Customer Service Medical

Pam Pitts

Email: abql1s@r.postjobfree.com

Address: **** ******* ***

City: Hahira

State: GA

Zip: 31632

Country: USA

Phone: 229-***-****

Skill Level: Experienced

Salary Range: $30,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Pam Pitts 5379 Maycomb Ave

Hahira, Georgia 31632

REFERENCES SUPPLIED UPON REQUEST Phone: 229-***-****

abql1s@r.postjobfree.com

Objective:

Seeking to Obtain Employment and a Career in a Challenging Medical Position with a Team of Professionals where my Acquired Skills, Work Experience, and Education would be of Valuable Application.

Profile:

Can Function Effectively in a Fast Paced Environment, Attention to Detail, Great at Assessment Skills for Decision Making, Exceptional Multi-Tasking, Computer, Communication, and People Skills:

- Outgoing Personality - Quick Learner

- Highly Organized - Professional Appearance

- Extremely Dedicated - Detailed-Oriented

Excellent Employee, Energetic, Pleasant, Eager to Learn and can Handle any Task with Willingness and Enthusiasm.

Team Player who presents a Positive Strong Attitude; Committed to Delivering Top-Quality Service.

Listens Attentively, Communicates Exceptionally Well, and follows through Diligently.

Work Experience:

Northlake Regional Medical Center-G.I. (Medical Front Office Receptionist/Medical Back Office Assistant, Assisted in Nursing Duties with Procedures and As a Recovery Room Nurse) Tucker, GA. /1988 1992

Vascular Surgeon -Dr. McRae (Medical Assistant also Assisted in Nursing Duties w/ Surgical Procedures &Hospital Rounds) Valdosta, GA./1992-94

Southern Ob/Gyn (Medical Administrative Front Office Assistant & Back Office Medical Assistant) Valdosta, GA./1994-96

The Herndon Company, (Real Estate Agent-Sales/Customer Service Marketing Specialist,) Valdosta, GA./1996 to Present

Community Involvement:

Valdosta Junior Service League (Community Volunteer) Valdosta, GA. 1995 to 2003

Leadership Lowndes Board of Directors-Valdosta, Ga. 2004-2007

Skills/Accomplishments :

My Medical Experience and Training Includes 8 Years of Working in the Medical Field: Assisted with Working in the Front and Back Office Performing General & Medical Duties, Assisted in Duties with Nursing. Cross Trained to fill most Positions wherever I was needed in the Office with Assisting the Physicians, the Office or Medical Staff.

Front Office Duties: Computerized Appointment Scheduling and Switchboard Operation, Computer Key Punch of all Invoices on Charges made by Physicians, Run End of the Day Computer Reports, Calculated all Payments and Balanced at the End of the Day for Daily Bank Deposit, Reviewed Physicians Monthly Laboratory Bill for any Errors and made necessary Adjustments, Prepared and mailed out Patient Surveys, Conducted Status Reports as Office Coordinator for Office Supervisors, Assisted in Collections and Billing, Assisted Physicians with Patients in Clinic and was Cross-Trained to Contribute my Assistance in all Areas of the Office as Needed.

Assisting Healthcare Professionals with Nursing Duties, General and Administrative Duties, Initial Patient Assessments, Assist in Patient Treatment and entering Information in Chart and Database, Patient Scheduling and Explaining Tests to Patients prior to Lab, X-Rays, Surgical Procedures or Hospital Admissions, Assisting Physicians as a Recovery Room Nurse, Shadowing Professional Physicians during their everyday Duties, Preparation for Procedures including gathering necessary Equipment and Organizing Patients Charts, Assisting in such tasks as taking Patients Blood pressure and Vital Signs, Obtaining Pre-Certification with Insurance Companies, Getting Consent Forms Signed, Going over Prep Instructions with Patients.

14 Years Experience within the Real Estate Industry,12 Years as a Community Volunteer, 22 Years Experience in the Work Force Working in the Medical Field in Several Medical Positions: Medical Receptionist, Medical Assistant, Medical Administrative Assistant/Coordinator, Assisted as A Nurse performing Nursing Duties and in the Real Estate Industry as a Sales Marketing Customer Service Specialist & Realtor.

Education:

DeKalb Community College, Clarkston, Georgia (Studied Nursing) Valdosta Tech, Valdosta, Georgia (Real Estate Course)

_Professional Affiliations:

Leadership Lowndes Alumni Class of 2004 Leadership Lowndes Board of Directors 2004-2007

Chamber of Commerce National Association of Realtors Georgia Association of Realtors

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