Kim Grannemann
Email: *********@********.***
Address: **** ******** *****
City: Mchenry
State: IL
Zip: 60050
Country: USA
Phone: 224-***-****
Skill Level: Director
Salary Range: $120,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Kimberly Grannemann
Mchenry, IL 60050
*********@********.***
EXPERIENCE
2011- Present Vice President of Operations, Goldmax USA (DBA Midwest Gold Buyers, Cash for Gold, Diamond Max and Great Estate Road Show)
Direct the day-to-day operations of 100+ retail locations in the Midwest in the purchase of precious metals, bullion, coins and diamonds. My expertise in business development, revenue growth, pricing optimization, expense reduction, client satisfaction and branding has been instrumental in developing a startup business to the largest brick and mortar retail purchaser of precious metals in the US. My responsibilities include providing leadership and leadership development to a team of District Managers in a 5 state market. As the top ranking non owner I provide management of the Executive team that provides operational support to the majority of US locations in pricing optimization, facilities management, training material development, branding, employee development, recruiting, client relations, fraud prevention and advertising.
* Lead the Midwest Market to number 1 rank in 2012
*Increased profit by reducing losses by 68.50% in fake product purchased and a 92% reduction in accounting errors
*Reduced labor costs through an 80% reduction in overtime, dual role job incentive and reduction in staffing
*Launched two new markets in 2012 - Texas and Minnesota
*Developed and implemented changes to the info structure to change culture from "family owned" to corporate structure
*Developed tracking systems, management guidelines and sales material to drive performance and production
*Developed policies and procedures to mitigate risk
2010 - 2011 District Manager, Goldmax USA
Lead and developed a team of 30 facility managers achieving top results. Consistently ranked first in growth, performance and profitability. Developed talent within my district that resulted in assembling some of the key players within the current organization.
2010 - 2011 Pricing Optimization Specialist, Goldmax USA
Provided support to consultant staff on pricing negotiations to all US markets. Consistently drove closings that resulted in millions in generated revenue while maintaining optimal margins. Aided in the development of consultant in product knowledge and negotiating and closing techniques.
2009-2010 Precious Metal Consultant, Goldmax USA
Opened and managed multiple retail locations purchasing jewelry, coins, bullion and antique currency.
2000 - Current Community Involvement
During the course of raising my children, I contributed to my community through participation in a variety of non for profit organizations to utilize my business savvy. Additionally, I held an insurance producers and real estate license that allowed me to take on PT positions.
*Family Services Counselor, SCI Corporation
*Licensed Real Estate Agent, Prudential First Realty
*New Home Closing Manager, Town and Country Homes
*Music in Small Places Event Coordinator, Community
*Gourmet Cooking Club Founder, Community
*Clay Sculpture Enrichment Teacher, Duker Elementary School
*Director of Fundraising, Mchenry Junior Warriors
1990 - 2000 Executive (various), Citi Financial (DBA Associates Finance, a Ford Motor Company)
My career with Associates Finance started as a MIT or a Manager in Training for college graduates fresh out of school. My hard work and determination lead to a 10 year career in a variety of Executive and Management level positions in Texas, Utah and Illinois. Below are some of the key positions, responsibilities and accomplishments that I held during my career.
*National Sales Director - Responsible for developing sales performance to individual branch managers and their employees. Top producer of a 10 person team that had responsibilities of all US locations. Responsibilities also included onboarding of employees of newly acquired companies to access their abilities and determine their future within the organization. Awards/Recognition - Presidents Club, Core Excellence and Management Advisory Counsel
*New Market Training Director - Responsible for opening the Salt Lake City National Service Center including hiring, training and ongoing employee development of all employee levels including Management. Liaison with state to maximize state contributions as it relates to employee development. Developed and produced disaster relief manual, training materials, company newsletter and video training materials.
*Location Director - Responsible for all Profit and Loss responsibilities for individual facilities in Utah and Illinois. Management responsibilities included credit approval, underwriting (500 k approval limit), collections, client relations, and payment processing. Awards - Audit Excellence, Top Producer, Top Dog and Customer Satisfaction
EDUCATION BS in Education, University of Wisconsin
HOBBIES
*Gourmet Cooking
*Event Planning
*Community Enrichment
*Scrabble/Mensa Games
REFERENCES Available upon request