Sam Said

Email: abqkxe@r.postjobfree.com

Address: **** ****** ***** **. #****

City: Nashville

State: TN

Zip: 37221

Country: USA

Phone: 615-***-****

Skill Level: Director

Salary Range: $80,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Sam Said

PERSONAL DETAILS:

Address: 8300 Sawyer Brown Rd. # D305

Nashville, TN 37221

Mobile: +1-615-***-****

Citizenship: USA

E-mail: abqkxe@r.postjobfree.com

PROFILE

My Career has led me to specialize increasingly in the management of complex multi-cultural projects and their staffs at the domestic and international levels.

I have experience in : strategic forward-planning; operating within the tight financial disciplines imposed by ambitious budgets which I have helped to plan; methodical administration to deadlines (not to speak of crisis management where necessary); and the application of modern leadership methods (through staff motivation and involvement in both decision-making and target-setting, clarity in communication, and easy personal inter-relation). My own composition background and analytical interests in other cultures, together with a command of several languages, have also left me confident in handling negotiations that require the reconciliation of different national approaches to otherwise common problems.

Skills Base

Familiarity with, the hospitality and commercial worlds, the culture of corporate and franchise regulations.

Tested management techniques in both continental and American contexts.

Proven leadership and human management skills.

Budget design and monitoring

Time-efficient, systematic working methodology

Rapid adaptability to new problem-solving and new locations

New Business Development / Business Acquisition

Market Vision, Trends and Growth Driver

PROFESSIONAL CAREER

Back Yard Burgers Inc. Nashville, TN

VP, Global Franchise Development & Support

July, 2012 - Present

Responsible for the creation and execution of international franchise strategies that enable full potential development and entry into new and underdeveloped markets. In charged fully, developing a business unit to provide international operational, marketing, legal and regulatory compliance, procurement and distribution expertise, and ongoing franchise support focused on building sales and market share.

COO, International Famous Franchises, State of Kuwait

Master Franchisee for Harrys of London, NewbarK, Blimpie & Lets Burger

June 2011 July 2012

Reporting to the Chief Executive Officer and responsible for enhancing the internal organization processes and infrastructure that will allow IFF to continue to grow and fulfill its mission. Responsible for the development of financial management strategy and contribute to the development of the organizations strategic goals. The acquisition of new franchise rights, retail & food service.

VP Operations & Development at The Summer International Group, Miami, FL

The Roasted Bean Corp

August 2007 June 2011

The Summer International Group, Inc. is a holding company that acquires, develops and operates food and beverage concepts with focus on the fast casual dining and cafe segment. SIG is the home of The Roasted Bean (Cafe & Micro Roaster), Munchelinos (Casual Dining) Koppies Coffee & Tea based in South Florida (Miami).

The companys vision is to be the highest-quality and most customer-focused company in the global F & B franchising markets it serves.

As the Vice President of franchise Development and Operations, I provided leadership to the franchise community and SIG Inc. organization to drive the performance of the domestic and international franchise development & operations and achieve the companys long-term strategic goal to grow through franchising. Acting as a change agent to transform the organization into a best-in-class franchisor and a brand ambassador to lead the franchise community and ensure execution at a high level.

Setting strategic priorities for the franchise business in a way that maximizes short & long term growth for franchisees and creates long-term value for stakeholders- revenue, EBITDA, cash flow, etc. Manage both opportunities and risks in order to continually improve financial performance.

Grow market share by maintaining relationships between the company and the franchisees, building the top line and making sure that the franchisees operate efficiently to maximize their investment.

Strengthen the U.S. franchise system through the approval and participation in the selection of new franchisees, the execution of franchise development growth agreements with existing franchise partners and elimination of franchisees that are unable to execute the brand or meet contractual requirements.

Working cross functionally, create and maintain the necessary franchise support systems to ensure effective tow-way communication and engagement with franchisees, ensure execution at high level and drive performance.

Set a five years (2009-2014) business and financial plan (40 Million $US) for the franchise system that was approved by the board, conduct performance quarterly business reviews and provide recommendations and support, where necessary.

Samama TR, FZCO. Dubai, UAE

General Manager

Master Franchisee of Testa Rossa Cafes for GCC, Iran, Iraq & the Levant (12 Countries)

September 2006 August 2007

Evaluating new projects and investment proposals and developing business case for identified projects in consultation with Head Finance & Legal, Head Operations. Work on international negotiations and managing and strengthening relationships with strategic partners

Establishing metrics for analyzing and tracking performance of alliances and partnerships.

To ensure comparable same cafe/restaurant sales growth and new restaurant development within the region by establishing strong relationships with franchisees and their operators and by communicating relevant company procedures, programs, and initiatives in a professional and timely manner.

Consult with franchisees on a regular basis.

Build positive, credible, and impactful working relationships.

Communicate new company initiatives in training, marketing, menu development, P & L management, and operational excellence.

Implement new training programs, menu changes, and operations initiatives based on current company directives.

Coordinate openings of new restaurants.

Consult on site selection and restaurant design

Conduct project planning day; follow-up on timeline to determine opening date based on critical task management.

Assist with staffing plans, both management and employee.

Schedule and conduct management orientation; monitor performance throughout MIT training.

Coordinate training team selection and scheduling through company training department.

Conduct pre-opening meeting with management team and training coordinator; monitor progress of managers throughout pre-opening timeline.

Develop annual sales, new cafe/restaurant openings forecasts and monitor sales results/trends with other managements.

Franchise Business Manager

Dennys Corp. USA

August 2003 August 2006

Work with Franchise owners and their stores to ensure Franchisees obtain operational and business excellence while adhering to the brands standards and policies.

Collaborate with Development department to ensure store growth and development goals are achieved.

Assist Franchisees in analyzing their business opportunities and areas for improvement.

Enforcement of the Franchise contract.

Provide Franchisees with appropriate coaching, training, education and development.

Play a support role in effective Co-op meetings.

Serve as a liaison between Zones, Resource Center and Franchisees

Franchise Division General Manager

Allied Arms Co. LTD, Kingdom of Bahrain

August 2001 July 2003

Regional licensed franchisee of Seattles Best Coffee and Cinnamon in Bahrain, Qatar, Lebanon and Oman.

Responsible for setting up and managing the complete required organizational structure for the franchise operations.

Direct supervision over all departments i.e., Operations, New Business Development, Procurement, Finance and marketing.

Setup and complete the business plan to develop and operate the total number of 40 units over the course of three years.

International Director of Operations (Middle East)

AFC Enterprises - Atlanta, GA

Seattles Best Coffee & Cinnabon

November 1997 July 2001

Successfully directed the operations for the international franchisees.

Effectively served as a primary liaison between the franchise partners and corporate in Atlanta to ensure growth and adherence to corporate standards, processes and procedures.

Provided operational development, product procurement, quality assurance, marketing and contractual & design assistance for on going business consultation.

Participated and coordinated the development and adaptation of new products and technologies in both existing and new markets in a way that is culturally acceptable and maintains the integrity of the brand.

Assisted International Franchise Partner and International Marketing in the development and implementation of negative comp restaurant sales building plans as needed.

Supported the development, approval and implementation of new products and procedures, in conjunction with International Product Research and Development by actively participating in the rollout process.

Reviewed the Franchise Partners restaurant level profits and loss statements on a period basis and make specific recommendations for improved performance.

Monitored and followed-up on International Franchise Partners Management and Crew/Team training efforts to include certification of international training restaurants and international training centers.

Review and make recommendations on proposed new sites, lease agreements and terms with landlords and leasing management.

Proudly, developed the opening and operating of 250+ Cafes and bakeries in Saudi Arabia, Kuwait, Bahrain, UAE, Lebanon, the Philippines, South Korea and Japan.

Operations Manager

Al Homaizi International Management Co. State of Kuwait

April 1995 November 1997

Managed the operations and development of 3 quick service restaurants concepts {Arbys, Popeyes Chicken & Biscuits and Applebees}

Setting up an operating budget and successfully meet or exceed its targets in sales increase and cost control.

Located and evaluated new sites in accordance with franchisor standards.

Successfully, managed the multi-concept operations resulting a net profit of 33.7% and cost of goods at 26.5%.

Marriott Corporation / Hardees Food system NJ / MD USA

January 1985 March 1995

Roy Rogers Restaurants

Area Manager 1990- 1995

General Manager 1988- 1990

Assistant Manager 1985- 1988

Served in increasingly responsible positions and promoted for successfully managing the high volume sales of 19 Roy Rogers restaurants realizing a $29.5 million in annual sales and 480+ personnel.

Account Executive

Major Bank Card System New York, NY

February 1983 December 1984

Developed and served merchant accounts for Regional Visa/Master Card distribution agency.

Responsibilities including sales of electronic charge equipment.

Processing of applications.

Analyzing prospective clients credit history.

Establishing business credit ratings.

Overseeing installation of terminals at client facilities and training client personnel on the use of terminals.

EDUCATION

Masters of International Business.

FLORIDA METROPOLITAN UNIVERSITY {FMU}

Bachelor of Arts Major in Mass Communications.

RUTGERS STATE UNIVERSITY

Bachelor of Science Major in Business Admin.

JERSEY CITY STATE COLLEGE

PROFESSIONAL REFERENCE WILL BE FURNISHED UPON REQUEST

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