Manager Project Management

Susan H. Westlake, MBA

**** **** ******

Readfield, Maine 04355

Phone: 207-***-****

Fax: 240-***-****

Email: ********@***.***

Summary of Qualifications

Over fifteen years of experience at a decentralized manufacturing facility

of a Fortune 500 firm: two years in information management end-user support

providing

both hardware and software support for a PC-based LAN; six years as a business

systems analyst; eight years in manufacturing management; and two years in

production control/new product introductions. More than fifteen years experience

with end-user

training.

Program Development and Training

Presented a

four-day workshop on managing performance for managers and supervisors.

Developed a training program for computer literacy for Microsoft Office

and Digital proprietary software.

Designed courseware for application specific training.

Responsible for courseware development and training in MS Office

and Lotus Suite software for employees of Maine State

Department of

Human Services.

Responsible for courseware development and training for Maine Judicial

Information System.

Trained judges of the Maine State Courts in Macintosh

operating system.Training manager at a local central Maine computer

reseller.

Project Management

Evaluated project management tools and taught project management theory.

Served as the manufacturing representative to a plant-wide MRPII

closed-loop implementation team.

Managed numerous introductions

of key software applications.

Moved a business to a

new facility without

missing a product

shipment.

Management

and Supervision

Supervised

100 people

in the manufacture

and

repair of

computer

peripherals.

Designed

a complete relayout

of the manufacturing area.

Reevaluated

assembly

skills

and job

titles.

Directed

a cross-functional

team

that

carried

out

a recovery

plan

on

a

key

productManaged three supervisors on

two shifts who eventually took promotions to sales, engineering supervision

and manufacturing staff.

Special

Skills

Speak, read, write French, Dutch, German

Expert in both Windows and Macintosh operating systems

Applications: Word, Excel, PowerPoint, Outlook, Access, Lotus WordPro,

Lotus 1-2-3, Freelance Graphics, Lotus Organizer, Lotus Approach, MS Project,

QuickBooks,

MYOB, Peachtree Accounting, AccountEdge, ACT!,

Dreamweaver

MX, FileMaker Pro, AppleWorks,

PhotoShop

Entrepreneurial Activities

Established and operated a child care business, subsequently sold for

profit.

Operated two knitting businesses.

Established Westlake Labradors, breeding kennel specializing in training

for field competitions.

Mentor for 3 different business with the Women’s Business

Development Corporation.

Incorporated Common Sense Computing, Inc. in September 1995.

Experience

1995 to Present, President, Common Sense Computing, Inc. Readfield

and

Belgrade Lakes, ME

1996-1997, Instructor,

Computer Sciences, Thomas College,

Waterville, ME

1995-1998,

Computer Trainer,

Muskie Institute

for Public

Policy Innovation,

Augusta,

ME

1977-1995,

Digital

Equipment

Corporation,

Augusta,

ME

1987-1995

Senior

Information

Specialist

1984-1987

Associate

Production

Manager

1981-1984

Senior

Production

Supervisor

1979-1981

Production

Supervisor

1978-1979

New

Products

Production

Control/Materials

Planner

1977-1978

Production

Control

Planner

Education

MBA,

University

of

Southern

Maine,

Portland,

Maine

BA,

cum

laude,

Mount

Holyoke

College,

South

Hadley,

Massachusetts

Associations

Maine

Association

of

Professional

Consultants

Capitol

Area

Macintosh

Performa

Group

Margaret

Chase

Smith

Maine

State

Quality

Award,

trainer,

senior

examiner,

examiner

Contact this candidate