Customer Service Technician .Net Security Call Center
Resume:
Edward 'BoT' Reese
System Builder, Web Developer / Designer
P.O. Box 3087, Covina, CA, 91722 U.S.A.
abqjh3@r.postjobfree.com
AboutMe @ Codisha.com
Google Profile
Profile:
My name is Edward Reese, nickname "BoT" if You haven't noticed. I am the head
behind Codisha. I work on computers more as a hobby but it is becoming more and
more of a job that I enjoy. I am very interested in the recent changes in Web Design
and Web Development in particular HTML5 and CSS3. I am working on becoming
more proficient in JS implementations and eventually JQuery as well. My
background is more in the traditional hardware area as well as networking. I hold
several Certifications and stay up-to-date with the technology.
Skills:
Skill
HTML / XHTML / DHTML
HTML 5
CSS / CSS 2.1 / CSS3
WordPress
Microsoft Expression Web 3/4, WeaverSlave
JavaScript
Photoshop, Paint.net, Watermarking (Thumb Studio)
Networking (TCP/IP, OSI Model, Topology, Infrstructure)
Network Equipment: Router, Switche, Bridge, Firewall, IPS, IDS
Network/ PC Security: Antivirus, Malware, Firewall, IPS, IDS
OS: Microsoft Windows 95/98/2000/XP/Vista/7
Productivity: Microsoft Office 97/2003/2007/2010
Microsoft Office (Word, Excel, Access, PowerPoint, Outlook
CCTV System - DVTel, Loronix, Genetec OmniCast, Pelco
Call Center Operation / 911 Operater Services
Customer Service
Access Control (LobbyWorks, Pro-Watch, Phoenix Alarm)
First Aid/ CPR/ AED
Report Writing, Electronic Logs (RIMS)
Experience:
Web Developer / Designer June 2005 - Present
Codisha.com
P.O. Box 3087, Covina, CA, 91722 U.S.
Description:
Creative Design and Web Development for the Codisha.com website.
Reviewer - CPU Air Cooler Sept. 2010 - Present
TechREACTION.net
CA, U.S.
Description:
Conducting reviews for TechReaction.net. The reviews are co-hosted on
Codisha.com. The reviews are focused on CPU Air Coolers and include a variety of
manufacturers. The reviews encompass some scientific testing.
DispatcherJan 2005 - Present
The Walt Disney Studios
500 S. Buena Vista St., Burbank, CA, 91521 U.S.
Description:
Dispatching security and facility resources, Emergency Response, Disaster
Response Multi-line Phone Systems, First Responder, Security, Call Center,
Customer Support, Equipment Check-in/out, Access Control, Observation,
Surveillance, Intelligence, Multitasking, First Aid/ CPR, AED:
Electronic Logging of all activities and incidents via (RIMS)
Emergency Broadcast Message System (SendWordNow)
Analyzing and Processing of Phoenix Alarm System (Access Control/ Intrusion
Alarm)
Analyzing and Processing of ProWatch Alarm and Access Control System
CCTV System Operation - DVTel, Loronix, Genetec OmniCast, Pelco
Responding and Processing Calls - CISCO Emergency Responder
Managing Access Control System - LobbyWorks
Customer Service
Call Center Services + 911 Operator Services
Information Systems and Network AdministratorJan. 2003 - Dec. 2010
U.S. Navy
810 Reeves Ave., San Pedro, CA, U.S.
Description:
As the Information Systems and Network Administrator I transitioned the existing
Windows Server 2000 infrastructure into a Active Directory Windows Server 2003
environment. I support 25-35 Desktops and 10 Laptops as well as peripheral. The
network included 3 switches and a 4 line Multi-link connection that I have
established to sustain the units operation.
Bank Protection OfficerApril. 2003 - Dec. 2004
G4S formerly Wackenhut Corporation
4929 Wilshire Blvd # 610, Los Angeles, CA, 90010 U.S.
Description:
Asset and Bank Protection Officer assigned to Bank of America, Firearms Permit,
Asset Protection, Bank Protection, Power to Arrest, Handcuffing
Security Supervisor/ Post CommanderJune 1999 - June 2003
WSA (WorldWide Security Association)
10311 S. La Cienega Blvd., Los Angeles, CA, 90045 U.S.
Description:
Security Supervisor, Field Supervisor, Security Officer, Patrol, CCTV, Surveillance,
Detect and Deter, First Aid/ CPR, Oxygen Support, Fire Control System, Fire Watch
Patrol, Safety, Report writing
IT Support TechnicianApril 1998 - Oct. 1998
Samsung Germany
Frankfurt Main, Hessen, Germany
Description:
I supported 50-100 desktops and 25-35 mobile units. The work involved Client
administration and Network maintenance. I was also in charge of peripherals for the
department. Proper documentation and client training was also part of the
assignment.
Communication Electronics TechnicianSept. 1992 - Feb. 1996
Deutsche Telekom AG
Danziger Platz 12, Frankfurt Main, Hessen, Germany
Description:
This is an apprenticeship Training to become a Communication Electronics
Technician. The training covers basic electricity principals and goes on to
electronics, relays, transistors, logic, microprocessor technology, computers and
programming languages.
Education:
Network Security Professional August 2008
GMATS - Global Martine and Transportation School
300 Steamboat Road, Kings Point, NY, 11024 U.S.A.
Description:
Students learn the basic skills needed to heighten awareness of network security
concerns. The course includes study of scanning; firewalls; virus' and worms;
Trojans and backdoors; denial of service; session hijacking; web vulnerabilities;
wireless network vulnerabilities; sniffers; buffer overflow; exploits; password
cracking; SQL injection; penetration testing and physical security. With today s
concerns over computer security, students completing this course will attain
knowledge and skills which will make them valuable assets in today s industry.
GMATS
Certified Computer Service Technician - CCST-0038 October 2006
National Telecommunications Certification Council
300 Steamboat Road, Kings Point, NY, 11024 U.S.A.
Description:
Acquire an in-depth knowledge in the areas of: administration security; computer
center operations; computer hardware setup; data management; crypto security;
emission control; network administration and troubleshooting; voice
communications; communications center operations; and LAN hardware. This
course prepares you for the CompTIA A+ certification. This course has been
reviewed by the American Council on Education (ACE) and is recommended for 3
college credit hours at the lower division level.
GMATS
Information Systems Technician July 2006
GMATS - Global Martine and Transportation School
300 Steamboat Road, Kings Point, NY, 11024 U.S.A.
Description:
Acquire an in-depth knowledge in the areas of: administration security; computer
center operations; computer hardware setup; data management; crypto security;
emission control; network administration and troubleshooting; voice
communications; communications center operations; and LAN hardware. This
course prepares you for the CompTIA A+ certification. This course has been
reviewed by the American Council on Education (ACE) and is recommended for 3
college credit hours at the lower division level.
GMATS
Information Systems Administrator June 2005
NRPDC - Naval Reserve Professional Development Center
New Orleans, LA, U.S.A.
Description:
System Administrators are responsible for maintaining the computer systems of a
company. Server management is a primary responsibility, and a System
Administrator would be responsible for installing, maintaining and upgrading
servers. They are also responsible for ensuring the servers are backed up, and that
the server data is secure from unauthorized access. System administrators will also
often perform light programming (usually scripting, which involves writing programs
to automate tasks).
Description:
MCSA (Microsoft Certified Systems Administrator) The course is an exact
equivalent to the MCSA Certification without the actual vendor certification as it was
provided by the Navy
NRPDC
Computer Networing August 2004
GMATS - Global Martine and Transportation School
300 Steamboat Road, Kings Point, NY, 11024 U.S.A.
Description:
This course is designed to provide the training in network theory, concepts, and
operation. The course includes study in the areas of: The OSI Model; TCP/IP, IP
addressing; Wide Area Networks (WANs); Novell IPX; IP routing; router
management; IOS basics; access lists; Ethernet networking and standards; and
Virtual LAN s (VLANs). This course prepares you for the CompTIA Network+
certification. This course has been reviewed by the American Council on Education
(ACE) and is recommended for 3 college credit hours at the lower division level.
GMATS
Computer Service Technician 1998 - 1999
Elekluft GmbH
Gutleut str. 333-335, Frankfurt/M, Hessen, 60327 Germany
Description:
Serco formerly Elekluft GmbH
Communications Electronics Technician 1992 - 1996
German Telecom (Deutsche Telekom AG
Gutleut str. 333-335, Frankfurt/M, Hessen, 60327 Germany
Description:
Werner-von-Siemens Schule
Highschool Graduate June 1992
Friedrich Ebert Schule(Friedrich Ebert School)
Gutleut str. 333-335, Frankfurt/M, Hessen, 60327 Germany
Description:
Integrated Highschool
Friedrich Ebert Schule (Friedrich Ebert School)
Publications:
[Review] Cooler Master H612PWM
Author: BoT Publisher: TechREACTION Published: September 14, 2011
Reviewed: Cooler Master H612PWM Rating: TechREACTION.net Gold Silicon
Award!
Description:
Product review of a CPU Air Cooler from Cooler Master. The cooler is called
H612PWM.
[Review] Noiseblocker TwinTec
Author: Publisher: TechREACTION Published: September 12, 2011
BoT
Reviewed: Noiseblocker TwinTec Rating: TechREACTION.net Bronze Silicon
Award!
Description:
Product review of a CPU Air Cooler from Noiseblocker. The cooler is called
TwinTec.
[Review] Xigmatek GAIA SD1283
Author: Publisher: TechREACTION Published: July 07, 2011
BoT
Reviewed: Xigmatek GAIA SD1283 Rating:TechREACTION.net Silver Silicon
Award!
Description:
Product review of a CPU Air Cooler from Xigmatek. The cooler is called GAIA and
the model# is SD1283.
[Review] Xigmatek AEGIR SD128264
Author: Publisher: TechREACTION Published: June 11, 2011
BoT
Reviewed: Xigmatek AEGIR SD128264 Rating: TechREACTION.net Gold Silicon
Award!
Description:
Product review of a CPU Air Cooler from Xigmatek. The cooler is called AEGIR and
the model# is SD128264.
[Review] Xigmatek LOKI SD963
Author: Publisher: TechREACTION Published: May 03, 2011
BoT
Reviewed: Xigmatek LOKI SD963 Rating: TechREACTION.net Bronze Silicon
Award!
Description:
Product review of a CPU Air Cooler from Xigmatek. The cooler is called LOKI and
the model# is SD963.
[Review] Swiftech Polaris 120
Author: Publisher: TechREACTION Published: April 14, 2011
BoT
Reviewed: Swiftech Polaris 120 Rating: TechREACTION.net Gold Silicon Award!
Description:
Product review of a CPU Air Cooler from Swiftech. The cooler is called Polaris.
[Review] SunbeamTech Twister 120
Author: Publisher: TechREACTION Published: March 10, 2011
BoT
Reviewed: SunbeamTech Twister 120 Rating: TechREACTION.net Gold Silicon
Award!
Description:
Product review of a CPU Air Cooler from Sunbeam aka SunbeamTech. The cooler
is called Twister 120.
[Review] Arctic Cooling Freezer 7 Pro Rev.2
Author: Publisher: TechREACTION Published: February 15, 2011
BoT
Reviewed: Arctic Cooling Freezer 7 Pro Rev.2 Rating: TechREACTION.net Bronze
Silicon Award!
Description:
Product review of a CPU Air Cooler from Arctic Cooling. The cooler is called Freezer
7 Pro Rev.2.
[Review] Noctua NH-U12P SE2
Author: Publisher: TechREACTION Published: January 20, 2011
BoT
Reviewed: Noctua NH-U12P SE2 Rating: TechREACTION.net Silver Silicon
Award!
Description:
Product review of a CPU Air Cooler from Noctua. The cooler is called NH-U12P SE2
and the model# is NH-U12P SE2.
[Review] Noctua NH-C12P SE14
Author: Publisher: TechREACTION Published: December 14, 2010
BoT
Reviewed: Noctua NH-C12P SE14 Rating: TechREACTION.net Silver Silicon
Award!
Description:
Product review of a CPU Air Cooler from Noctua. The cooler is called NH-C12P
SE14 and the model# is NH-C12P SE14.
[Review] Scythe Rasetsu
Author: Publisher: TechREACTION Published: October 31, 2010
BoT
Reviewed: Scythe Rasetsu SCRT-1000 Rating: TechREACTION.net Bronze
Silicon Award!
Description:
Product review of a CPU Air Cooler from Scythe. The cooler is called Rasetsu and
the model# is SCRT-1000
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