Project Manager Management

Indresh Chauhan

Email: abqjyb@r.postjobfree.com

Address: **** **** ******

City: Davis

State: CA

Zip: 95618

Country: USA

Phone: 650-***-****

Skill Level: Senior

Salary Range: $135,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

CAREER OBJECTIVE

Senior Leadership Position responsible for spearheading strategy and growth of key customer accounts through superior relationship management, problem solving, & thought leadership.

LEADERSHIP PROFILE

An award-winning transformational leader with over 20 years of experience in growth-oriented account management, strategic program management, and collaborative partnerships with internal and external stakeholders in diverse verticals such as automotive, aviation, solar technologies, energy, transportation, information technology, commercial finance, and higher education.

* Developed and rolled out marketing initiatives by leveraging digital market intelligence tools, social media, & data-driven audience and competitive analysis to pinpoint high potential areas for growth.

* Spearheaded major transformational initiatives to rapidly grow business by securing long-term revenue-share agreements with strategic partners in established (North America) and emerging markets (China).

* Energized inward looking, haphazardly organized, low-morale staff members into proactive, matrix structured, and self-directing teams that were customer centric, growth oriented, profitable & focused.

* Architected a strategic, product development, research, and marketing partnership with an influential Chinese organization to open doors to the biggest education market in the world (>200 million students).

* Excelled in providing hands-on account management, business development, and operations leadership in digital media products including eLearning, learning technologies, podcasts, assessment engines, content management systems, video-based learning, augmented reality products, virtual learning environments, and social collaboration tools. Worked effectively in high profile environments involving highly placed stakeholders with conflicting agendas by focusing on common organizational objectives and goals.

UNIQUE SKILLS

> Strategic Insights: Strategic analysis-based insights into customers` business challenges, threats, and opportunities using data, market feedback, competitive landscape market, etc.

> Unleash Growth: Research, evaluate, analyze, and pursue solutions to the most leveraged problems, thus, unleashing vigorous growth even with constraints. Start initiatives & quickly deliver results.

> Build Relationships: Connect, support, and empower customers, employees, and peers using personal influence and persuasion, thus building trust for an asymmetric competitive advantage.

> Leverage Collaboration: Proactively leverage collaborative power, transparency, and openness to solve problems. Inspire teams to take risk and operate in an entrepreneurial environment.

> Deliver Results: Exploit the internal/external forces for structural changes and build action plans. Socialize plans to create buy-ins; engage to deliver not just the expected, but also the exceptional.

PROFESSIONAL EXPERIENCE

Origin Learning Inc., Trenton, NJ (Vice President Business Development) 2012

An eLearning start-up company promoted by experienced executives

* After growing rapidly for two years, the company was beginning to face headwinds due to commoditization of products and aggressiveness of new entrants. Quickly setup lead generation and marketing process by re-positioning the unique value proposition towards high-growth, high-value added areas such as mobile learning, virtual learning, gamification, etc. Developed strategic partnership models for leveraging cross-organizational contacts, technologies, and product lines with partners. Helped the promoters to visualize and evaluate new business models with upsell & cross-sell opportunities for growth with existing and start-up companies in niche products and technologies.

Sify Software Services, San Jose, CA (Director of Sales/Account Management) 2009-2011

This is a wholly owned subsidiary of Sify Technologies Ltd., India`s premier Internet technologies company.

* The 2008 recession threw the digital learning business into intense competition and commoditization, making capture of new customers difficult. Identified growth areas in the emerging economy and developed a multi-year revenue-share partnerships with diverse groups of strategic partners in Higher Education & Renewable Energy. Executed multi-year contracts in areas with potential for high growth even in recession. These breakthroughs resulted in multi-year, multi-product revenue streams that created company-owned Intellectual Property with partners in US and China.

Sify eLearning Services, India (General Manager of Ops/Account Management) 2006-2008

This was a Strategic Business Unit of Sify Technologies Ltd.

* Immediately after taking charge discovered that the business was in turmoil with customers threatening to terminate contracts. Focused attention to resolve most important customer issues, giving project leaders authority and resources to make decisions with impunity, and establishing effective internal and external performance metrics. Reorganized the 250-member project teams into a dynamic matrix organization of industry verticals and functional horizontals. In just months, the business was transformed into a confident, customer-facing organization, focused on excellence and growth. Improved resource utilization by 25%, project profitability by 10%, reduced attrition by 25%. Revenues grew by 60%, new customers by 30%, ensured 100% customer retention, and added half-a-dozen new product lines & services.

GE Process Solutions, Danbury, CT, (Asst. Vice President) 2003-2006

GE Process Solutions was the US arm of Genpact, the biggest BPO in India that was earlier spun-off by GE.

* Transferred to GE Commercial Finance (a $48B business) to manage and grow business engagements through proactive and strategic account management by developing relationships and program managing path-breaking solutions to persistent problems in the areas of organizational learning and business results. Aggressively grew the account from $20K to over $6M worth of projects at the end of assignment through relationship-based, customer-focused, realistic solutions that spanned various technologies such as eLearning, content management systems, learning technologies, and document management systems. Awarded the GE Capital GOLD and GE Management Awards.

GE Capital International Services, India, (Project Manager) 2000-2003

GECIS was GE`s BPO arm, was later spun off as Genpact. Managed a large content development team.

* Although new to project management, took charge and executed a complex technical writing project for GE Aircraft Engines in Cincinnati, OH. Promoted and given charge of a 25-person team with over $2M worth of projects for from GE and Lufthansa. Met and exceeded objectives using Six Sigma, team-focused strategies, and strategic relationship management. Awarded the GE Management Award.

Jiva Institute, India (K-12 Education Content Developer) Prior-2000

Free-lance Technical Writer, India

Bosch Dealership for Diesel Fuel Injection Equipment, India; Manager and then Managing Partner

EDUCATION & DEVELOPMENT

Advanced Diploma in Energo-cybernetic Strategy, Mewes Institute, Germany & Baroda Productivity Council, India

Diploma in Mechanical Engineering, Board of Technical Education, Karnataka, India

Entrepreneurship & Digital Marketing Trainings from world-renowned practitioners

GE Leadership courses, Six-Sigma Training (Black & Green Belts), PMP-certified (2003-08), Train-the-Trainer, and California STEM Teacher Training.

OTHER ACHIEVEMENTS:

Presented at several seminars & Int`l conferences on Education and IT. Volunteer Math tutor in a Bay Area Middle School. Volunteer at Davis Homeless Shelter. Ghostwriter of several books and wrote articles for PC World magazine.

Indresh Chauhan 650-625-1013H; abqjyb@r.postjobfree.com Page 2/2

Indresh Chauhan

Davis, CA 95618

650-625-1013H; abqjyb@r.postjobfree.com

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