Sales Electrical

Mark Aubut

Email: **********@********.***

Address: ** *** ******

City: Halifax

State: MA

Zip: 02338

Country: USA

Phone: 339-***-****

Skill Level: Experienced

Salary Range: $48,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Mark R. Aubut

95 Oak Street Halifax, MA 02338

339-***-**** * **********@********.***

SUMMARY OF QUALIFICATIONS:

Highly analytical Field Service professional with advanced troubleshooting skills in solving mechanical and electrical issues. Effectively communicate complex technical concepts and implement effective solutions for the customer. Versatile hands-on team player with the ability to interact well with diverse individuals at all levels. Strong pre- and post- sales support skills and the ability to perform within a cross-functional team environment. Established track record of exceeding customer expectations.

* Interpreting Schematics * Strong Electrical and Mechanical Aptitude

* Continuous Process Improvement * Technical Analysis and Problem Solving

* Total Quality Management (TQM) * Collaborative Teamwork at All Levels

PROFESSIONAL EXPERIENCE:

Mitsubishi International (EDM/Laser Division) 2011-April 2012

Laser Technical Field Service Technician

Responsibilities included, new installations, diagnose and mechanical/electrical repair Mitsubishi Industrial Lasers & Systems. Utilize CNC technology and Windows Operating System.

COLONIAL SAW, Kingston, MA 1998-October 2009

$12 million importer of industrial woodworking machinery

Field Service Technician, North America

Provide onsite technical customer support. Install product and train customers to use microprocessor based machinery. Utilize schematic diagrams and various types of electronic test equipment to diagnose electrical and mechanical issues. Provide pre and post-sales support and demonstrate products at national trade shows. Manage product quality and cost standards that are consistent with customer satisfaction and company goals.

Extensive use of schematic diagrams and various types of test equipment.

50-75% travel to various customer locations throughout North America.

Reduced product lead-time by 28% increasing cash flow and customer satisfaction by multi sourcing product domestically.

Developed technical operating and troubleshooting procedures for use by customers on company website.

WEARGUARD CORPORATION, Norwell, MA 1993-1998 $200 million catalog and retail clothing

Production Supervisor

Established a team-centered, employee empowered environment, while supervising the production activities of 40 persons. Hired and trained new team members. Secured and maintained safety standards within the production environment according to OSHA standards. Held scheduled team meetings to encourage ideas, communicated results and goals.

ALPHA INDUSTRIES, INC. 1988-1992

$75 million manufacturer of microwave semiconductor components

Product Line Manager/Associate Engineer (security clearance)

Responsible for managing RF component product line. Forecasted annual revenues of $2.3 million. Interfaced extensively with customers and sales force during all stages of development and manufacture. Responsible for the design and testing of the devices used in Missile Defense Systems, Communication Systems and Satellite Projects. Reduced product lead-time to meet market demand by standardizing the manufacturing process.

Through creative pricing and marketing, achieved 90-100% of forecast in a depressed market.

Reduced product line operating cost by $48K through reengineering several products.

UNITED STATES AIR FORCE 1984-1988

Sergeant E-4, Top Secret Security Clearance

Electronic Warfare Systems Specialist

Level 1 Supervisor responsible for performing operational check-outs, troubleshooting, alignment and component level repair of Avionic Electronic Countermeasure Systems. Utilized complex electronic systems during both field and airborne operations.

* Awarded two USAF Achievement Medals for distinguished and outstanding achievements.

* Awarded two USAF Commendation Medals for meritorious achievement and service.

* Awarded Nuclear Security Clearance

* Awards for participation during combat flight missions supporting various U.S crisis situations

* Presented with the John Levitow Award for Leadership. (Highest attainable award given to a Non-Commissioned Officer).

EDUCATION & CERTIFICATIONS:

A.S. in Business Administration, Bentley College, Waltham, MA 1996

Building Teams and Employee Empowerment (WearGuard Corporation) 1993

College of the Air Force, Biloxi, MS 1984-1986

Electronic Avionic Systems (classified coursework), RF and Microwave Theory

AC/DC Circuit Design

Electronic Systems Integration

Computer Programming and Logic Design

Total Quality Management (Alpha Industries) 1992

COMPUTER SKILLS: MS Office Suite, Profit 21 (Database software), PLC-based software, Visio, CNC software, Windows based Operating Software

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