Customer Service Sales

Location:

Posted:

February 10, 2013

Resume:

ObjectiveI am currently completing a Masters of Advanced Marketing with a research specialization, at Monash University. I am looking to gain experience in a wide range of areas over the next 18 months, with the hope of gaining a broad understanding of the marketing discipline.

Key CompetencesPersonable and able postgraduate studentExcellent verbal and written communication skillsExtensive studies in Marketing, Film and Televisions, Communication and Visual CultureExcellent in group and team situations

Tertiary Education

Monash University

http://www.monash.edu.au/ Masters of Advanced Marketing

2012 2013 (Expected)

- Marketing Research specialisation

- I will be completing a minor thesis in 2013 examining the role of online communities in the formation of branding in the modern epoch

Monash University

http://www.monash.edu.au/ Bachelor of Arts and Bachelor of Business (Marketing)

2008 – 2012

- Business Major: Marketing

- Arts Major: Film and Television

- Arts Minor: Communication

- Other areas of study: Visual Culture, Philosophy, World Religion

- GPA: 2.760, WAM: 71.84

- Involved with the Marketing Society, Arts Club, Monash Inter Varsity Hockey Team and founded and ran the Monash Caulfield Movie Club

- Proficient with: Excel, Word, PowerPoint, SPSS, Photoshop, Final Cut Pro

Work Experience

TalkingTrash

http://www.facebook.com/TalkingTrash Freelance Writer

2012 – Present

- Freelance writing for a Melbourne based Zine that covers a wide range of issues facing young adults in the modern epoch

McCrae Pavilion

http://mccraepavilion.com.au/ Waiter/Bar Tender

2010 – Present

- Constant interaction with customers

- Personable, friendly and outgoing

- Experience performing transactions and utilising the POS system

Fat (Retail Fashion)

http://fat4.com/ Sales Assistant

2008 – Present

- Maintain and improve measurable administrative, sales, operational and customer service standards

- Meet and exceed team sales targets and customer service targets

- Complete managerial tasks such as booking in stock, sending customer orders, opening and closing procedures, time sheets and staff management

Screening the Past

http://www.latrobe.edu.au/screeningthepast/ Writer

2011-2012

- Reviewing academic books for the Screening the past journal

- Well written, and good communicator

- Critical thinker and highly articulate

At The Cinema

http://www.atthecinema.net/ Writer

2011-2012

- Writing academic essays and review pieces for the online website

Razor

http://www.razor.net.au/ Work Experience

2011 (January February)

- Spent time within a number of different areas, gaining insight into how the company operates at both a macro organisational level and a micro individual worker and departmental level

- Attended both internal meetings and planning sessions

- Attended external meetings with clients, and went on site visits

- Conducted market research for clients

Volunteer Experience

Point Leo Surf Life Saving Club

http://pointleoslsc.com/ Club Captain

2012 – Present

- In charge of ensuring the whole of the Surf Life Saving Club runs in a coherent and positive fashion

- Report to and liaise with Surf Life Saving Victoria and Surf Life Saving Australia

- Help coordinate the biggest Nippers program in Victoria

- Help to organise and coordinate the volunteer patrols over the summer season

Point Leo Surf Life Saving Club

http://pointleoslsc.com/ Vice Club Captain

2009 – 2012

- Responsible for the planning and co-ordinating of all of the volunteer patrols for the summer season

- Also responsible for all of the administrative work related to the patrolling season

- Liaise with Life Saving Victoria

- Sit on the committee/board of directors for the surf life saving club

- Involved with strategic decision making for the club

- Part of the Planning Sub-Committee

Point Leo Surf Life Saving Club

http://pointleoslsc.com/ Volunteer

1995 – Present

- Patrol Captain: 2007 Present

- Patroller: 2000 Present

- Instructor on Bronze Camp, Life Saving Star, Senior Bronze and Training Camps: 2008 Present

Old Xavier Hockey Club

http://oxhc.com.au/ Player Liaison and Digital Content Manager

2012 – Present

- I sit on the committee and help with the basic running of the club, recruitment of players and club structure

- This year I have been put in charge of revamping the website

Monash Caulfield Movie Club Founder and President

2011-2012

- Running a weekly screening at Monash Caulfield

- Stimulating discussion around screened films

- Well versed in modern and classical film studies

Monash University Arts Club Committee Member

2008 – 2009

- In charge of organising, promoting and running social functions for the Arts Society

Monash University Hockey Club

http://monashhockey.org.au/ Committee Member/ Uniform Officer

2008 – 2010

- Sat on the committee and helped to organise the basic running of the club

- In charge of uniform design, purchase and distribution

Secondary Education

Melbourne Grammar School

http://www.mgs.vic.edu.au/

1995 2007

Victorian Certificate of EducationENTER of 89.37House Captain and School PrefectVice Captain of the first XI Hockey Team

Certifications

Advanced Resuscitation Certificate

SLSA License V16006730

Bronze Medallion

SLSA License V15718367

Senior First Aid

SLSA Licence V16005985

Silver Medallion Basic Beach Management SLSA License V16005985

Certificate IV in Training and Assessment

TAFE Licence, currently completing

Certificate III in Hospitality TAFE Licence

Other

Surf Life Saving Australia

http://www.sls.com.au/ National Leadership College

2011, Sydney

- Life Saving Australia run course

- Week long live in camp

- Focused on leadership skills and their practical application

- Guest speakers from a number of different business and Life Saving backgrounds

Surf Life Saving Victoria

http://www.lifesavingvictoria.com.au/ Building Leaders Scholarship

2009, Victoria

- Life Saving Victoria run course

- Involved a 12 month program focusing on leadership skills and their application

- I completed my scholarship project on the retention and involvement of youth with in Surf Life Saving

Contact Details

abqktn@r.postjobfree.com

Telephone

043*******

Address

13 Paringa Rd, Red Hill South 3937

Victoria, Australia

Website

http://jpgconsultinggroup.blogspot.com.au/

Comments

nick campbell says:

June 26, 2012 at 10:40 pm

you’re a faggot