Customer Service Manager

Amy Reynolds

Email: ********@*************.***

Address:

City: Glasgow

State: KY

Zip: 42141

Country: USA

Phone: 270-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

I have 15 years of experience in Customer Service, and would like to be able to bring my knowledge and experience to help others.

Educational Background:

High School Dipolma from barren county high, Glasgow KY 1/2001 to 8/1997 (REGULAR DEP)

Job History / Details:

Summary

I have 15 years of experience in Customer Service, and would like to be able to bring my knowledge and experience to help others.

Highlights

Microsoft Excel, Word, File Management, Laser an

Experience

July 2005 to November 2012

Edmonton State Bank Glasgow, KY

Loan Processor

Verified client income documentation, interviewed loan applicants for personal and financial information.

Prepared loan applications, closing documents, legal documents, forms and checks.

Processed loan files.

Ordered information necessary to complete loan files, such as credit reports and other documentation.

Issued proper disclosures as required by Federal regulations.

Documented loan information and customer inquiries.

Prepared commitment letters, denial letters and cancel files.

Followed up on submitted loans and pending loans.

March 1998 to July 2005

Branch Banking and Trust Glasgow, KY

Head Teller

Made schedules for tellers at the branch, kept the audits on the teller drawers to make sure they were in balance.

Input employee information into the computer system for human resource manager.

Balanced the ATM machine, and the teller vault.

I also opened new accounts such as business accounts, Certificate of Deposit, And Personal Checking Accounts and ordered Debit cards.

Contact this candidate