Management Project

Louis Clark

Email: ******@******************.***

Address:

City: Abingdon

State: MD

Zip: 21009

Country: USA

Phone: 410-***-****

Skill Level: Management

Salary Range:

Primary Skills/Experience:

IT Professional

Educational Background:

Job History / Details:

SUMMARY

An IT professional with over 7 years of professional and progressive technical experience in engineering, configuration, installation, implementation, escalation support, analyzing, administration, and troubleshooting of various technologies for medium to corporate enterprise environments.

TECHNICAL CERTIFICATIONS & SKILLS

Cisco Certified Internetwork Expert Written CCIE Written

Cisco Certified Network Professional CCNP

Cisco Certified Design Associate / Design Professional CCDA / CCDP

Certified WAN Engineer CWE

Certified WAN Professional CWP

Cisco Certified Network Associate Voice CCNA Voice

Cisco Certified Network Associate Wireless CCNA Wireless

Cisco Certified Network Associate Security CCNA Security

Certified WAN Associate CWA

Cisco Certified Network Associate CCNA

CompTIA Network+ / A+ N+ / A+

Project Management Expert PME

Client Relations Expert CRE

TECHNICAL SKILLS DETAIL

Connectivity & Hardware: Cisco 3900, Cisco 2900 Cisco 1900, Cisco 800, Cisco Catalyst Series Switches, Exchange Server Blade Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500.

Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), Redistribution, Tags, Filters, OSPF Virtual links, RIPng, RIP, RIPv2, OSPF, EIGRP, BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF, NBMA, Sonet, VLAN, VTP, HSRP, STP, SVI, CEF, BPDU, Portfast, GLBP, VRRP.

Peripheral Technologies: 802.11 a/b/g/n, WLAN, WAP, AP, SSID, LWAPP, CSMA/CA, AAA, IPS/IDS, TACACS+, RADIUS, SSH, VACL, PVLAN, Firewall, VPN, Tunneling, Cisco ACS, Pix, IPSEC, DMZ, VoIP, IP Phone, Catalyst, CUCM, QoS, PoE, CME, CUE, Port Security, MAC Address Filtering, SIP, MGCP, RTP, SCCP, SRTP, UCCM,UCCX.

Monitoring Tools: Finisar, Wireshark, Remedy, Openview, Cacti, Nagios, VMware, Solarwinds, F5.

Enterprise Applications: Windows XP/2000/2003/7, Active Directory, Exchange 2003/2008, Symantec Norton Ghost, Laplink PCmover, Avaya IP Agent, Inova Lightlink.

SUMMARY OF PROFESSIONAL EXPERIENCE

Modis Corporation On-Site Consultant (DST) 2011-2012

Aflac, Inc. Client Relations (SA) 2010-2010

TAPC, Inc. Lead Technician (PS) 1994-2010

PROFESSIONAL EXPERIENCE DETAIL

Modis Corporation On-Site Consultant (DST) 2011-2012

Company Overview As a global provider of IT staffing services, Modis connects the very best IT professionals to great opportunities at leading companies. Modis provide placement services for both temporary and permanent positions across all industries. Modis uses their insight, flexibility, and expanded resources to anticipate the needs of leading technology companies in order to help them make the correct connections with the top tech talents. Responsibilities personally handled are below:

Member to a team of professionals responsible for the day-to-day administration, maintenance and support of various technologies in a large enterprise LAN.

Professional responsibilities included, but were not limited to, onsite support, asset inventory, change management, project management, documentation, scheduling as needed reports to management, and following corporate policies and procedures.

General technical responsibilities included, but were not limited to, troubleshoot issues on enterprise LAN, hardware break fix, software resolution, supported a client site with over 900 end users, deploy new workstations as needed to existing and new employees, to name a few.

Special projects and achievements included being the team lead for the company s PC modernization project with a budget of $1M.

Aflac, Inc. Client Relations (SA) 2010-2010

Company Overview Aflac, Inc. is a Fortune 500 company operating in international markets. They are also the largest provider of supplemental insurance in the United States. Aflac is currently the number one supplemental health provider in the U.S. with a market share that is significantly higher than its next four competitors combined. Aflac employs over 70,000 employees with annual revenues totaling over $22.2B. Responsibilities handled are below:

Responsibilities included, but were not limited to, change management, documentation, remote & onsite support, set up business conferences, follow corporate policies and procedures, scheduled as needed reports to management, to name a few.

Additional responsibilities included coordinating with business owners, network to generate leads for Aflac s supplemental health insurance.

TAPC Corporation Lead Technician (PS) 1994-2010

Company Overview TAPC Corporation is a premier consulting services company for Fortune 500 companies, small businesses, non-profits, and even the U.S. Government. TAPC creates unique solutions that yield results through their careful process of imagination, planning, and implementation. They have a variety of focuses including: a marketing concept and implementation team; comprehensive interactive media services; traditional direct marketing equipment; and more. Below is a list of responsibilities personally handled:

Team lead to a group of professionals responsible for the day-to-day administration, maintenance, and support of various technologies similar to an enterprise local area network (LAN).

Responsibilities included, but were not limited to, installation, configuration, change management, project management, following company policies and procedures, scheduling as needed reports to management, documentation, personnel management, and more.

Secondary responsibilities included coordinating workflow, approving finished projects, setting goals and objectives for personnel, client relations, vendor relations, and estimate cost for projects.

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