Administrative Assistant Customer Service

Marjorie Lundgren

Email: abqk1d@r.postjobfree.com

Address: ** ********* ****

City: Stony Brook

State: NY

Zip: 11790

Country: USA

Phone: 631-***-****

Skill Level: Management

Salary Range: $100,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

MARJORIE COHEN LUNDGREN, MBA

14 Sedgewick Lane

Stony Brook, NY 11790

631-***-**** (home) * 631-***-**** (cell)

abqk1d@r.postjobfree.com

Versatile professional adept at managing multiple projects, providing exceptional support, and streamlining operational processes for productivity gains. Committed to building mutually beneficial relationships and strengthening interdepartmental collaboration and promoting high grants management, compliance, reporting and budgetary standards. Strong organizational, analytical, strategic planning and problem solving skills

HIGHLIGHTS OF QUALIFICATIONS

Exceptional ability to work both independently and collaboratively within a variety of organizational structures

Highly skilled at executing a number of projects simultaneously

Experience in data mining and finding appropriate avenues for grant support

Excellent written communication and interpersonal skills

Fluent in all Microsoft Office applications, IRBNet, grants.gov, eRACommons and COEUS

PROFESSIONAL EXPERIENCE

NeoMatrix Formulations, Inc., Stony Brook, New York (7/12-present)

ADMINISTRATOR

Manage day-to-day financial activities of the company including contract negotiations with funding agencies and financial reporting to grant sponsors. Perform all duties related to personnel hiring and salary payments. Maintain company checkbook, including signatory authority, and issue payments as required. Negotiate lease for office space. Act as conduit for information to the accountant and patent attorney including preparation of all documents for filing.

Key Accomplishments:

* Developed $2.1 million subcontract budget to a major US university (funded)

* Successfully negotiated and secured office space within the Long Island High Tech Incubator

Stony Brook University, Stony Brook, New York (12/99-present)

RESEARCH ADMINISTRATOR

Offer dedicated support to Director of the Burn and Nonscar Healing Program, RCCC, Armed Forces Institute of Regenerative Medicine, senior key personnel and other project managers. Communicate regularly with sponsors and other members of the consortium, construct PowerPoint presentations, prepare all pre and post award applications and reports and facilitate the manuscript submission process. Advise PI of federal, state and institutional policy and regulation changes of direct impact to the program. Excel in a demanding, fast-paced environment successfully balancing the needs of the Director with those of the Consortium.

Key Accomplishments:

* Developed $2.2 million budget for Department of Defense grant - funded beginning 10/1/2012

* Integral team member heavily involved in grant and proposal preparation, writing and editing

* Prepared all Progress Reports for submission to funding agencies

* Noted for in-depth knowledge of grants management and outstanding communication skills

* Recognized for financial acumen

* Develop financial and strategic models for planning

* Collaborate with Principal Investigator to make final decisions on budgets, forecasts, procurement

* Data-mined for grant opportunities through the NIH, NSF, DoD and state agencies

* Acts as proxy for PI on conference calls, campus and departmental meetings

* Completed package including supporting data to FDA for pre-IND meeting

* Advocated for the Burn and Nonscar Healing Program on Capitol Hill with New York`s senators and congressional representatives

* Enrolled in and passed a NIH course on Research Commercialization

* Enrolled in the K30 Clinical Research Training Program to gain experience in clinical trials design, biostatistics and the responsible conduct of research

PROJECT STAFF ASSOCIATE

Independently administer all aspects of the K30 Clinical Research Training Program including monitoring and managing expenditures and personnel activity on research grants and Empire Clinical Research Investigator Program (ECRIP) fellowship funds, track and maintain database of all K30 participants from inception to present, perform all queries for publications and presentations for all K30 students, provide dedicated support to the Program Director and coordinate the preparation of NIH pre and post award documents and reports and ECRIP summaries for New York State Department of Health, work with course faculty to disseminate materials, textbooks and other information as required, advise faculty on policies and procedures related to the K30 Program, collaborate with Graduate Medical Education Office and Health Staffing Office on the ECRIP program and participant status, support and participate in grant submissions and maintain K30 website. Additional responsibilities include assisting in protocol development, preparing and submitting IRB and FDA applications and renewals for PIs` projects in the Department of Medicine.

Key Accomplishments:

* Developed and maintained the K30 website and marketing and promotional materials for the Clinical Research Training Program

* Prepared all Progress Reports to the NIH

* Created tracking system in Access of bibliographic records for all K30 participants, ECRIP fellows and Clinical Research Scholars, publications and scientific releases

* Created the Clinical Research Training program reference library

* Performed all administrative functions of the research study coordinator, including monitoring study compliance, submission of IRB applications and renewals, maintenance of checking account for subject payments, reconciliation of cash advances, electronic scanning of all subject binders and maintenance of subject database

* Assisted in the recruitment of K30 Program participants resulting in growth in the number of trainees year over year

* Coordinated with the Graduate School to gain approvals for a Masters in Biomedical Science concentration in Clinical Research

* Expertly managed four NIH-funded research grants totaling over $10 million.

* Recognized for knowledge of Research Foundation processes, policies and procedures

SENIOR GRANTS MANAGEMENT SPECIALIST

Offered superior service, guidance and expertise to Principal Investigators and Administrators from a diverse collection of departments including Medicine, Pathology, Chemistry, Biomedical Engineering and Physiology and Biophysics. Verified expenditures for appropriateness and adequate funding levels, conducted account audits, requested rebudgets on behalf of the PI, resolved account discrepancies, processed Employee Appointment, Change, IFR and Independent Contractor forms, performed reconciliations of cash advances and advised PIs of account status. Administered T32 Training Grants monitoring all facets of expenditures, stipends, fellow health insurance and supplies. Successfully balanced the needs of the Research Foundation with those of the PIs. Advised Grants Management senior management of pending issues related to large financial discrepancies and issues of legal import.

Key Accomplishments:

* Managed over 250 grants in excess of $150 million

* Developed a manual of Grants Management SOPs and taught sections of A21, A110 and A133 cost accounting standards to staff

* Developed a training module for the -Fly America- act which is still in use by the office staff

* Served on search committees and interviewed prospective job candidates

* Recognized for mentoring junior grants specialists and team building abilities

* Expert knowledge of the Research Foundation Oracle and PIAI business systems

* Served on the committee charged with developing the Office of the VP for Research mission and vision statements

* Developed and proposed a plan to streamline operations by increasing efficiency and productivity

STAFF ASSISTANT

Provided administrative and medical office support to Director and Co-Director of the Center for Complimentary and Alternative Medicine. Provide administrative assistance to the Director of Maternal Child hospital division. Processed purchase requisitions using state, Stony Brook Foundation, CPMP and sponsored grant funding. Process state employee new hire and change forms. Scheduled patient appointments through the IDX system, coded patient billing accordingly. Updated the University Hospital website to include JACHO regulations and standards.

Key Accomplishments:

* Solicited grant funding and organized the first conference on Eating Disorders

Children and Adults with Attention Deficit Disorder (CHADD), Ft. Lauderdale, FL (11/96-8/99)

OPERATIONS MANAGER

Provided operations guidance to Executive Director and 500 chapters nationwide related to fundraising, chapter relations both locally and nationally, hired, trained and supervised a receptionist and administrative assistant, managed relocation of national office from Ft. Lauderdale, Florida to Landover, Maryland, served on the conference committee which chose venues, themes and speakers for the organization`s annual conference.

Key Accomplishments:

* Increased operational efficiency by streamlining chapter billing processes cutting response time from 8 to 5 days

* Trained and mentored receptionist and administrative assistant and instilled the credo that quality customer service was a Number One priority within the organization

* Coordinated the relocation of the national headquarters from Florida to Maryland; worked in conjunction with architect and general contractor to ensure the project came in at budget; arranged for the movement of all telephone lines and office equipment and furniture

* Assisted Public Relations Director with proofreading and editing CHADD`s -Attention!- magazine

The Fashion Mall at Plantation, Plantation, Florida (9/91 - 7/96)

OFFICE ADMINISTRATOR

EDUCATION

Master of Business Administration, SUNY Empire State College, Saratoga Springs, NY.

Bachelor of Arts, Cultural Studies, SUNY Empire State College, Saratoga Springs, NY

Certificate of Paraplanning, The College for Financial Planning, Denver, CO. Certified Financial Paraplanner.

Associate of Arts, Speech Communications, Broward Community College, Ft. Lauderdale, FL

CIVIC/COMMUNITY ASSOCIATIONS

Member of the Board of Directors and Chief Grant Writer, Long Island Symphonic Choral Association

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