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Customer Service High School

Location:
Wellston, OH
Posted:
February 12, 2013

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Resume:

Howard Wiseman

Email: ********@***************.***

Address:

City: wellston

State: OH

Zip: 45692

Country: USA

Phone: 740-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills. successful at developing unique troubleshooting techniques and providing quality sound installation services to customers. committed to providing excellent service to clients in manufacturing sites.Highly specialized in automated machine repair. focused on educating factory and manufacturing site owners on how to care for their machinery. Offers technical and practical guidance on how to prevent future problems and prolong product longevity. proven track record of implementing preventative maintenance tracking systems and work order systems. focused on increasing organizational efficiency and productivity by insuring that facilities and equipment are kept in optimal running condition. experience in developing and executing maintenance programs. Excellent troubleshooting skills.

Educational Background:

High School Dipolma from vinton county consolidated high school, Mcarthur OH 1/2001 to 5/1980 (general)

High School Dipolma from buckeye hills career center, Mcarthur OH 1/2001 to 2/2013

Job History / Details:

Executive Summary

- successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth

- driven to cut company costs and boost company revenue through innovative management techniques. Organized and diligent, with excellent written, oral and interpersonal communication skills.

- successful at developing unique troubleshooting techniques and providing quality sound installation services to customers.

- committed to providing excellent service to clients in manufacturing sites.Highly specialized in automated machine repair.

- focused on educating factory and manufacturing site owners on how to care for their machinery. Offers technical and practical guidance on how to prevent future problems and prolong product longevity.

- focused on increasing organizational efficiency and productivity by insuring that facilities and equipment are kept in optimal running condition.

Core Qualifications

Managing large crews

Expertise in industrial maintenance and installation

Dependable independent worker

Excellent plan comprehension

Troubleshooting

Customer service skills

Good at following instructions

Interpretation of blueprints, wiring diagrams and drawings

Timely project completion

Deadline driven

Flexible work schedule

Establishing goals and setting priorities

Good mechanical aptitude

Good verbal/written communication skills

Strong attention to detail

Basic welding

Preventative maintenance

Professional Experience

April 2010 to Current

Smartkarton St. Charles, MO

maintenance and installation manager

- Notified managers of major repairs or additions needed.

- Managed and updated equipment records.

- Tested machinery, equipment and parts to identify any defects.

- Disassembled broken and defective equipment to facilitate repair

- Reassembled equipment after completed repairs.

supervised equipment returns, including obtaining all relevant data.

- Inspected installation sites to determine material requirements.

- Maintained spare equipment and parts and managed inventory.

- Supplied technical and customer service support by phone and in person.

- Planned work and determined appropriate tools and equipment.

- Responsible for promoting safe and clean working environment.

- Verified that machine setups conformed to specs.

- Reviewed project drawings to perform installation activities according to specifications.

- performed weekly maintenance assessments.

- maintain preventive maintenance program

July 2003 to January 2010

MBS textbook exchange columbia, MO

maintenance manager

- Interpreted prints, drawings and sketches.

- Assigned projects and tasks to employees based on their competencies and specialties.

- Assessed work for errors or compliance issues and made corrections and modifications when necessary.

- Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.

- Performed construction site pre-inspections and coordinated post-construction audits.

- Monitored the safety of all construction activities, making on-site personnel safety the top priority.

- Led and managed resolution of all issues during project construction and commissioning phases.

- Coordinated training for the construction teams on site-specific requirements, techniques and procedures.

- Inspected and tested machinery to diagnose malfunctions.

- Requisitioned supplies and equipment for cleaning and maintenance.

- Completed routine preventative maintenance.

- Notified managers of major repairs or additions needed.

- Completed daily rounds to inspect facilities equipment.

- Managed and updated equipment records

- Installed equipment and systems on time and on schedule.

- Recommended new equipment and maintenance procedures to the facility manager.

- Disassembled broken and defective equipment to facilitate repair.

- Reassembled equipment after completed repairs.

- Maintained up-to-date and accurate repair logs.

- Supervised equipment returns, including obtaining all relevant data.

- Maintained spare equipment and parts and managed inventory.

- Drafted action plans and led meetings with department executives to review project status and proposed changes.

- Monitored costs, timescales and resources used to achieve goals

- Monitored team progress and enforced deadlines.

- Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.

- Responsible for promoting safe and clean working environment.

October 1998 to July 2003

RBI Incorporated louisville, KY

installation superintendent

- Interpreted prints, drawings and sketches.

- Proposed process improvements to increase quality and efficiency.

- Assigned projects and tasks to employees based on their competencies and specialties.

- Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.

- Performed construction site pre-inspections and coordinated post-construction audits.

- Monitored the safety of all construction activities, making on-site personnel safety the top priority.

- Led and managed resolution of all issues during project construction and commissioning phases.

- Coordinated training for the construction teams on site-specific requirements, techniques and procedures.

- Notified managers of major repairs or additions needed.

- Completed daily rounds to inspect facilities equipment.

- Managed and updated equipment records

- Installed equipment and systems on time and on schedule.

- Recommended new equipment and maintenance procedures to the facility manager.

- Disassembled broken and defective equipment to facilitate repair.

- Reassembled equipment after completed repairs.

- inspected machinery and equipment to diagnose malfunctions.

- Briefed new team members on procedures and project goals.

- Supervised equipment returns, including obtaining all relevant data.

- Maintained spare equipment and parts and managed inventory.

- Drafted action plans and led meetings with department executives to review project status and proposed changes.

- Monitored costs, timescales and resources used to achieve goals

- Responsible for promoting safe and clean working environment.

installation sites - american eagle

office max

napa

walmart

staples

frito lay

mbs textbook exchange

August 1994 to August 1998

buschmann conveyor Cincinnati, OH

installation supervisor

- Interpreted prints, drawings and sketches.

- Assigned projects and tasks to employees based on their competencies and specialties.

- Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel.

- Performed construction site pre-inspections and coordinated post-construction audits.

- Monitored the safety of all construction activities, making on-site personnel safety the top priority.

- Led and managed resolution of all issues during project construction and commissioning phases.

- Coordinated training for the construction teams on site-specific requirements, techniques and procedures.

- Installed equipment and systems on time and on schedule.

- Disassembled broken and defective equipment to facilitate repair.

- Reassembled equipment after completed repairs.

- inspected machinery and equipment to diagnose malfunctions.

- Briefed new team members on procedures and project goals.

- Supervised equipment returns, including obtaining all relevant data.

- Monitored costs, timescales and resources used to achieve goals

- Monitored team progress and enforced deadlines.

- Responsible for promoting safe and clean working environment.

- performed weekly installation assessments.

installation sites - ups

fed-x

the gap

walmart

amazon

napa

consolidated services

regal industries

Education

1980 vinton county consolidated high school Mcarthur, oh

High School Diploma general

1980 buckeye hills career center Rio Grande, OH

High School Diploma industrial maintenance



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