Administrative Assistant Accounts Payable

Michelle Arbore

**** ********* ****, *********, ** 14534

Home: 585-***-**** / Cell: 585-***-****

abqjvj@r.postjobfree.com / www.virtassist4u.com

Education & Computer Skills

Education

Bryant & Stratton, Rochester, NY 14623

Graduation: August, 2002 AOS Degree Information Technology

Graduation: March, 1999 AOS Degree Paralegal Studies

Software Skills

Windows 7

Microsoft Office 2003 & 2007

QuickBooks Pro

Dreamweaver

Fireworks

Flash

HTML & JavaScript

Constant Contact

Social Media Facebook, LinkedIn, and Twitter

Wordpress maintain and update my Fibromyalgia blog http://fibro2010.com

Professional Experience

Virtual Assistance 4U, Pittsford, NY 14534

August, 2010 Present, Owner

Back Office Support process documents, appointment scheduling, and returning phone calls

Lead Generation research to gather new leads

Marketing Design design & maintain websites, design logos, flyers, business cards, etc.

Email Management can read, handle and/or direct messages according to your specifications

Internet Research find the exact results required

Send out reminders appointments, meetings, birthdays, etc.

Make Travel Arrangements business or pleasure

Run Virtual Assistance 4U s day-to-day business operations

Mary Kay Cosmetics, Pittsford, NY 14534

February, 2009 Present, Owner Independent Beauty Consultant

Promote Mary Kay products and opportunity to diverse customers

Provide cosmetic and skin care consultations as well as gift giving services

Successfully work with sales leads to schedule appointments

Promote my business through social media as well as fairs

Create monthly newsletters, flyers, postcards, etc. for my customers

Run the day-to-day business operations

Professional Experience Continued

Web Page By Design, Pittsford, NY 14534

October, 2002 Present, Owner

Design and maintain websites for small businesses and individuals

Design marketing materials such as logos, business cards, brochures, flyers, etc.

Run the day-to-day business operations

Northwestern Mutual Financial Network, Fairport, NY 14450

January, 2009 December, 2009, Administrative Assistant

Worked for three financial representatives

Created new client files

Entered client information into company program

Constant contact with underwriting and billing department

Completed and submitted insurance and investment applications as well as any forms needed

Phoning clients to schedule appointments, make birthday calls, follow-up, etc.

Constant contact with clients and potential clients through phoning and email

Maintained organization in the office as well as filling

Supported one financial representative with his networking group

TechNet Global Services, Victor, NY 14564

June, 2008 September, 2008, Web Designer / Administrative Assistant

Aided the Accounting Department with billing and invoicing

Managed the ISO 9001:2000 Quality Management System

Developed training materials for ISO 9001:2000

Developed and maintained the company website

Monitored and maintained affiliate paperwork

Contacted possible affiliates in territories with no coverage

Javen Construction, Penfield, NY 14526

May, 2008, Contract Administrator

Maintained Subcontract Agreements

Reviewed insurance paperwork and endorsements

Continually maintained jobs and subcontractor information through database

Assisted with incoming calls from subcontractors and insurance companies

Sent out bid invitations to potential subcontractors for new projects

In charge of contacting subcontractors to bid on new projects

Rubino s, East Rochester, NY 14445

April, 2007 August, 2008, Owner (Sold Business)

Created and maintained company website

Created company marketing materials

Created and maintained company Employee Handbook

Maintained employee information

Filed all paperwork to run business

Maintained accounts payable & accounts receivables within QuickBooks

Professional Experience Continued

Entre Computer Services, Rochester, NY 14623

August, 2004 May, 2008, Administrative Assistant

Aid Controller in breaking out costs for various departments

Managed all incoming calls from clients and perspective customers

Assisted the company with collections and accounts receivables

Maintained accounts payable within QuickBooks

Tracked multiple installs and projects for the University of Rochester

Created purchase orders and maintained orders until completed

Produced invoices for customers on a daily basis

Responsible for researching and attaining travel arrangements for business purposes

Trained additional staff with various office procedures and tasks

Continually maintained and developed the Administrative/Accounting Manual

Maintained billing reports for various departments using Microsoft Access

In charge of supply ordering

Managed numerous company events

Maintained organization in the office

RE/MAX Home Town Realty, Macedon, NY 14502

June, 2003 August, 2004, Web Designer / Administrative Assistant

Created numerous websites for company use

Created and updated marketing materials

Generated numerous logos for internal use

HUD responsibilities and property management for Fannie Mae & Household Finance

Set up appraisal files and reviews

Entercom Rochester, Rochester, NY 14604

May, 2002 September, 2003 Promotions Assistant

Maintained websites for 3 radio stations

Promotional work for 4 radio stations

o Assisted in the Promotion Department with daily activities such as: on-air contests,

database management, and the coordination/execution of station remote broadcasts,

appearances, and charitable community events

Christopher C. Pratt, CPA, Esq., Fairport, NY 14450

July, 2000 May, 2001, Paralegal / Secretary

Handled Real Estate Transactions (Purchases & Sales) from beginning to end

Inputted house listings into the MLS

Inputted tax return information and prepared tax returns for clients

Handled accounts receivables and accounts payable

Maintained client relations, client confidentiality, keyboard communications, and phone skills

Wegmans, Rochester, NY 14622

May, 1994 July, 2000 Cashier / Food Demonstrator

Controlled front end occasionally

Food Demonstrator: prepared products to demo and promoted to customers

Strong customer relations

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