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Customer Service Years Experience

Location:
Goleta, CA
Posted:
March 02, 2013

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Resume:

Jessica Hale

Email: **********@********.***

Address: **** ****** ***

City: Goleta

State: CA

Zip: 93117

Country: USA

Phone: 805-***-****

Skill Level: Experienced

Salary Range: $33,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jessica Hale

7309 Lowell Way Goleta, CA 931117

805-***-**** 805-***-****

-A diamond of an applicant - A feather in your cap as an employee-

**********@********.***

SKILLS AND STRENGTHS

Unparalleled -win-win- solution oriented customer service skills, via phone or face to face, good listener, genuine, warm, personable,

Exceptional inter-personal communication skills, with technical and professional writing skills

Adept at ERP Computer software, Oracle, PeopleSoft, Microsoft Office incl. Excel and Outlook

Accurate, detail and multi-task oriented with skillful organizational & prioritization skills

Acute problem solving, research and trouble shooting skills

Committed & dedicated to the organization`s mission. Will go the extra mile with a smile!

Over 10 years experience in full cycle A/P, vendor entry, aging reports, check runs, etc

Over 10 years working with purchase orders, vendors inquiries, internal & external customers

Over 10 years experience in auditing, & processing travel & expenses reports

Strong work ethic with positive can do attitude & natural enthusiasm infused into all my daily activities

PROFESSIONAL BACKGROUND

CFO Raymond Hale Floor Installation SB 03/05 - Present

Handles day to day operations of all phases of administrative, sales, and financial operations of company. Experience dealing with local vendors and RFP`s. Nothing less than professionalism, personal attentiveness and resolving any issues immediately are acceptable. Our website: www.santabarbaraflooring.com

Contract & Grant Financial Analyst- UCSB Santa Barbara, 09/08-09/10

(Promotion) Responsible for full spectrum of financial administration of research funds including allocating, setting up accounts, reconciling over 8 million dollars of funding( spanning over 70 different account/funds) in the general ledgers & payroll expense reports; analyze expenditures & spending patterns; disseminating financial reports and managing sub awards. Advised faculty & researchers in regards to their financial spending patterns.

Purchasing Agent - UCSB Santa Barbara 08/05 - 09/08

Advised faculty, staff, & students of proper university guidelines for purchasing and travel. Placed orders with vendors. Processed travel expenses, payments & petty cash reconciliation. Maintained equip management records (fixed asset inventory) & conducted physical equipment inventories. Maintained current with knowledge of accounting policies & procedures Researched and resolved data entry discrepancies to general ledger accounts.

Accounts Payable Specialist- Boulder County Financial Serv. Div.,

Boulder, CO 08/00 - 03/05

Applied team building skills with A/P team members. Improved on internal SOP`s to affect more variety to our daily tasks and responsibilities. Modeled authenticity in external & internal customer service as priority and integral to our mission. Ensured tasks were completed in accurate & timely manner. Infused "fun- into work, no matter how challenging our days may have been. Reviewed invoices for compliance to policies. Ensured proper coding of fixed asset, balance, revenue & expenditure accounts. Reconciled credit cards & vendor account statements. Generated 1099's /IRS reporting. Instrumental in developing successful method of balancing check run to reduce check production runs from daily to biweekly, reducing costs. Wrote & explained policy and procedures in clear and understandable terms. Devised & implemented unique concept "Travel Bear- to develop deeper level of team spirit amongst diverse staff members in Boulder County Departments



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