Confidential User
Email: *********@********.***
Address: Address Withheld
City: Providence
State: RI
Zip: 02906
Country: USA
Phone: 401-***-****
Skill Level: Management
Salary Range: $68,000
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
GREGORY P. COSTA
309 Highland Ave. #3 * Providence, Rhode Island 02906
401-***-**** * *********@*****.***
PROFILE
Comprehensive knowledge of business principles and theory that is complemented by definitive strengths in education, leadership and support, business application, coaching, training, program development, and individual performance assessment.
Core Strengths
* Team Leadership and Support * Driver of Sales
* Coaching and Mentoring * Cross-functional Team Collaboration
* Performance Analysis * Oral and Written Communications
* Creative Problem Solving * Training & Development
Reputation for being self-motivated, dedicated, adaptable and willing to extend personal efforts as necessary to support multidisciplinary team colleagues.
PROFESSIONAL EXPERIENCE
Luxottica North America Sunglass Hut 2011 - 2013
Million Dollar Manager, Wrentham Outlets, MA
Regional Trainer/Senior Store Manager, RI & MA
Senior Store Manager, Braintree MA
Assume expanded operations management accountability across all essential business functions. Scope of responsibilities included sales, staffing, profit-loss analysis, inventory-management and loss-control for stores with annual gross sales up to and exceeding one million dollars.
Maintain a consistent record of success in meeting and exceeding expectations across key performance analytics as shown below:
In the top 50 sellers in the Northeast zone in December, 2012; 278th in the company.
Personal Sales Achievement- 150% over sales plan for fiscal year 2012.
Store Sales: 30% over goal and 35% over last year`s sales for the same time period in Q1 through July, 2012.
Store Sales in 2012 increased $100,000 over goal for Q1 & Q2 over previous year, ending 2012 at 17% over sales plan.
Negotiated a $10,680 sale to a new client.
Coached and developed 6 associates to exceed their yearly goals by up to 23% of their sales plans.
Increased sales while only increasing staff hours by 9% over the same time period last year.
Implement successful training initiatives for new and current staff to ensure understanding of corporate-defined best practices and procedures across all operational areas including sales, service, loss-prevention, staffing, inventory control and merchandising.
Specialties include;
Coaching, Leadership Development, Facilitating large and small groups, focused results consulting and behavioral coaching.
* Successfully aligned Sunglass Hut`s corporate values, practices, and performances into new employee training events.
* Design and develop new business practices, thus transforming corporate cultures, team solutions, and facilitating leadership development/training.
* Plan and deploy large-scale roll-outs for employees.
* Apply new paradigms into focus that may bring alternative solutions.
* Devise individual performance plans.
Portsmouth School Department, Portsmouth, Rhode Island
Business & Computer Applications Teacher 2001-2011
Develop and implement curricula within the framework of state-mandated standards to teach business courses to students in heterogeneously grouped mixed grade-level classes. Implement instructional strategies to teach Financial Planning, Financial Accounting, International Finance, Banking, Securities, Computer Science, and Sports and Entertainment Marketing. Held concurrent responsibilities during tenure as the director of the Finance Academy and the Junior Business Association.
Designed and created new course materials.
Developed content.
Facilitated professional development seminars for teachers.
Facilitated adult education courses in the use of Microsoft Office software applications.
Source and update curriculum-support materials and integrate student-centered teaching methodologies that stimulate interest in course content by relating subject matter to real-world applications.
Utilize group learning, project-based learning and shared learning strategies to foster participation by students, create a positive learning environment, and improve academic performance outcomes.
Interface collaboratively with reading specialists and guidance counselors to address student-specific issues related to literacy development and overall academic performance with an emphasis on mitigating the escalation of emerging problems and establishing viable support networks.
Utilize performance assessment and traditional assessment techniques to gauge students` academic progress.
Walgreens Pharmacy, Providence, Rhode Island 1996 to 2002
Executive Assistant Manager (1997 to 2002)
Assistant Manager (1996 to 1997)
Assumed expanded operations management accountability across all essential business functions after completing a formal training program for this leading drugstore chain. Scope of responsibilities included staffing, profit-loss analysis, inventory-management and loss-control for a store with annual gross sales ranging up to $4 million.
Hired, trained and provided operational oversight of 40 employees in the execution of daily sales, service and merchandising functions with managerial efforts centered on ensuring alignment with corporate-defined business practices and operational protocols.
Analyzed daily, monthly, quarterly and annual sales reports to assess cost-to-benefit ratios, develop sales projections, and monitor year-over-year revenue performance.
Implemented successful training initiatives for new managers to impart corporate-defined best practices and procedures across all operational areas including sales, service, loss-prevention, staffing, inventory control and merchandising.
Maintained a consistent record of success in meeting and exceeding expectations across key performance analytics.
EDUCATION
University of Scranton Online, Scranton, Pennsylvania
MBA Operations Management
Johnson and Wales University, Providence, Rhode Island
Master of Arts in Teaching, Business Education 2000
Bachelor of Arts Degree, Business Management 1995
Associate in Science Degree, Business Administration 1993
CERTIFICATIONS
Rhode Island Department of Education 2015
Professional Teaching Certificate, Social Business (secondary)
National Restaurant Association
ServSafe Certification 2014
PROFESSIONAL AFFILIATIONS
Member, National Business Education Association (NBEA)
Member, National Education Association (NEA)
COMPUTER SKILLS
Proficient in the use of Microsoft Word, Excel, PowerPoint, Publisher, Outlook and Access.
References furnished upon request.