Résumé of Marc Elliot Hall

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*** ********* ******

Henderson, NV 89074

530-***-**** (cell)

702-***-**** (home)

abqkk6@r.postjobfree.com

Education & Training

Honors & Awards

To bring my hands-on leadership style to your business and technical challenges: determining goals and priorities, allocating resources, leading a team, mentoring junior staff, gathering requirements, specifying, designing,

documenting, implementing, and maintaining Open Source-based systems that meet customer and business partner needs.

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June 2012-present, Systems Engineer - Unix/Linux, Las Vegas, Nevada. (Direct Hire)

Design, build, support, and document best-of-breed information systems supporting 24x7 safety-critical flight operations and general business requirements. Increase cooperation among cross-functional teams. Provide third-tier support for end users.

Architect and implement software and hardware infrastructure solutions for business critical projects Review, create, and contribute to design documents Integral role with engineering team for system design and serviceability Assure compatibility of components and operating characteristics of subsystems in multi-vendor environment Recommend technology optimizations, performance tuning, and process improvements Mentor systems engineers and help raise the technical knowledge in the team Leverage systems management tools to develop and deploy software builds, implement server monitoring and management applications, manage capacity, etc. Create, schedule, and implement production changes such as applications, software upgrades, roll out of security and system patches, bug fixes, etc. Participate in ITIL processes -- incident/problem management, change management, release management, etc.

Principal technologies:

and on Dell and Cisco blade servers VSphere and ESX on Dell and Cisco blade serversRHEL 6 and AIX 6.1 on IBM Power7 p550, p740, and p750 platformsF5 load-balancing, PHP-based framework and content management system, Java application server platform, fast, simplified, SQL-enabled DBMS, Git, and Atlassian Stash source control and configuration management toolsAtlassian JIRA incident- and bug-tracking, system monitoring platform

Secure Shell (SSH), encrypted Telnet-like protocol for remote system administrationStructured Query Language (SQL), for accessing most RDBMSes

In a mixed Windows 2003/2008, Windows 7, AIX, and Linux environment.

February 2012-April 2012, Senior Systems Engineering Consultant, Anchorage, Alaska. (Contract through Bergaila & Associates)

Systems architecture, development, implementation, documentation, and operational handoff of a statewide WiFi network authentication and authorization mechanism.

Lead technical role for new system build-out capabilities Architect and implement software and hardware infrastructure solutions for business critical projects Review, create, and contribute to design documents Function in roles on engineering, development, and operations teams for system design and serviceability Assure compatibility of components and operating characteristics of subsystems in multi-vendor environment Recommend technology optimizations, performance tuning, and process improvements Mentor systems engineers and help raise the technical knowledge in the team Leverage systems management tools to develop and deploy software builds, implement server monitoring and management applications, manage capacity, etc. Create, schedule, and implement production changes such as applications, software upgrades, roll out of security and system patches, bug fixes, etc. Ensure that appropriate documentation and training (RunBook and Work Instructions) is delivered to First Level support team Participate in ITIL processes -- incident/problem management, change management, release management, etc.

Principal technologies:

Debian GNU/LinuxAMD- and Intel-based Dell and white-box servers, source control and configuration management toolDatabase Interface (DBI/DBD), integration module for using Perl with a variety of databases with Cascading Style Sheets (CSS),, client-side web scripting languageModPerl/mod_perl, persistent Perl interpreter for use with Apache, fast, simplified, SQL-enabled DBMS, robust, full-featured object-relational database management system, system monitoring platform

July 2011-January 2012, Senior Systems Engineer, Creve Coeur, MO. (Contract through )

Operational full-platform support of multiple n-tier applications in a

Web-centric framework. Provide technical expertise within a team focused

on the implementation and service delivery of products, systems &

networks in an investment & advisory delivery team. Ensure successful

implementation of new functionality while maintaining or improving

existing service levels. Ensure compliance to operational standards,

procedures and best practices. Closely liaison with various operational,

project, development, and product teams as well the service organization.

Function in a lead technical role for the implementation of new products and capabilities

Architect and implement infrastructure solutions for business critical projects

Review, create and contribute to design documents

Collaborate with development teams on system design and serviceability

Assure compatibility of components and operating characteristics of subsystems in multi-product environments

Recommend technology optimizations, performance tuning and process improvements

Mentor system engineers and help raise the technical knowledge in the team

Leverage systems management tools in order to automate server builds, deploy software packages, monitor servers, manage capacity, etc.

Schedule and implement production changes such as applications, software upgrades, roll out of security and system patches, bug fixes, etc.

Ensure that appropriate documentation and training (RunBook and Work Instructions) is delivered to First Level support team

Participate in ITIL processes -- incident/problem management, change management, release management, etc.

Principal Technologies:

Solaris on Sun/Oracle hardware (5120, v260, etc.)Red Hat Enterprise Linux (RHEL) on HP hardware (DL385, DL585, etc.)

HP Service Manager 7

In a mixed Windows 2003/2008, Windows XP, Solaris, and Linux environment.

June 2010-July 2011, Senior Unix Architect, Saint Louis, MO. (Contract through )

System programming, technical oversight, advisement, and quality control

of data management projects in very large relational database environments,

data warehousing and data mart architectures. Detailed implementation of

Unix shell scripting and file transfer technologies and techniques. Develop

technical approaches and ensure that proper data management guidelines and

standards are followed. Project leadership, planning, and organization.

Resource management within the context of assigned projects.

Principal Technologies:

File transfer technologies: Connect:Direct/NDMDB2

In a mixed Windows 2003/2008, Windows XP, AIX, Linux, and Solaris environment.

February 2008-February 2010, Unix Administrator Lead St. Anthony's Medical Center, Saint Louis, MO. (direct hire)

Total responsibility for administration of all Unix systems, storage area network (SAN), and tape

backup devices in the clinical environment, including:Data migration to new storage area network infrastructureProject management to double primary datacenter cooling and electrical capacitySpecify and implement new Epic hardware infrastructureLiaison with internal and external clinical and support workgroups to determine and document

infrastructure requirements, specify required hardware and software, design appropriate solutions,

implement the design, and assure ongoing solution supportSupervise two FTE Unix technicians and oversee outside consultantsDevelop and implement process improvement plansSpecify and justify capital budget hardware and software expenditures totaling more than $2 million annuallySpecify and justify operational budget expenditures totaling more than $750,000 annually

Principal Technologies in use:

AIX 5L on IBM Power5 H70, H80, p55A, and p550 platformsAIX 6.1 on IBM Power6 p520, p550, and p570 platformsIBM Tivoli Storage Manager (TSM)IBM 2105 ESS 800 "Shark" Enterprise Storagebeing migrated to

IBM DS5300 Enterprise StorageMcData Intrepid 6064 Director SAN Fabricbeing migrated to

Cisco MDS 9506 Director SAN FabricIBM DS4000-series FAStT StorageIBM 3590 and 3494 Tape Storagecompleted migration to

IBM TS3310 LTO4 Tape StorageMcKesson Star Clinicals and Star Financials

In a mixed Windows 2003/2008, Windows XP, AIX 5L/6.1, Linux 2.2/2.4/2.6, and Solaris 8/9 environment.

March 2005-February 2008, Senior Software Engineer MasterCard

Worldwide, Saint Louis Global Technology and Operations Headquarters, O'Fallon, MO. Saint Charles County. 636-***-**** tel. (contract through, converted to direct hire)

Built enterprise-scale web-based system monitoring and configuration solutions over the Tivoli Management Framework using Apache, Perl, and

the Korn Shell on Solaris and AIX platforms, including:

Requirements gathering and specification documentationProgram design and implementationUnit, integration, and user acceptance testingLiaison with other internal workgroups for global, multi-site business continuity plan development and testing.Administered TelAlert enterprise messaging and Tivoli Workload Scheduler job scheduling servers.

Technologies in use:, command-line oriented scripting language for Unix-like systemsCommon Gateway Interface (CGI), the standard for making interactive web-based applicationsDatabase Interface (DBI/DBD), integration module for using Perl with a variety of databases with Cascading Style Sheets (CSS), client-side web scripting language,, page templating system based on PerlModPerl/mod_perl, persistent Perl interpreter for use with ApacheOpen Database Connectivity (ODBC),, Practical Extraction and Reporting Language, for scripting server behaviorSecure Shell (SSH), encrypted Telnet-like protocol for remote system administrationSecure Sockets Layer (SSL), public-key and private-key encrypted web protocolStructured Query Language (SQL), for accessing most RDBMSes, for remote system monitoring, configuration, and administrationTransport Control Protocol/Internet Protocol (TCP/IP) Suite, protocols for transmitting data across a network, the reference implementation of Java Servlet and JavaServer Pages technologies

In a mixed Windows 2000, Windows 2003, Windows XP, AIX, and Solaris environment.

November 2004-March 2005, Software Engineer ®, San Francisco, CA. 415-***-**** tel. 415-***-**** fax. (contract through )

Built enterprise-scale web-based solutions using PHP, MySQL, Apache, Perl, and BASH on Linux platforms, including:

Requirements gathering and specification documentationDatabase design and implementationProgram design and implementation

Technologies in use:

Bourne Again Shell (BASH) scripting, command-line oriented scripting language for Unix-like systemsCommon Gateway Interface (CGI), the standard for making interactive web-based applicationsConcurrent Versioning System (CVS), source control and configuration management toolDatabase Interface (DBI/DBD), integration module for using Perl with a variety of databasesFile Transfer Protocol (FTP), with Cascading Style Sheets (CSS),, client-side web scripting languageModPerl/mod_perl, persistent Perl interpreter for use with Apache, fast, simplified, SQL-enabled DBMSOpen Database Connectivity (ODBC),, Practical Extraction and Reporting Language, for scripting server behavior, web page templating and site management toolSecure Shell (SSH), encrypted Telnet-like protocol for remote system administrationSecure Sockets Layer (SSL), public-key and private-key encrypted web protocolStructured Query Language (SQL), for accessing most RDBMSesTransport Control Protocol/Internet Protocol (TCP/IP) Suite, protocols for transmitting data across a network

In a mixed Windows 2000, Windows XP, and Linux (Debian, RedHat, Mandrake, Fedora) environment.

December 2003-November 2004, Information Specialist II C/Net Solutions, Sacramento, CA. 916-***-**** tel. (direct hire)

Performed telephone-based and in-person application support responsibilities for database-enabled, network-aware

desktop applications in a privacy-intensive healthcare environment. Complied with HIPAA rules and regulations.Repaired and rebuilt databases.Recommended user interface (UI) and functionality changes.

Technologies in use:, email, calendaring, and contact managementACT!, contact management, remote access and administration tool, remote access and administration tool

In a mixed Windows 2000, Windows XP, and Windows 98 environment.

October 2003-December 2003, Contract Programmer/Director of Information Technology, Roseville, CA. 916-***-**** tel. (contract through )

Directed all aspects of a web-based bookseller's Internet and internal network operations. Manage staff of three

full-time-equivalent developers. Analyze business processes and systems to determine appropriate maintenance

scheduled, assigned duties, managed projects in progress, and strategized growth. Developed scripts and programs to automate,

streamline, and upgrade data transfers to and from suppliers and customers.Built ecommerce solutions using PHP, PostgreSQL, MySQL, Apache, Perl, and BASH on Linux platforms, including:

Requirements gathering and specification documentationDatabase design and implementationProgram design and implementation

Technologies in use:

Bourne Again Shell (BASH) scripting, command-line oriented scripting language for Unix-like systemsCommon Gateway Interface (CGI), the standard for making interactive web-based applicationsConcurrent Versioning System (CVS), source control and configuration management toolDatabase Interface (DBI/DBD), integration module for using Perl with a variety of databasesFile Transfer Protocol (FTP), with Cascading Style Sheets (CSS),, client-side web scripting languageModPerl/mod_perl, persistent Perl interpreter for use with Apache, fast, simplified, SQL-enabled DBMSOpen Database Connectivity (ODBC),, Practical Extraction and Reporting Language, for scripting server behavior, web page templating and site management tool, full-featured, scalable relational database management systemSecure Shell (SSH), encrypted Telnet-like protocol for remote system administrationSecure Sockets Layer (SSL), public-key and private-key encrypted web protocolStructured Query Language (SQL), for accessing most RDBMSesTransport Control Protocol/Internet Protocol (TCP/IP) Suite, protocols for transmitting data across a network

In a mixed Windows 2000, Windows XP, and Linux (Debian, RedHat, Mandrake) environment.

August 2000-February 2003, Senior Programmer IISacramento, CA. (contract through )

Designed, coded, programmed, scripted, edited, optimized, maintained, and updated WorldCom customer Web applications and Intranet systems. Administered multiple

servers on multiple platforms (Linux, Solaris, Windows 2000, Windows NT). Worked on all phases of the system development life

cycle (SDLC) to develop web-available, real-time database-generated reports; responsibilities included developing customer

requirements through specification, high level design, low level design, implementation, testing, and maintenance plan.

Documented my work thoroughly. A web-enabled database-driven reporting system I helped develop (using the Actuate e.Reporting

Suite) was deployed throughout the government of the State of New Jersey. Two other web-based ecommerce systems (using Perl,

BASH, and LaTeX) on which I was a major contributor were deployed throughout the States of Maine and Washington for use by

state agencies as well as the general public.

Technologies in use:, used to web-enable database reporting, Actuate scripting language based on Visual Basic for Applications (VBA)Bourne Again Shell (BASH) scripting, command-line oriented scripting language for Unix-like systemsCommon Gateway Interface (CGI), the standard for making interactive web-based applicationsDatabase Interface (DBI/DBD), integration module for using Perl with a variety of databasesFile Transfer Protocol (FTP), with Cascading Style Sheets (CSS),Java Database Connectivity (JDBC),, client-side web scripting language, page description and typesetting languageModPerl/mod_perl, persistent Perl interpreter for use with Apache, fast, simplified, SQL-enabled DBMSOpen Database Connectivity (ODBC),, database-driven application server with

an integrated document sharing and intranet management system, Practical Extraction and Reporting Language, for scripting server behavior, web page templating and site management toolSecure Shell (SSH), encrypted Telnet-like protocol for remote system administrationSecure Sockets Layer (SSL), public-key and private-key encrypted web protocolStructured Query Language (SQL), for accessing most RDBMSesTransport Control Protocol/Internet Protocol (TCP/IP) Suite, protocols for transmitting data across a network, Microsoft's versatile GUI- and mostly-object-oriented programming language

In a mixed Windows NT, Windows 2000, Solaris, and Linux environment.

September 1997-August 2000, Webmaster, Sacramento, CA. 916-***-****. (direct hire)

Designed, coded, programmed, scripted, edited, optimized, maintained, and updated

for 15,500-member association using HTML,

DHTML, CSS, JavaScript, and Perl with CGI. Created and otherwise acquired graphic and

editorial content. Managed passwords and site security. Mediated site forums and

chat rooms. Managed interactive online calendar. Designed and implemented e-commerce

solutions. Created and maintained databases and their access scripts. Determined

site needs and design specs. Achieved consensus with association leadership and

executive staff on editorial focus and member services.

Details:

1000+ pages 15,000+ daily page views

Installed, maintained, and managed

database-driven document sharing application for intranet and extranet use. Installed and administered Microsoft Windows NT 4.0/Internet Information Server (IIS)Administered FreeBSD/Apache serverWrote technical and non-technical articles for the association's bi-weekly newspaper, . Wrote the

"TechWatch" column and other articles for

magazine. Worked with department-level representatives to develop interdepartmental

and organization-wide information systems strategies. Recommended IS policies

and procedures. Installed hard- and software. Troubleshot individual

workstations. Trained staff in application use. Wrote instructions, documentation, and promotional material. Compiled FAQs and answers.

Made presentations and gave technical training to small- and medium-sized

groups of educators, ranging from 2-3 clerical support staffers to 50 school

district superintendents. Wrote news releases and school

board resolutions.

October 1996-present, Owner/Creative Director, (principal)

Coordinate, prepare, and implement marketing strategies for business

development and expansion of information technology, design, consulting, and training firm.

Full profit and loss responsibility.Provide design, programming, consulting, and

to various clients, including:, The Association

of California School Administrators,,, California Highway Patrol Network Planning

Division, Management Analysis & Planning, and Community College

Facility Coalition. Write syllabi, training manuals, and tutorials for print and online

delivery. Coordinated advertising and listings for The Green Pages: California's

School Business Directory. Prepared and implemented marketing strategies

for expansion, improvement, and increasing revenue of directory; tracked

expenses and kept budget. Wrote and documented Access database to track

advertising and editorial content and billing.

January 1993-September 1997, Webmaster/Editor/Legislative Assistant, Murdoch, Walrath & Holmes, Sacramento, CA. 916-***-****. (direct hire)

Implemented and managed World Wide Web site for the Coalition for Adequate

School Housing (C.A.S.H.); coordinated with Internet service provider,

supervised consultants, and advised board of directors; tracked expenses and

managed budget; designed and managed World Wide Web site for Murdoch, Walrath

& Holmes. Wrote, acquired, edited & formatted articles, graphics &

advertisements for 24-28 page, two-color monthly association newsletter, the

CASH Register (circulation: 1500); coordinated with editorial

committee, printer and typesetter; tracked expenses and managed budget;

assembled other publications as necessary. Engaged media in school facility issues; promoted public involvement in

school facility funding issues; produced op-ed material for news outlets. Answered media inquiries. Organized policy/strategy planning meetings and

coordinated with campaign, legal and accounting staff through statewide

Proposition 152, 155, 170, 1B and 203 campaigns (except Proposition 170, each

was a statewide school bond. Propositions 152, 155, and 1B were successful at

the polls). Facilitated fund-raising efforts (more than $500,000 directly

attributable to my efforts) and FPPC reporting. Assisted in planning and workshops.

1988-1990 and March 1992-October 1996, Resident

Manager, Howe Avenue Apartments, Sacramento, CA. (direct hire)

Prepared and implemented marketing plan for 14-unit apartment complex;

screened tenants; collected rents; mediated tenant disputes; scheduled repairs

and maintenance; worked with owners to assure maximum occupancy

March 1991-July 1992, Administrative Assistant/Word

Processor, Adia Personnel Services, Sacramento, CA.

As a temporary employee, performed tasks of varying responsibility for

numerous clients, from composing correspondence and marketing literature to

editing and writing for newsletters and organizing conferences; also,

formatting large documents for publication, answering phones, data entry, etc.

Among other positions, I worked at two long-term assignments with the

following additional projects:

EIP Associates. Was instrumental in the changeover from WordPerfect 5.0

to 5.1, training their personnel in the software upgrade. Murdoch, Mockler & Associates (an education lobbyist). Responsible

for proofing and assisting in the editing of the CASH Register, the

24-28 page monthly magazine published by the Coalition for Adequate School

Housing (C.A.S.H.). Oversaw the publication of membership directories and

other major projects. Involved in planning 650 participant Annual

Conference.

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The Green Pages: California's School Business Directory Editor

CASH Register Editor

I've written a number of articles over the years. At one point, I had a regular column in Educational Leadership magazine. Some

of my columns remain available:

Intranet: It's not just a typo anymore

Training key to understanding technology's value

Finding what you need: using internet search engines

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Honors & Awards

Eagle Scout, Boy Scouts of America (1983)

Award of Excellence, National School Public Relations Association (1999)

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Education & Training

Currently pursuing a Master of Business Administration with an emphasis on Finance (MBA Finance) at

; estimated completion August 2013. GPA: 3.34.

Baccalaureate/Bachelors degree (BS) in information technology (IT) University of

Phoenix; coursework completed December 2002 and diploma awarded July 2003. Upper division GPA: 3.84.

Additional courses taken from:

Folsom Lake Center, Cosumnes River College University of California, Davis, Extension

Specific coursework in:

operations and supply chain managementaccounting (theory and practice, managerial) operating systems (Windows 98, Windows NT, Windows 2000, HP/UX, AIX, Linux, Solaris)networking and telecommunications theory and implementation (MAN, WAN, LAN, Internet, VPN, HP OpenView, HACMP, LPAR)functional, procedural, structured, and object-oriented programming concepts and techniques (Perl, JavaScript, PHP)database design, development, and management (SQL Server, Oracle, MySQL, PostgreSQL)organizational theory/organizations and technologyproject planning and implementation/project management (Systems Development Life Cycle)business systems development/systems analysisuser interface design, testing, and implementation (UI, GUI)World Wide Web development (HTML, DHTML, xHTML, CSS, Perl, PHP, JavaScript, XML, XSL, ASP)California legislative and political processes

Extensive, ongoing personal study via individualized reading and Web-based research.

High school diploma, Del Campo High School

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Expertise in:

Operating Systems and Environments

DOS 3.3 - 6.22Windows 3.11/95/98/MEWindows NT Workstation 4.0, Windows NT Server 4.0Windows 2000 Professional/Windows Server 2000Windows Server 2003Windows Server 2008Macintosh System 7, OS 8, MacOS 9, MacOS XUnix (AIX 5L/6.1, Sun OS 5.8/Solaris 8, Solaris 9, Solaris 10)Linux (Debian/Ubuntu, Red Hat/CentOS/Fedora)

Languages

HyperText Mark-up Language (HTML, xHTML, DHTML) PHP PHP Hypertext Preprocessor Structured Query Language (SQL) eXtensible Mark-up Language (XML and XSL)

Commercial Applications

Adobe DreamWeaver, Fireworks, and Flash Adobe Photoshop, ImageReady, and PageMaker IBM Storage Manager 9 Enterprise ManagementIBM Total Storage Solutions Enterprise Storage Server Specialist 2.3-2.4McData EFCM 9.0Microsoft Internet Information Server (Microsoft IIS)Microsoft Office: Access, Excel, Internet Explorer, PowerPoint, Project, Visio, and WordOracle 9iAS PortalTivoli Management Framework, Workload Scheduler (TWS), Enterprise Console (TEC), and Monitoring

Open Source Applications

Apache/Apache-SSLvi (vim)

Hardware

Expertise with x86/amd64/PC hardware to the component levelWorking knowledge of network hardware, media, and conceptsWorking knowledge of IBM p-series hardware, including logical partitioning (LPAR), virtualized IO (VIOS), and high-availabililty clustering (HACMP/Power HA)Working knowledge of McData Intrepid 6064 Director hardwareWorking knowledge of IBM 2105 800 "Shark" ESS storage hardwareWorking knowledge of IBM DS4000/FAStT Storage hardwareWorking knowledge of IBM DS5300 Storage hardwareWorking knowledge of IBM TS3310 Tape Storage hardware

Extensive training through:

M/UX

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March 2011-February 2012, Coach and Mentor;, Team Motherboard Mayhem, sponsored by

October 1999-September 2000, elected Vice President; Buckeye Elementary

School Site Council

September 1998-October 1999, elected Councilmember; Buckeye Elementary

School Site Council

1997-1998 appointed Administrative Councilmember, Webmaster; ; Society for Technical

Communication

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To protect their privacy, contact information for my references is only available upon request.

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Contents © Copyright 1996-2012 by Marc Elliot Hall. All rights reserved.

© Copyright 1996-2012 by Marc Elliot Hall. All rights reserved.

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