Customer Service Sales
Resume:
Reply to: ****************@*****.***
Sales, Customer Servive or Security (Wilmingtom, NC.)
I am looking for Full-Time employment in Sales, Customer Servive or in the Security industry. I have attached a copy of my resume with this posting.
JAMES E. HEYD
4529 Coddington Loop Apt 304
Wilmington, NC 28405
****************@*****.***
Objective
To obtain gainful employment with the ability to advance within the company, where the knowledge and skills I have learned can be better used
Employment
Job TITLE: Rental Agent Years Employed (11/12-- 02/13)
Enterprise Holdings -- Enterprise, National, Alamo Jacksonville, North Carolina
Duties: open & close rental contracts, customer service, inventory, projecting, reservations, problem solving, sales, reports & logistics
Job TITLE: Rental Agent Years Employed (8/11-- 11/12)
Enterprise Holdings -- Enterprise, National, Alamo Traverse City, Michigan
Duties: open & close rental contracts, customer service, inventory, projecting, reservations, problem solving, sales, reports & logistics
Job TITLE: Service Agent Years Employed (5/11-- 8/11)
Enterprise Traverse City, Michigan
Duties: service cars, drop offs, pick-ups, customer service
Job TITLE: maintenence Years Employed (5/11--10/12)
Hampton Inn Traverse City, Michigan
Duties: general hotel maintenance, contractor assistance, customer service
Job TITLE: Front desk Attendant Years Employed (5/11- 6/11)
Park Shore Resort Traverse City, Michigan
Duties: Customer Service, Front desk: reservations, check in/out, maintained daily reports, sales
Job TITLE: Front desk management Years Employed (7/10 -- 4/11)
The Sands Motel Traverse City, Michigan
Duties: Customer Service, Front desk: reservations, check in/out, sales and billing; building and ground maintenance, housekeeping
Job TITLE: Census Enumerator Years Employed (4/10 -- 6/10)
U.S. Department of Commerce Muskegon, Michigan (temporary)
Duties: Collecting confidential information, map routing, interviewing the public and filling out government forms, maintained daily paperwork
Job TITLE: Security Officer Years Employed (7/09 -10/09)
Duncan L. Clinch Marina Traverse City Michigan (seasonal)
Duties: Maintain and enforce city ordinances at the marina, to ensure safety and security of the public, patrol of the marina, park and river walk, conducted inventory, maintained and monitored radio contact with central dispatch (911), public relations, customer service
Job TITLE: Certified Marina Attendant Years Employed (5/09 -- 10/09)
Elmwood Marina Traverse City, Michigan (seasonal)
Duties: Radio operations, boater's assistant, light maintenance, ground care, dock inspections,
customer service and sales
Job TITLE: Assistant Director of Security (Lieutenant) Years Employed (2/01 -- 12/08)
Valor Security Services Traverse City, Michigan (seasonal)
Duties: Maintained personnel files, training files, direct supervision of the security staff, scheduling,
deployment, report writing and training and education of all security officer's, interior patrol, exterior
patrol, crime prevention, customer assistance, public relations and law enforcement assistance, CPR,
AED and first aid certification and various computer and administrative duties.
Job TITLE: Security Supervisor/training officer Years Employed (10/98 - 2/01)
STT Security Services Traverse City Michigan
Duties: Maintained daily reports, interior patrol, exterior patrol, report writing, crime prevention, law
enforcement assistance and customer assistance, CPR and first aid certification.
Job TITLE: Fire Fighter/ Rescue Years Employed(1992 - 1994)
Wexford County Fire Department Cadillac, Michigan
Duties: First responder, emergency response, search & rescue, fire inspections, fire science and investigation, operated fire engine/pumper, traffic control and community relations.
Education
Degree Earned: diploma Years Attended (1987 - 1991)
Cadillac High School Cadillac, Michigan
Degree Earned: Diploma Years Attended (2006)
George Washington University Washington, D.C.
Sales Experience
Enterprise Holdings Years Employed (2011-Present)
Cadillac, Mi
Sales, Customer Service
Sears Dealers Years Employed (1997-2002)
Cadillac, Mi
Sales, Customer Service, marketing, merchandizing, deliveries
National Circulating Company Years Employed (1994-1997)
Gettysburg, Pa
Sales, Customer Service
Skills
Sales Training w/ Enterprise Holdings, Terrorism Awareness ( soft target ), George Washington University - Instructor of Monadnock Defensive tactic, OC spray, handcuffing I, Monadnock Police Training Council - CPR AED and First aid Instructor, American Heart Association.
Certificates and references available upon request.
Location: Wilmingtom, NC.
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