Customer Service Manager
Resume:
Office Work Wanted (Lynden, WA)
Lynden, WA 98264 ***********@*******.***
Objective: Desiring an empowering position in a progressive work environment where I may use my work skills and talents to make a positive contribution to the organization.
Work Experience:
Hope By The Sea- San Juan Capistrano, CA
Office Assistant/House Manager March 2012- December 2012
Precisely manage medication logs of up to 9 clients
Uphold cleanliness of a home
Sorted and filed Therapist's and Case Manager's notes
Effectively handle a 5 line phone system
Appropriately schedule appointments for clients
Christian Health Care Center- Lynden, WA
Certified Nursing Assistant (NAC) August 2011-December2011
Assisted clients in maintaining personal hygiene
Performed physical therapy to increase range of motion
Transferred immobile residents
Aided in feeding residents
Maintained sanitation of facility
Michael's Arts and Crafts- Bellingham, WA
Front End Supervisor August 2010- June 2011
Provided customer service
Managed all cashiers and registers
Calculated daily profits
Trained new employees
Transcribed daily schedule for breaks and lunches
Joe's Sports and Outdoors- Bellingham, WA
Apparel Associate May 2008- March 2009
Delivered customer service
Operated Cash Register
Effectively managed financial records
Sustained cleanliness and organization
Performed merchandising activities
First Reformed Church- Lynden, WA
Office Assistant March 2007- March 2008
Handled up to 50 inbound phone calls per day
Updated membership profiles
Created project based spreadsheets for other employees
Was responsible for office petty cash
Skills:
CPR certified
Proficient knowledge of Microsoft Office applications(Word, Excel, Power Point, Publisher)
Fire Extinguishing training
Good judgment and integrity
Exceptional organization
Teachable/Follows directions
Works well in groups
Education: Lynden High School: Graduated in 2006
Bellingham Technical College: August 2005-June 2006
Obtained Nursing Assistant Certification in November 2011
Awards/Honors: Employee of the Week at Michael's
Employee of the Month at Joe's Sports and Outdoors
Volunteer Work: Emeritus Senior Living- 2012
Assisted in the activities and exercise program
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