Manager Program

Bethany Jones

Email: ********@*********.***

Address:

City: Lawton

State: OK

Zip: 73507

Country: USA

Phone: 580-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accomplished pr ogram manager with broad expertise from diversity and development to client assessment and referrals. Energetic, motivated P rogram Manager who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities. Accurate, assertive and adaptable P rogram Manager who can effectively multi-task in challenging situations and meet critical deadlines. P rogram Manager focused on providing highly effective leadership and using expertise to develop and manage critical staff development functions.

Educational Background:

High School Dipolma from University of Oklahoma, Norman OK 1/2001 to 2/2013 (Human Relations)

Job History / Details:

Professional Overview

Accomplished program manager with broad expertise from diversity and development to client assessment and referrals.

Energetic, motivated Program Manager who is highly organized and skilled at balancing the needs of clients in both personal and professional capacities.

Accurate, assertive and adaptableProgram Manager who can effectively multi-task in challenging situations and meet critical deadlines.

Program Manager focused on providing highly effective leadership and using expertise to develop and manage critical staff development functions.

Core Qualifications

Detail-oriented

Strong communicator

Empathetic

Attentive listener

Excellent interpersonal skills

Process improvement

Program development

Strategic planner

Natural leader

Staff development

Organized

Relationship building

Superb time management skills

Education

2013 University of Oklahoma Norman, OK

Master of Science Human Relations

Certification in Diversity and Development: developing and integrating diversity goals and strategies into all business and planning processes and practices.

Experience

January 2006 to May 2011

Army Community Services Fort Sill, OK

Program Manager

Speak to community groups to explain and interpret agency purposes, programs, and policies.

Evaluate the work of staff (7) and volunteers (15) to ensure that programs are of appropriate quality and that resources are used effectively.

Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.

Provided monthly briefings to senior ranking officers and Garrison officials to keep abreast of program standings, supportive services, and needs assessments.

Picked above peers to travel to Washington D.C. to facilitate military advocacy program, also briefed senior officials on status of current military family concerns/ obstacles to promote positive change with military community.

Direct activities of professional and technical staff members and volunteers.

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