Customer Service Manager

Eugene Zink

Email: *******@********.***

Address: ***** ********* ***

City: everett

State: WA

Zip: 98204

Country: USA

Phone: 425-***-****

Skill Level: Entry

Salary Range: $40,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

*******@********.***

4307 212th St. S.E.

Bothell,Wa 98021

2007/7/19

JOB INTEREST

I am interested in a position that meets my qualifications. I have over 8

years retail experience. I also have at least 3 years retail management

experience.

PERSONAL INTERESTS

Bowling

reading

family

OBJECTIVE

To be able to use my expertise to help increase sales for the company.

EXPERIENCE

10/1997 - 10/2002: Backroom Captain

Target (, Lynnwood Wa. 98037 425-***-****)

I was in charge of making sure that the sales floor was in stock. I have

also been the customer service supervisor. So I was in charge of making

sure that the customers left the store satisfied. If they were not

satisfied, it was my job to figure out why and how to take care of them. I

was also a dept. leader. That means I was in charge of making sure my

departments look clean, full and signed.

I was number one in our district with getting customers to sign up for out

Target card. When I was the customer service supervisor I brought the

morale of the team up. I also made sure that the customers did not have to

wait in line long.

11/2002 - 07/2007: Relief Assistant Manager

Fred Meyer (18305 Evergreen Way, Everett Wa. 98204 425-***-****)

I have worked for Fred Meyer on and off for 5 years. I started out as a

overnight freight employee. I then became the freight leader. Then I ran

some departments during the day. I became part of management soon after

and have been until recently. I made sure that the store was in stock.

The store was ready for opening for the next business day. I made sure

that the team was doing what was required of them with positive motivation

and feedback. I was in charge of satisfying the customer to the best of my

ability.

I have gotten many 100% secret shops. I moved up in the company quickly.

07/2007-09/2007

Cinnabon(Alderwood Mall Lynnwood,Wa 98037 425-***-****

I was the Bakery Manager. I made sure that my bakery was running smoothly on a consistent basis. I was in charge of the hiring and firing of employees, the inventory controlling, the scheduling and the maintinace.

02/2008-still employed

Labelswest Woodinvile, Wa 425-***-****

I am the ink tech currently. I make sure that all inks are ready for press jobs. If custom inks need mixed I mix them for specific jobs. I also plate mount on occasion for presses and clean press from time to time.

EDUCATION

09/20/1994 - 09/20/1997: No College/University,

High School

Major: General Studies

GPA: 3.0 - 3.1

I took basic courses. I actually graduated from Aces High School in 1998.

SKILLS

I am first aid certified.

I am fork lift certified.

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