Manager Customer Service
Resume:
Confidential User
Email: abqlv0@r.postjobfree.com
Address: Address Withheld
City: Waco
State: TX
Zip: 76705
Country: USA
Phone: 936-***-****
Skill Level: Director
Salary Range: $75,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Elizabeth Byrd, MS, LCDC
109B South New Dallas Hwy, Waco, Texas 76705
abqlv0@r.postjobfree.com
Objective
Highly motivated self starter seeking Upper Management Position.
Personable, business professional with college degree and state licensure with a successful record of accomplishment of building and managing a 192-bed treatment facility as well as being part of three different start up programs. Talent for quickly mastering tasks. Accustomed to handling sensitive, confidential records and adhering to State guidelines for strict compliance.
Flexible and versatile with the ability to maintain a sense of humor under pressure. Demonstrated history of meeting goals. Diplomatic and tactful with professionals and non-professionals on all levels. Thrive on deadline-driven environments. Excellent team building skills. Ability to relocate quickly.
Qualifications
Master's of Science Degree in Families Studies
Bachelor's of Science Degree in Rehabilitation/Addiction Studies
Clinical Supervisor with superior supervision skills
Skilled in education for state compliance as well as ongoing treatment issues
Strong twelve step abstinence based education to include individualized treatment
Exhibit high ethical and moral standards in business and personal life
Demonstrate leadership skills and abilities
Highly motivated self-starter
Education
Texas Woman's University-Denton, Texas-Master's Degree Family Studies
December, 2009.
University Of North Texas-Denton, Texas-Bachelor's Degree in Rehabilitation/Addiction Studies December, 2005.
Licensed Chemical Dependency Counselor #10158 effective 03/01/2006.
Relevant Experience
The Ranch at Clear Springs, Aquilla, Texas 76622
Clinical Director from September 24, 2012 to January 6, 2013.
R J Caron Foundation, Princeton, Texas
Clinical Supervisor from May 14, 2010 to August 23 2012.
Cenikor Foundation, Inc. Dayton, Texas
Program Director October 8, 2007 to December 31, 2009.
Cenikor Foundation, Inc. Fort Worth, Texas Admissions Manager/Counselor, December 16, 2003 to October 07, 2007.
Weaver Insurance Agency, Waco, Texas Office Manager/Customer Service February 4, 1988 to May 1, 1996 and from February 8, 2002 to December 14, 2003.
Elizabeth Byrd Insurance Agency, Lorena, Texas Self Employed May 1, 1996 to July 6, 2000.
Reference List
John Lacy, Executive Director
The Ranch at Clear Springs
3662 Patton Lake Rd
Aquilla, Texas 76622
abqlv0@r.postjobfree.com
Cell- 254-***-****
Jerry G. Hall, LMSW, LCDC
Vice President for Program and Clinical Services
Cenikor Foundation, Inc.
7676 Hillmont Dr., Ste 190
Houston, TX 77040
Cell 1-281-***-****
abqlv0@r.postjobfree.com
Ms. Wanda Bricker, LCDC
Heart of Texas Council
800 Austin Avenue Ste 800
Waco, Texas
Office 254-***-****
abqlv0@r.postjobfree.com
Mark Norris, LMSW Clinical Manager
Cenikor Foundation, Deer Park Facility
4525 Glenwood Drive
Deer Park, TX 77536
(cell) 817-***-****
Contact this candidate