improvements in their reading ability; Efficient in Character Education- Taught students the importance of having great character by creating mini lessons over the six traits of character (trustworthiness, responsibility, respect, fairness, caring, and citizenship); Proficient in Microsoft Office: Word - Created essays, letters, lists, memos, agendas, schedules, awards certificates, resumes, cover letters, and assessments/quizzes, Power Point- Created slides with important information, pictures, links, and sound for presentations and projects, Excel - Created spreadsheets for student documentation, Publisher - Created brochures, business cards, calendars, invitations, greeting cards, post cards, flyers, newsletters, and signs; Enhanced student academics and social growth by using various teaching strategies and techniques such as small groups, one-on-one tutoring, and cooperative learning; Efficient in the Response to Intervention (RtI) Program - Used the program to monitor students who were low in Math and Reading. I also used it to create behavior plans for students who frequently misbehaved; Efficient in Problem Based Learning (PBL) - Created lessons and techniques to help foster the student s education by facilitating their learning. The students were responsible for their own learning while the teacher guides them in the right direction; Typing Skills- 48 WPM; Customer Service Excellence (Putting the Customer First);Team building/Training/Supervision; Inventory Management; Merchandising Strategies; Shrink Reduction/Loss Control; Commercially Driven; Aware of Fashion Trends
CREDENTIALS AND LICENSES
Classroom Teacher: Generalist (EC-4); English as a Second Language Supplemental (EC-4)
Principal: Principal (EC-12)
PUBLICATIONS AND PRESENTATIONS
THE PROFESSIONAL INVESTIGATION IN BRIEF: Department of Education Leadership and Policy Studies: Cannon, J. (2010).The University of Texas at Tyler: Non-Anglo Teachers Effect upon Fourth Grade Mathematics TAKS Scores of African American Students.
AWARDS AND HONORS
Certificate of Completion: BESTEX, June 2012; ELPS (English Language Proficiency Standards), August 2012; Steven Covey's Seven Habits of Highly Effective People, August 2012; Coaching Classroom Management, June 2012; Interventions Training, June 2012; D4PL (Design for Profound Learning) - July 2011, January/April 2012; TELPAS (Texas English Language Proficiency Assessment System), Spring 2011; Expository Writing, December 2011; First Steps in Mathematics, July/September/October/November 2011; GATE (Gifted and Talented - within District): Social and Emotional Needs, February 2011, Designing Learning Experiences for GATE Students, February 2011, Identification and Assessment, January 2011, Differentiation of Curriculum and Instruction, January 2011, Nature and Needs, January 2011; Teach With Your Strengths, November 2010; Best Practices, July 2010; CHAMPS Training, February/March/April/May 2010; Legal Issues: FERPA, Child Abuse Reporting and Copyright Law, August 2009/2010/2011/2012; Sexual Harassment, August 2009/2010/2011/2012; Certificate of Achievement: Multicultural Student Affairs; Certificate of Appreciation: Bonham B.E.A.R.S., Fall 2005; Certificate of Professional Development: Project Wild August 8, 2006; Kappa Delta Pi, Eta Zeta Chapter, Initiated November 5, 2006; Dean s List: Fall 2005, Spring 2006, Fall 2006
Education:
I have a Bachelor of Science in Interdisciplinary Studies and a Master of Education in Educational Leadership.
Affiliations:
N/A
Skills:
Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
Adapt teaching methods and instructional materials to meet students' varying needs and interests.
Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
Meet with parents and guardians to discuss their children's progress and to determine priorities for their children and their resource needs.
Prepare materials and classrooms for class activities.
Prepare, administer, and grade tests and assignments to evaluate students' progress.
Assign and grade class work and homework.
Confer with parents or guardians, teachers, counselors, and administrators to resolve students' behavioral and academic problems.
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Clean shelves, counters, and tables.
Exchange merchandise for customers and accept returns.
Ticket, arrange and display merchandise to promote sales.
Inventory stock and requisition new stock.
Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
Prepare merchandise for purchase or rental.
Demonstrate use or operation of merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Answer questions regarding the store and its merchandise.
Monitor students' progress, and provide students and teachers with assistance in resolving any problems.
Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
Plan, direct, and monitor instructional methods and content of educational, vocational, or student activity programs.
Teach classes or courses, or provide direct care to children.
Resolve customer complaints regarding sales and service.
Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Inventory stock and reorder when inventory drops to a specified level.
Assign employees to specific duties.
Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Examine products purchased for resale or received for storage to assess the condition of each product or item.
Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
Additional Information:
N/A
Reference:
Available upon request.
Candidate Contact Information:
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