Engineer Sales

Ian Owens

PORT TOWNSEND, WA

Phone 360-***-****

E-mail ****@********.***

Enterprise

Software Pre-/post-Sales engineer with 20+ years experience in multiple

industries

Broad

technical skills combined with outstanding business communications ability.

Versatile

team-player experienced in all aspects of software development, sales and

service.

Independent

self-starter, selling/servicing clients throughout North America, Europe and Asia.

Industries include:

Aerospace, Automotive, Semiconductor, Electronics, Medical Devices.

Technical Skills

Software

Support and Troubleshooting

Onsite

Professional Services

Client/Server

and Web Development

Languages:

VB.Net, ASP.Net, C/C#, Web Services, XML, JavaScript, PHP, CSS.

Windows

Server/XP, Unix.

SQL

Server, Oracle, MySQL

Crystal Reports, Camstar Manufacturing,

Statit SPC, CAD/CAM, Dreamweaver.

Business

Skills

Sales Engineering/Demo

Development

Experienced presenting

to Executives, IT Staff, and line workers.

Technical Marketing/Writing

Customer Training and

Education

RFI Responses and Cost

Justifications

Plant Floor

Operations, Quality Systems

Documentation

and Courseware

Professional

experience

2005-Present

Owens Consulting Services, LLC Port Townsend, WA

Manufacturing

Systems, Education, Web Development, E-Commerce

n Consultant Founded an independent

consultancy to work with companies and individuals on varied technical

projects. Clients during 2009 include:

o

Camstar

Systems Inc. MES System implementation at Life Technologies. Detailed

Design documentation and Component Development using InSite (v4.2) Designer.

o

Charles

J. Connick Stained Glass Foundation Web Development for non-profit.

o

Takayama

Dojo Original website design for martial arts business.

2000-2005

Camstar Systems, Inc. Charlotte, NC

Supplier

of InSite Manufacturing Execution System and Integration Services

n

Sales

Engineer

Tailored software demonstrations world-wide to executives, production

managers and IT staff as the key element of the sales process. Technical RFI

preparation.

o

Won

$500K+ account within several months of hire; received VP s Sales Award.

o

Worldwide

User Group Meeting Speaker, 2001.

n

Consultant,

Professional Services - Design, develop and integrate web-based Enterprise

manufacturing applications using object-oriented data modeling tools (Insite

Designer), SPC and Event Management applications.

o

Provided

outstanding onsite and remote support to Amkor Technology Taiwan. Solution was later rolled out to all other Amkor plants in Asia.

o

Technical

lead for TriGem Computer implementation, a featured Camstar Success Story.

o

Prototyped

new product modules for Manufacturing Calendar and Operator

Certification, later incorporated into standard InSite product.

o

Technical

Trainer for all Advanced Product Training, including Object Design, Factory

Modeling, Programming (XML interface SDK), and SPC.

1998 1999

PS Industry Inc. Lakeland, FL

Supplier

of KAPES, Knowledge-Aided Planning and Estimating System

n

Sales

Engineer

Developed and presented demonstrations of KAPES software for process

planning, time generation and cost estimating to prospective clients and at

trade shows.

o

Won

first US account (Dana Corporation) in competitive demonstrations, 1998.

o

Technical

lead for five sales representatives on sales calls throughout North America.

o

Created

automated software demonstration CDs and supporting marketing materials.

o

Designed

and maintained corporate web site, including online cost justification

application, which is still in use today.

1990-1998

CimTelligence Systems, Inc. Lexington, MA

Supplier

of IntelliCapp and Process Innovator Manufacturing Process Planning Software

n

Senior

Manufacturing Consultant Held customer-facing positions in Professional

Services, Sales and Training to implement enterprise business systems at

Fortune 500 clients.

o

Authored

all functional specifications for next-generation web-based manufacturing

process planning system. Trademarked Process Innovator product name.

o

Conceived,

developed, and marketed a web server product for dynamically converting

customer legacy data into web content; the first of its kind in 1996.

o

Authored

all user training materials, on-line help system and corporate web site.

o

Led

Development, Quality Assurance and Customer Support efforts during sale of

company, retaining 90% of customer base.

1985-1990

GE Aircraft Engines Lynn, MA

Manufacturer

of turbine engines for commercial and military aircraft

n

Design

Engineer

Performed engineering design and analysis functions on production aircraft

engine compressor and turbine components.

o

Turbine

Design Engineer for T700 Turboshaft/Turboprop engine. Analyzed field

failures, determined root cause and authorized design changes.

o

Compressor

Aeromechanical Design: Compressor blades, vanes and structures; analyzed

stress/deflection of thermal, centrifugal and vibration conditions.

o

Directed

entry-level Edison program engineers and assigned unit

responsibilities.

o

Completed

MS Engineering degree while employed full-time.

o

Recognized

for outstanding academic achievement, Engineer s Day, 1990.

o

Interviewer,

Engineering Development Program Campus Recruiting, 1990.

Education

MS

Manufacturing Engineering, Boston University, 1989

BS Mechanical Engineering, cum laude, University of Massachusetts, 1985

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