Customer Service Representative

Daniel Miller

Email: abqkw6@r.postjobfree.com

Address:

City: Roscommon

State: MI

Zip: 48653

Country: USA

Phone: 810-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Experienced carpenter with 16 years of building residential homes for clients and 6 years as a customer service representative.

Educational Background:

High School Dipolma from Flushing High School, Flushing MI 1/2001 to 6/1984 (General)

Job History / Details:

Summary

Experienced carpenter with 16 years of building residential homes for clients and 6 years as a customer service representative.

Highlights

Knowledge of hand tools

Knowledge of power tools

Knowledge of ladders and scaffolding

Residential construction

Blueprint reading

Roof construction

Dependable

Excellent driving record

Detail-oriented

Friendly and hardworking

Cash handling accuracy

Organized

Flexible schedule

Accomplishments

Led a crew of 4 carpenters in deck, wall and roofing projects.

Set up and erected scaffolding to the heights of up to 45 feet.

Mentored over 3 junior-level carpenters.

Experience

October 2006 to February 2013

Speedway LLC Flushing, MI

Customer service representative

Prevented store losses using awareness, attention to detail and integrity.Cross-trained and provided back-up for other customer service representatives when needed.Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.Assisted customers with store and product complaints.Processed and issued money orders for customers.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Accurately logged all daily shipping and receiving orders.Communicated all merchandise needs or issues to appropriate supervisors.Stocked and rotated inventory regularly.Organized the store by returning all merchandise to its proper place.Replenished merchandise shelves with items from the stockroom.

May 1990 to June 2006

Darrell Fitch Builder Fenton, MI

Carpenter

Built and disassembled scaffolds, bracing and barricades.Assisted skilled workers with construction projects in all phases of rough and finish carpentry.Cleaned all construction areas to avoid hazards.Installed and repaired roofs, flashings and surfaces.Removed old roofing materials in an efficient manner.Mentored junior team members, providing guidance on proper techniques and safety.Used grouting trowels to apply grout between joints of bricks and tiles.Completed indoor and outdoor residential and commercial construction projects.Swept and cleaned roofs to prepare them for the application of new roofing materials.Cut materials to specified sizes for installation using power saws and tile cutters.Transported materials, tools and machines to installation sites.Worked with tools such as pruning saws, hedge and brush trimmers and axes.Hoisted tar and roofing materials onto roofs.Painted walls, exteriors and interiors of buildings and furniture using brushes, rollers and spray guns.Used a pick and shovel to dig, spread and level dirt and gravel.Framed new construction of single-family homes and townhomes.Installed cabinets, base cabinets and crown molding.Built and stained oak casing and hardwood floors.Worked independently on projects and tasks within a carpentry team.Consistently constructed projects that were square and level.Safely used band, circular, jig, reciprocating, chop and compound miter saws.Constructed custom built-in bookshelves for residential home office areas.Operated a terrain telescoping forklift, backhoe, skid steer and tractor.Cut and installed tile and linoleum flooring for residential and commercial buildings.Set windows and layouts for stairs and common rafters.Operated power saws, planers, jointers, routers and pneumatic equipment.Managed work crews on the construction of residential, commercial and industrial buildings.Installed floor joists, trusses and rafters.Cut timber, panels and other materials according to measured dimensions.Cut and installed staircases.Removed tool marks and surface adhesives after installation to improve project quality.

Education

1984 Flushing High School Flushing, MI

High School Diploma General

Emphasis in wood shop

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