Customer Service High School

Dean Charles

Email: *********@********.***

Address: *** ******* ******

City: Boynton Beach

State: FL

Zip: 33436

Country: USA

Phone: 561-***-****

Skill Level: Experienced

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

DEAN CHARLES

Boynton Beach, FL 33436

Phone: 561-***-****

************@*****.***

OFFICE ASSISTANT

Adaptable, Dependable, Productive

Ability Summary

Customer service driven

Records management

Scheduling Experience

Front-Desk Reception

MS Office Professional

Data entry

Conflict resolution

Strong typing skills (50+ wpm)

Data analysis and collection

Organizational skills

Ability to multi task

Excellent communication

Time management skills

Detail oriented

Effective Listening skills

Employment History

Supply Chain Analyst

2005 - 2012 Office Depot Corporate Headquarters Boca Raton, FL

* Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

* Answered phone calls and direct calls to appropriate parties or take messages.

* Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.

* Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

* Filed and retrieve corporate documents, records, and reports.

* Opened, sorted, and distributed incoming correspondence, including faxes and email.

Data Entry Specialist

2004 - 2005 Spherion Delray Beach, FL

* Compiled, sorted and verified the accuracy of data before it is entered.

* Compared data with source documents, or re-enter data in verification format to detect errors.

* Stored completed documents in appropriate locations.

* Located and correct data entry errors, or report them to supervisors.

* Maintained logs of activities and completed work.

* Selected materials needed to complete work assignments.

SECRETARY

1996 - 2004 PBC SCHOOL BOARD West Palm Beach, FL

* Operated telephone switchboard to answer, screen, or forward calls

* Greeted and assisted visitors entering Building

* Scheduled appointments, provided information regarding company services

* Transmitted documents using facsimile machine, printed materials for staff

* Filed, maintained records manually and transcribed documents

* Collected, sorted, and distributed mail

* Prepared the necessary documents and made entries to the data management systems accordingly.

* Maintained an inventory of the office supplies and made purchase orders for the same

EDUCATION AND TRAINING

Santaluces High School Lantana, FL High School Diploma General High School Curriculum

OCCUPATIONAL LICENSES & CERTIFICATES

Certification Title Issuing Organization Completion Date

Data Entry South Technical Education Center 05/1996

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