Customer Service Sales
Resume:
Stephen Meade
Email: **********@********.***
Address: **** **** ******
City: Christiansburg
State: VA
Zip: 24073
Country: USA
Phone: 540-***-****
Skill Level: Experienced
Salary Range: $35,000
Willing to Relocate
Primary Skills/Experience:
Electronic/Mechanical Maintenance Troubleshooting/Repair Customer Service Computer and Programmable logic Controller/ Equipment Control Sales
Educational Background:
Associate Degree, Electronics Technology
New River Community College, 08/1984 - 06/1988
Dublin, VA
Not Selected,, Not Selected
Job History / Details:
Stephen H. Meade, AAS Electronics Technology
Christiansburg, VA 24073
**********@********.***
www.linkedin.com/in/stephenhmeade
ELECTRONICS TECHNICIAN
Business professional with over 15+ years of seasoned operations
team member and leadership expertise in Electronic and
Electro-Mechanical installation, repair, and sales. Highly
regarded throughout career for proven ability to communicate
effectively, make difficult and necessary decisions while solving
complex issues. Specific expertise in the following:
* Electronic / Mechanical Maintenance
* PC and PLC Programming and Equipment Control
* Soldering
* Automated Test Tools / Equipment
* Troubleshooting / Repair
* Customer Service
* Regulatory Compliance
* Project Management
* Logistics
* Safety and OSHA Compliance
* 6 Sigma Model Certified Team Leader
* Locksmith and Vault Maintenanace
* Microsoft Office Suite
PROFESSIONAL EXPERIENCE
Diebold, Inc., Roanoke, VA
1999 - 2013
Diebold develops, implements, and services the world's most
advanced self-service and security delivery systems.
Senior Service Technician
Collaborated with a highly skilled team of technicians performing
job site equipment quotes, sales, installation, and maintenance
of electronic and mechanical security equipment.
* Installed and maintained Automated Teller Machines, ensuring
improved preventive maintenance and uptime of equipment by
implementing wear item parts replacement and software updates.
* Significantly improved performance of Pharmaceutical security
and dispensing Machines by properly adjusting equipment while
performing standard maintenance repairs.
* Appointed as 6 Sigma Team Leader to facilitate the scheduling
of projects and review of completed assignments, scheduling of
personnel, scheduling of online and education center training and
development.
* Selected as the Star Champion to implement best practices and
serve as a subject matter expert for various projects.
* Designated as the Preventive Maintenance Champion to ensure
team was 100% compliant on timely completion of work.
* Guided other technicians in multiple teams in troubleshooting
and repairing equipment.
* Installed, maintained and ensured regulatory and customer
security compliance by upgrading alarm systems, card and
biometric access systems, and video surveillance systems.
* Ensured personnel and public safety by properly installing,
updating and maintaining vault and physical security equipment.
* Calibrated weight scales, bar code scanners, and programmed
computers in the maintenance of commercial self-service check out
systems.
* Updated communications protocol of electronics equipment from
RS232 to TCP/IP.
ADDITIONAL RELEVANT EXPERIENCE
LeFebure, Manassas, VA
Customer Service Technician
Avec Electronics Corporation, Roanoke, VA
Industrial Electronics Salesman
Kane`s Communication Systems, Salem, VA
Electronics Installation Technician
Radford University, Radford, VA
Electrician`s Helper
CERTIFICATIONS
Department of Criminal Justice Services Electronic Security
Technician
Commonwealth of Virginia, License 99025187
September 2011 - October 2013
Department of Criminal Justice Services Electronic Security Sales
Representative
Commonwealth of Virginia, License 99025187
September 2011 - October 2013
Department of Criminal Justice Services Locksmith
Commonwealth of Virginia, License 99025187
September 2011 - October 2013
Low Voltage Electrician License
State of West Virginia, License LV2389314110411
September 2011 - June 2013
Notary Public
Commonwealth of Virginia, License 7507370
August 2011 - July 2015
EDUCATION
Associate of Applied Science (AAS) in Electronics Technology
New River Community College, Dublin, VA
Contact this candidate