Management Technical Support

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Info

Timothy Ridge Simkins

Email: ***.*******@*****.***

Website: http://www.tandj.net/~simkintr/Objective:

To be challenged by an environment that takes advantage of my multi-disciplinary skills.

Employment History:Web Developer, Penn State College of Agricultural SciencesApril 2008 to PresentPart of a team working to migrate College websites to CMSCustomizing Plone's look to College branding requirementsDeveloped Plone products and modified existing ones to fulfill College needs

Managed upgrade of College sites from Plone 3.1.5 to Plone 4.0

Built tools to analyze and report on College web environmentImplemented monitoring of web servers using Nagios

Web Developer, C-COR, State College, PA

October 2005 to March 2008.Assisted in managing C-COR's Cold Fusion based Intranet and external

websites.Created custom Cold Fusion based applications on C-COR Intranet.Added features to C-COR's Content Management System.Learned Cognos 8 Framework Manager and Report Studio in order to

create reports from Oracle Financial.Assisted in managing Oracle PL/SQL based Intranet system.Implemented Nagios systems monitoring for web systems, and

assisted in configuring OpenNMS monitoring solution for network

devices and servers.Assisted in maintaining C-COR's HR information system,

including creating a VMWare ESX Server development environment.Extracted sales forecast data from external web application via

SOAP.Assisted in setting up F5 Firepass web SSL VPNAssisted in Unix troubleshooting and scriptingTrained new web software developer on C-COR's systems and

processes.

Backup Express Support Engineer, Syncsort, Inc. Woodcliff Lake, NJ.

June 2005 to September 2005.Trained in Backup Express product, issue management system and handling calls.

Provided technical support via phone and email for Backup Express customers.

Created Perl script to package Backup Express patches.

Architecture Specialist, Enterprise Systems Management Group, Prudential Financial, Roseland, NJ.

June 2000 to June 2005.Managed, monitored, streamlined and provided metrics on five AutoSys (Computer Associates' Batch Scheduler)

environments.

Part of a team that planned and performed a rollout of AutoSys 4.5 to the enterprise, encompassing two environments

and 400

users,

and managed the migration from AutoSys 3.4 to Autosys 4.5.

Supported customers for 200+ applications using AutoSys, and the Operations group monitoring AutoSys on a 24/7

basis.

Assisted customers in troubleshooting issues with their applications in AutoSys.

Developed a complete Perl-based Tivoli DM Management system to manage monitoring on ~3000 Tivoli

Endpoints.

Assisted in transitioning management of a Tivoli environment from vendor-managed to internally managed.

Designed Tivoli DM and T/EC standards for 3,000+ Unix and NT servers.

Assisted in managing, supporting, consolidating and twilighting two interconnected, multi-tiered Tivoli

environments.

Assisted in managing and automating a Tivoli migration from 3.6 to 3.6.4., including documenting and auditing DM

monitors and tracking the migration.

Assisted in migrating Tivoli Netview 6.0.3 to Tivoli Netview 7.1.3, including developing a Perl-based

program to model the Netview map and construct a location.conf file.

Learned the ARS Remedy System, and created a time tracking application within Remedy.

Created a Perl-based socket server to facilitate the automated creation of Remedy tickets using the Remedy

API and ARSPerl.

Part of a team that developed Network Compliance Reporting application correlating Netview network data for ~50,000

devices with 10+ other data sources, and analyzed and reported on compliance of those devices to Prudential policy.

Developed AutoSys batch streams to manage the Network Compliance Reports and other applications.

Created Perl and DBI based reporting and automation tools for the AutoSys, Asset Insight and Tivoli environments.

Developed a Perl, DBI, and GD::Graph based front end to the Tivoli Enterprise Data Warehouse.

Designed and supported a web based tool used by Network Operations personnel to manage DNS entries for 13,000

network devices.

Created and supported multiple web based systems management and tracking applications.

Created, standardized and modularized the ESM and various product web sites.

Intern, Adelphia Powerlink, Coudersport, PA.

June 1999 to August 1999; December 1999 to January 2000.Trained in technical support for cable modems, split path and phone ISP.

Applied Perl knowledge to provide automation solutions.

Injection Molder, Encon Safety Products: Coudersport, PA.

June 1997 to August 1997; May 1998 to August 1998.Operated plastic injection molding machines that made parts for safety glasses.

Clerical Assistant, Insurance Department, Adelphia Communications Corporation, Coudersport, PA.

March 1994 to August 1996; May 1997 to August 1997.Responsible for managing, maintaining and reporting on data on insurance claims, property and assets, and Motor

Vehicle Records

Provided limited automation in managing data.

Informal office technical support.

Education:Clarkson University: Potsdam, NY. Class of 2000.B.S. in Technical Communications

Two Years Majoring in Electrical Engineering

3.336 Overall GPA

Clarkson University Amateur Radio Club (K2CC)

DJ and Tech at Clarkson Radio (WTSC)

Clarkson University Photography Club

Coudersport JR/SR High School: Coudersport, PA. Class of 1996Ranked 3rd in class of 88 students

Current Skillset:

SkillLevelExperience

Unix (Linux, Macintosh OSX, AIX, Solaris) Expert 13 years

HTML/CSS Expert 14 years

Plone/Zope Expert 3 years

Python Expert 3 years

SQL on MSSQL, Sybase, Oracle, DB2, Postgres and SQLite Expert 10.5 years

Adobe Photoshop Intermediate 13.5 years

Windows 3.1/95/98/NT/XP/2000/2003 Intermediate 16 years

DNS Intermediate 9.5 years

SVN/RCS/ClearCase Intermediate 10 years

JavaScript/AJAX Intermediate 13 years

Unix Shell Scripting Intermediate 11 years

Apache/IIS Intermediate 9.5 years

VMWare Server/ESX Server Intermediate 6 years

Past Skills:

SkillLevelLast UsedExperience

Perl (including Object Oriented Perl) Expert 4 years ago 8 years

AutoSys (including eTrust integration) Expert 7 years ago 5 years

Tivoli DM Expert 7 years ago 3.5 years

Cold Fusion MX Intermediate 4 years ago 3 years

Cognos 8 Business Intelligence Intermediate 4 years ago 1 year

Tivoli T/EC Intermediate 7 years ago 3.5 years

Tivoli Framework Intermediate 7 years ago 3.5 years

Tivoli Netview Intermediate 7 years ago 2.5 years

Backup Express Intermediate 7 years ago 3 months

PHP Beginner 2 years ago 1 year

Oracle PL/SQL Beginner 4 years ago 1.5 years

Novell Netware Beginner 7 years ago 3 months

ARS Remedy Development Beginner 7 years ago 1.5 years

C++ Beginner 12 years ago 1 year

Java Beginner Mostly 13 years ago, only occasionally since. 6 months

Additional Information: (Penn State Plone group) partnerAttends Penn State Web Conference and Plone Symposium East annuallyAttended Zope 3 training

Completed Cognos 8 Business Intelligence training for Report

Writing, Data Modeling and Server Administration and Content

Administration.Completed Basic and Advanced Backup Express training.Formally trained in AIX, Tivoli DM and Tivoli T/EC.Highly skilled in written, oral, and visual communication to varied

audiences.Received Prudential's Rock Solid award for AutoSys work in

2000.Currently hold a Ham Radio License - Callsign: KB3DLK

Availability:

References:

©

2013

Tim Simkins

©

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