Customer Service Sales
Resume:
Laurence Presser
Email: abql88@r.postjobfree.com
Address: *** *. ******* ***
City: Kaysville
State: UT
Zip: 84037
Country: USA
Phone: 801-***-****
Skill Level: Management
Salary Range: $30,000
Primary Skills/Experience:
customer service conflict mangement sales team work computer literate
Educational Background:
Masters Degree, Business Administration
University of Phoenix, 01/2008 - 07/2009
Salt Lake City, UT
Not Selected,, Not Selected
Job History / Details:
LAURENCE E PRESSER
520 S. Lambert Way
Kaysville, UT 84037
abql88@r.postjobfree.com
Objective Statement
To work for a firm requiring strong experience in administration, and instructional skills. I am looking for work in business management or sales.
Employment
Discover Financial Services
Account Manager/telemarketer 7/2004 - 9/2012
Customer Service with in-bound, out-bound calling of DFS clients
West Valley City, UT
Davis School District
Teacher Assistant 9/1997 - 6/2004
Helped train special needs adults in living skills, community access, social skills, and job development. Kaysville, UT
Clearfield Job Corps Center
Residential Living Supervisor 1/1991 - 12/2000
Supervised eighty residential supervisors and 675 students in a residential living setting.
Clearfield, UT
City Business College
Supervisor of Instruction/Security 6/1988 - 9/1990
Developed curriculum for advanced security guard training. Supervised eleven instructors and
instructed various classes in security measures (i.e., pr-24 baton, firearms, self-defense tactics,
Etc.
Long Beach, CA
San Pedro Printing Company
Owner/Office Manager 1/1985 - 12/1987
Coordinated activities of clerical and sales staff. Organized office procedures to improve efficiency of work flow. Prepared payroll and maintained payroll records.
San Pedro, CA
U.S. Air Force (Reserve)
Fire Protection Superintendent 6/1971 - 12/1988
Directed training of personnel and administered laws and regulations affecting department.
Conducted studies and evaluations of departmental operations and procedures.
Norton AFB, CA
Long Beach Police Department
Police Office (Reserve) 1/1970 - 8/1975
Patrolled an assigned area in patrol car to control traffic, prevent crime or disturbances, and made arrests of criminal violators. Enforced violations of civil and criminal codes.
Long Beach, CA
Education
University of Phoenix
Masters: Business Administration/Management Major Graduated: 7/2010
Salt Lake City, UT
University of Phoenix
Bachelors: Business Administration/Management Major Graduated: 7/2008
Salt Lake City, UT
Salt Lake Community College
Associates: Social Sciences, General Major Adult and
Continuing Education and Teaching Minor/Special Education
Salt Lake City, UT
San Pedro High School
High School Diploma Graduated: 6/1965
San Pedro, CA
Skills
Attention to Detail, Customer Service, PowerPoint, Email, Problem Solving,
Business Math, Instructing, Public Speaking,
Cash Handling, Internet Navigation, Teamwork,
Computer Literate, Marketing, Time Management,
Conflict Management, Microsoft Word, Windows Vista,
Critical Thinking, Organization
Additional Accomplishments
Administrative assistant/office management/sales
Computer skills in Internet, Microsoft Office Suite
Fire Protection Supervisor
Police Officer (Reserve)
Security guard/instructor and trainer
Teaching/Coaching/Training
Written and verbal communication skills
Contact this candidate