Sales Customer Service

Timothy Sullivan

Email: abql9t@r.postjobfree.com

Address: ***** ** **** ***.

City: Tualatin

State: OR

Zip: 97062

Country: USA

Phone: 503-***-****

Skill Level: Management

Salary Range: $55,000

Willing to Relocate

Primary Skills/Experience:

Sales Management Team Building Market Analysis Customer Retention MS Office Suite

Educational Background:

Bachelors Degree, Marketing

Portland State University, 09/2011 - 06/2013

Portland, OR

Not Selected,, Not Selected

Job History / Details:

Timothy M. Sullivan

19925 SW 60th Ave. * Tualatin, OR 97062 * Phone: 503-***-**** * abql9t@r.postjobfree.com

SALES REPRESENTATIVE & ACCOUNT MANAGER

* Highly successful sales representative and account manager with experience in developing customer-driven marketing and sales strategies designed to stimulate sales and increase market share.

* Proven ability to successfully supervise, train and motivate sales teams, manage multi-state territories, and increase sales revenue.

CORE COMPETENCIES

* Leadership/Team Building

* Market Analysis

* Customer Retention

* Strategic Marketing

* Customer Service

* MS Office Suite

* Public Speaking

* Lead Development

* Oracle & SAP

SALES & MARKETING EXPERIENCE

* Achieved sales goals and quotas of $7M to $16M per year within a territory of up to 28 stores for The Black & Decker Corporation.

* Reached sales quotas of $1-2M per year within assigned territory for Bank of the West, Inc. by recommending new and existing bank accounts and investments to customers.

* Strategically partnered with Home Depot and Lowes; persuaded management at the district and store levels to place large orders and provide floor space for Black & Decker`s brands.

* Organized sales events, held product knowledge sessions, and created territory sales plans resulting in increased brand loyalty and improved customer satisfaction.

* Developed and implemented regional sales and marketing expense budgets; analyzed information and presented information regarding sales successes to executive-level management.

* Received the Sales Leader of the Year Award for the Western Division of the Power Tools Group (2006) and the Excellence in Customer Satisfaction Award for the Western Division of the Power Tools Group (2007).

LEADERSHIP EXPERIENCE

* Led a team of eight collectors at Wells Fargo Financial, Inc.; provided coaching to achieve the company`s Accounts Receivables goals and improve performance; trained team on negotiation and customer service skills.

* Interviewed new Collections Representatives and completed performance reviews and assessments including performance metrics such as call times, log in times, roll times, speed pay percentages and customer service skills.

* Trained branch employees at 14 branches for Bank of the West, Inc. regarding how to identify referrals, ask for referrals and generate leads, resulting in an increased number of appointments.

WORK HISTORY

The Black & Decker Corporation, Sales Representative (2005-2008)

Wells Fargo Financial, Inc., Analyst I (2002-2004)

Bank of the West, Inc., Investment Specialists` Assistant (1998-2002)

The Vanguard Group, Inc., Communications Associate (1996-1998)

Tektronix, Inc., Analyst I & II (1994-1996)

EDUCATION & TRAINING

Bachelor of Science in Marketing, Portland State University, Portland, OR (degree in progress)

Food Industry Management Certificate, Portland State University, Portland, OR (in progress)

Bachelor of Science in Finance, University of Oregon, Eugene, OR (1993)

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