Manager Project Management
Resume:
Susan H. Westlake, MBA
Readfield, Maine 04355
Phone: 207-***-****
Fax: 240-***-****
Email: abqkjz@r.postjobfree.com
Summary of Qualifications
Over fifteen years of experience at a decentralized manufacturing facility
of a Fortune 500 firm: two years in information management end-user support
providing
both hardware and software support for a PC-based LAN; six years as a business
systems analyst; eight years in manufacturing management; and two years in
production control/new product introductions. More than fifteen years experience
with end-user
training.
Program Development and Training
Presented a
four-day workshop on managing performance for managers and supervisors.
Developed a training program for computer literacy for Microsoft Office
and Digital proprietary software.
Designed courseware for application specific training.
Responsible for courseware development and training in MS Office
and Lotus Suite software for employees of Maine State
Department of
Human Services.
Responsible for courseware development and training for Maine Judicial
Information System.
Trained judges of the Maine State Courts in Macintosh
operating system.Training manager at a local central Maine computer
reseller.
Project Management
Evaluated project management tools and taught project management theory.
Served as the manufacturing representative to a plant-wide MRPII
closed-loop implementation team.
Managed numerous introductions
of key software applications.
Moved a business to a
new facility without
missing a product
shipment.
Management
and Supervision
Supervised
100 people
in the manufacture
and
repair of
computer
peripherals.
Designed
a complete relayout
of the manufacturing area.
Reevaluated
assembly
skills
and job
titles.
Directed
a cross-functional
team
that
carried
out
a recovery
plan
on
a
key
productManaged three supervisors on
two shifts who eventually took promotions to sales, engineering supervision
and manufacturing staff.
Special
Skills
Speak, read, write French, Dutch, German
Expert in both Windows and Macintosh operating systems
Applications: Word, Excel, PowerPoint, Outlook, Access, Lotus WordPro,
Lotus 1-2-3, Freelance Graphics, Lotus Organizer, Lotus Approach, MS Project,
QuickBooks,
MYOB, Peachtree Accounting, AccountEdge, ACT!,
Dreamweaver
MX, FileMaker Pro, AppleWorks,
PhotoShop
Entrepreneurial Activities
Established and operated a child care business, subsequently sold for
profit.
Operated two knitting businesses.
Established Westlake Labradors, breeding kennel specializing in training
for field competitions.
Mentor for 3 different business with the Women’s Business
Development Corporation.
Incorporated Common Sense Computing, Inc. in September 1995.
Experience
1995 to Present, President, Common Sense Computing, Inc. Readfield
and
Belgrade Lakes, ME
1996-1997, Instructor,
Computer Sciences, Thomas College,
Waterville, ME
1995-1998,
Computer Trainer,
Muskie Institute
for Public
Policy Innovation,
Augusta,
ME
1977-1995,
Digital
Equipment
Corporation,
Augusta,
ME
1987-1995
Senior
Information
Specialist
1984-1987
Associate
Production
Manager
1981-1984
Senior
Production
Supervisor
1979-1981
Production
Supervisor
1978-1979
New
Products
Production
Control/Materials
Planner
1977-1978
Production
Control
Planner
Education
MBA,
University
of
Southern
Maine,
Portland,
Maine
BA,
cum
laude,
Mount
Holyoke
College,
South
Hadley,
Massachusetts
Associations
Maine
Association
of
Professional
Consultants
Capitol
Area
Macintosh
Performa
Group
Margaret
Chase
Smith
Maine
State
Quality
Award,
trainer,
senior
examiner,
examiner
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