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Customer Service Manager

Location:
Lynden, WA
Posted:
February 06, 2013

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Resume:

Office Work Wanted (Lynden, WA)

360-***-****

Lynden, WA 98264 abqjdd@r.postjobfree.com

Objective: Desiring an empowering position in a progressive work environment where I may use my work skills and talents to make a positive contribution to the organization.

Work Experience:

Hope By The Sea- San Juan Capistrano, CA

Office Assistant/House Manager March 2012- December 2012

Precisely manage medication logs of up to 9 clients

Uphold cleanliness of a home

Sorted and filed Therapist's and Case Manager's notes

Effectively handle a 5 line phone system

Appropriately schedule appointments for clients

Christian Health Care Center- Lynden, WA

Certified Nursing Assistant (NAC) August 2011-December2011

Assisted clients in maintaining personal hygiene

Performed physical therapy to increase range of motion

Transferred immobile residents

Aided in feeding residents

Maintained sanitation of facility

Michael's Arts and Crafts- Bellingham, WA

Front End Supervisor August 2010- June 2011

Provided customer service

Managed all cashiers and registers

Calculated daily profits

Trained new employees

Transcribed daily schedule for breaks and lunches

Joe's Sports and Outdoors- Bellingham, WA

Apparel Associate May 2008- March 2009

Delivered customer service

Operated Cash Register

Effectively managed financial records

Sustained cleanliness and organization

Performed merchandising activities

First Reformed Church- Lynden, WA

Office Assistant March 2007- March 2008

Handled up to 50 inbound phone calls per day

Updated membership profiles

Created project based spreadsheets for other employees

Was responsible for office petty cash

Skills:

CPR certified

Proficient knowledge of Microsoft Office applications(Word, Excel, Power Point, Publisher)

Fire Extinguishing training

Good judgment and integrity

Exceptional organization

Teachable/Follows directions

Works well in groups

Education: Lynden High School: Graduated in 2006

Bellingham Technical College: August 2005-June 2006

Obtained Nursing Assistant Certification in November 2011

Awards/Honors: Employee of the Week at Michael's

Employee of the Month at Joe's Sports and Outdoors

Volunteer Work: Emeritus Senior Living- 2012

Assisted in the activities and exercise program



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