Sales Manager

Timothy T. Toepfer

Email Address: ***@*************.***

PROFESSIONAL

EXPERIENCE

Holland Land

Title & Abstract Company, Inc., Buffalo, New York

Sales/Marketing (April 2009 Present)

Responsibilities:

Oversee new

business development and marketing for Buffalo/Lockport region.

First American Title Insurance Company of

New York, Buffalo, New York

(By virtue of

acquisition of Public Abstract Corporation in April 2004)

Western District Sales Manager (January 1997 April 2009)

Responsibilities:

Development

and implementation the Marketing Plan/Fiscal Budget for the Western

District Branches (Buffalo & Lockport); Coordination of sales and

marketing efforts between the Western District sales staff, client

maintenance staff and branch managers; Supervision of sales

personnel; Development of new marketing ideas and concepts; Training

of new sales personnel and/or management personnel on new sales

programs; Coordination of Western District advertising, sales

promotions, business affiliation memberships and networking event

registrations and attendance; Maintenance of the existing client

base; Participation and coordination of sales presentations and

conducting of informational/educational seminars; Familiar with the

sales/coordination of Statewide/Nationwide accounts and all aspects

of Title Search, Title Insurance and Settlement related services;

Certified/Authorized Cross Sell Representative; Designed brochures,

promotional advertisements; Assisted in the design of the company s

website and various other marketing supplies; Member of the

company s Management Leadership Group; Served on several company

committees (headed committee for new title software

development/implementation; assisted with development of our contact

manager).

Senior Account Representative (February 1996 January 1997)

Responsibilities:

Conduct sales

presentations for Title Search and Title Insurance programs to

attorneys, retail lenders, wholesale lenders, mortgage bankers,

mortgage brokers, city, state and government municipalities;

Responsible for marketing services in the eight counties of the

Western District; Promoted to Western District Sales Manager.

Four Corners Abstract,

Buffalo, New York

Client Relations Representative (March 1994 February 1996)

Responsibilities:

Sales and

Marketing of Title Searches, Title Insurance and Appraisals in the

Niagara Frontier Region; Development of new products; Creating and

revising proposals to meet client needs; Assisted in creating

marketing brochures for office; Monitoring of the branch courier

service to ensure proper delivery; Conducting Settlement related

services for non-conforming lenders.

Manufacturers & Traders Trust Company,

Buffalo, New York

Bankruptcy Specialist (October 1990 March 1994)

Responsibilities:

Reviewed all

Consumer Loan Bankruptcy filings for possible objections;

Represented the Bank at Bankruptcy Court Hearings; Supervised the

Bankruptcy Clerks to ensure all clerical tasks were completed with

accuracy and within the necessary timeframes; Entered all Bankruptcy

filings on computer tracking system and prepared monthly reports for

Management; Prepared training seminars educating Credit Counselors

on Bankruptcies; Developed policies and procedures for the position.

Senior Credit Counselor (February 1989 October 1990)

Responsibilities:

Monitoring high

balance delinquent loans; Researching payment disputes and short

loan close-outs; Providing debt counseling for delinquent bank

customers; Training new employees; Promoted to Bankruptcy

Specialist.

Central Credit Bureau, Burnt Hills,

New York

Account Executive (October 1987 September 1988)

Responsibilities:

Manager of the

Buffalo Office; Sales and Service Representative for the Buffalo

Region; Monitored Production Output and Quality Control.

Mortgage Specialist (June 1987 October 1987)

Responsibilities:

Experience in

preparation and interpretation of Factual Data and Residential

Mortgage Credit Reports; Prepared Property Searches and Developed

Business Credit Reports;

Promoted to Account Executive.

EDUCATIONAL

BACKGROUND

State

University of New York at Buffalo, School of Management

Bachelor of Science in Business Administration, Concentration:

Finance, May 1987

COMPUTER

SKILLS

Experienced with:

IBM, Macintosh

Hardware:

Familiar with basic hardware maintenance/installation (printers,

RAM, monitors, keyboards, external speakers, disk/tape drives,

digital cameras, scanners, etc.)

Software:

Familiar with Data Ease; Fox Pro; Lotus 123; Professional Write;

Display Write; Word Perfect; Microsoft Word; Microsoft Excel;

Microsoft Power Point; Microsoft Publisher; Microsoft Works;

Microsoft Access; Touch-Base & Date-Book Pro; Microsoft Outlook;

Microsoft Outlook Express; Front Page; Page Lite Express; Adobe

Acrobat (Writer/Distiller/Reader); Adobe Photoshop/Image Ready

Operating Systems: Familiar

with DOS, Windows 3.1, Windows 95, Windows 98, Windows NT, Windows

2000, Windows ME, Windows XP & Windows Vista

Browsers: Familiar

with Internet Explorer; Netscape; Firefox

ADDITIONAL

TRAINING COURSES

Debtor/Creditor

Law; Team Building; Dealing with Difficult People; Stephen

Schiffman s Cold Calling Techniques (That Really Work!) Home Study

Course; Relationship Selling; Managing a Web Page; Creating

Interactive Web Pages; Enhancing Web Pages.

AFFILIATIONS

Various Professional Organizations: WNYAMB, WNYMBCA, WNYPA

Notary

Public Commissioned in the State of New York (1993 Present)

Bishop Timon

Alumni Association

University

at Buffalo Alumni Association

University

at Buffalo School

of Management Alumni Association

Bookings/Promotions & Website Administrator Local Folk Rock Band [Tom Stahl

& The Dangerfields]

www.TomStahlAndTheDangerfields.com (2003

Present)

Bookings/Promotions & Website Administrator Local Classic Rock Band [Large

Marvin]

www.LargeMarvin.com (2008

Present)

Cambridge

Who's Who Registry Of Executives, Professionals & Entrepreneurs

(2008 - 2009)

Manager,

Softball Team

Town of Hamburg & City of Buffalo (1985 1998)

League

Statistician & Scheduling Coordinator, Hamburg s NBSL (1994 1998)

INTERESTS

Avid collector of sports

memorabilia & sports trading cards; music; writing poetry; designing

websites; classic cars; softball; darts; bowling; tennis;

racquetball

REFERENCES

Personal &

Business references are available upon request.

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