Customer Service Manager

Office manager/Secretary/Office Clerk (near Lanesboro MA)

Skills:

Team player who thrives in an environment requiring accurate communication.

Extraordinary communicator and listener who is capable of conveying information verbally and in writing.

Computer-literate with extensive knowledge in multiple applications.

Capable of prioritizing and juggling concurrent tasks.

Resourceful employee who excels at building lasting relationships with customers and coworkers.

Highly adaptable, mobile, positive, risk takerwho is open to new ideas.

Energetic, responsible, loyal and dedicated employee committed to excellence and professionalism.

Education:

TaconicHigh School

Pittsfield, MA

2008 Graduate

Experience:

BerkshireMedical Center

Intake Coordinator

October 2010 until November 21, 2012

-Acquire patient information quickly, efficiently and accurately.

-Provide a welcoming, friendly environment to patients, visitors and staff members.

-Adhere to Hippa rules and regulations regarding patient confidentiality.

-Phone, computer and Medical Program knowledge.

-Confidently deal with a diverse group of patients, family members and visitors in various situations, both favorable and unfavorable.

Berkshire Medical Center

Dietary Aide/Office Clerk

April 2007 until October 2010

- Accurately provide food for patients, customers and coworkers.

- Effectively operate medical computer programswith precision.

- Promptly and energetically answer telephones.

-Answer basic dietary questions and provide the best accuracy possible.

-Basic secretary skills.

McDonalds

West Housatonic St, Pittsfield, MA

2004-2007

- Cashier and Food preparation.

-Basic customer service skills.

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