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Customer Service High School

Location:
Gretna, LA
Posted:
March 02, 2013

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Resume:

Felicia Alexander

Email: **********@********.***

Address: *** ********** ****

City: Gretna

State: LA

Zip: 70056

Country: USA

Phone: 504-***-****

Skill Level: Management

Salary Range: $37,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Felicia Alexander

650 Belle Meade Blvd. Apt# 2I

Gretna, La. 70056

**********@********.***

504-***-****

Objective:

My objective is to obtain a position with an established law enforcement organization that will allow me to exercise my law enforcement skills and hone those skills to better serve the organization for which I am employed. I also hope to utilize my natural leadership abilities that have been enhanced over the course of my career when I was called upon to supervise officers with lesser experience.

Work Experience:

Campus Police Sergeant:

Dillard University -

New Orleans, LA

December 2011 to Present

Enforced the Rules and Regulations of the university as well as the laws and ordinances of the city, state, and federal entities under whose jurisdiction we served. Provided security and protection as well as customer service related tasks for the university's facility, staff and students and visitors. Patrol campus

Grounds by foot, and/or in motor vehicle. Keeping accurate records of daily duties whether in report forms, daily logs, or computerized data bases. Conducted frequent security checks both on and off-campus to insure the safety of the university, its inhabitants, and its off-campus holdings, also supervises a team of five.

Security Officer:

Whelan Security Company -

New Orleans, LA

July 2011 to February 2012

Ensured that all safety procedures are followed; checked all access areas, and property to and monitored surveillance cameras of areas to be secured.

Deputy:

Orleans Parish Sheriff's Office -

New Orleans, LA

December 2008 to June 2011

Ensured care, custody, & control of inmates at an confinement facility. Patrolled grounds for safety checks and to ensure no hazards existed. Worked as communications officer, monitored surveillance while working areas in the facility that included; transported incarcerates to area hospitals, courts, and other confinement facilities; worked paid details. Job required Louisiana P.O.S.T certification which I obtained in April, 2010. Also received R.O.T.C. and CPR certification. Supervised a team of 4-6 recruits; enforced compliance by subordinates while checking their progress and growth relative to time schedule, recorded the work performances of subordinates at regular intervals and reported any deviations from normal protocol. Responsible for creating a congenial and cooperative environment and worked as a team.

Security Officer:

Whelan Security Company -

New Orleans, LA

August 2008 to December 2008

Patrolled grounds, loading dock, and garage area of facility to ensure the safety of personnel and property. Ensured that all safety procedures are followed; checked all access areas, and property to and monitored surveillance cameras of areas to be secured.

New Orleans, LA.

Cashier:

Home Depot -

Gretna, LA

August 2007 to August 2008

Tendered various transactions. Worked in numerous areas such as vault and head cashier. Customer service

Security Guard:

U.S. Security -

New Orleans, LA

November 2000 to January 2003

Worked for a busy coffee plant, daily duties included monitored surveillance and walked grounds. Checked incoming and outgoing vesicles, dispatched over radio to communicate with truck drivers. Entered data into computer systems and assured people and property were safe.

Retail Sales:

Hard Rock Cafe -

New Orleans, LA

July 1999 to December 1999

Customer service, tendered various transactions.

Consultant:

French Riviera Spa -

New Orleans, LA

June 1998 to July 1999

Consulted with clients relative to formulating various fitness goals that suit their personal objectives.

Cashier

One Price Clothing -

New Orleans, LA

June 1997 to June 1998

Customer Service, assisted customers with shopping, stocked out merchandise.

Education:

Criminal Justice

Southern University at New Orleans

2002

Diploma

O.P. Walker High School -

New Orleans, LA

January 1994 to January 1997

Skills:

Computer literate and proficient in the use of Microsoft Office Suite; Firearms training qualified. CPR Certified; Certified in use of Defibrillator; Report Writing.

Awards:

Who's Who in High School Periodic (1995)

Featured for achievements throughout school academically.

Certifications:

Police Officer Standard of Training (P.O.S.T) Certified

February, 2012

Completed P.O.S.T Academy

Special Officers Commission from New Orleans Police Department



Contact this candidate