Manager Customer Service

Reply to: ********@*****.***

car detailer/ caregiver/ business manager (yuma, az 85364)

Christina M.

C m o t a 9 1 8 @ g m a i l . c o m

Objective: To secure position in a well established organization with a stable environment that will lead to a lasting relationship and expand existing customer base.

Qualifications: Experienced manager and consistently motivating others towards success

Ability to organize a heavy workload with tight deadlines

Ability to prioritize and remain focused in the essence of an issue

Excellent with customer support services and customer relationships

Skilled at learning new concepts quickly while working well under pressure

Experience:

01/2013 - Convey Health Solutions (Member Service Representative) Yuma, AZ

* take calls from customers who have medicare.

* refill prescriptions,

* check order status

* process premium payments

* issue id cards

* assist in mail order

07/2012 - Advanced Call Center Technologies (agent) San Luis, AZ

* sold products for behalf of AT&T.

05/2012 - Safety Services Inc. - (agent) - Yuma, AZ

* called business owners and made sure that they were OSHA compliant.

8/06 -- Present: Auto Splash Hand Car Wash & Detail Center [Manager] Keyport, NJ

Manage cash register

Assisted staff in the reception area, answered multi-lined telephone system

Greeted customers, answered questions and provided excellent customer service

Inspect and evaluated all detailed vehicles

Maintain/run detail center in owners absence

Process client files and schedule reservations

9/06 -- 9/08: Sultana Restaurant & Cafe [Head Waitress/Manager] Edison, NJ

Manage cash register

Managed multi-lined telephone system

Promoted to manager after 3 months

Planned parties

9/08 -- 8/09: A-Kar Auto Sales [Detailer/Sales] Middletown, NJ

Greeted and directed visitors to their destination and provided general information

Answered multi-lined telephone, routed calls and took accurate messages

Performed faxing, photocopying and filing duties

Inspect and evaluated all detailed vehicles

Promoted to sales after 6 months

8/09 -- 6/10: Raaz Hookah Lounge [Manager] Edison, NJ

Prove cash register daily/ merchant service machine

Manage employees

Took accurate orders and delivered orders efficiently

Planned parties

6/10 -- 10/10: Raaz Hookah Lounge & Caf [Manager]

Prove cash register daily/ merchant service machine

Greeted restaurant customers, answered phones and provided excellent customer service

Planned parties

Education:

9/02 -- 6/06 Raritan High School Diploma

9/06 -- 12/08 Brookdale Community College

Skills:

Windows XP/Vista/7

Microsoft Word, Excel, Power Point

Fluent in Spanish

Microsoft Outlook

Outlook Express

Location: yuma, az 85364

Contact this candidate