Tom McCool

Email: abqj32@r.postjobfree.com

Address: ***** **** **** ****

City: Orlando

State: FL

Zip: 32815

Country: USA

Phone: 703-***-****

Skill Level: Director

Salary Range: $220,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Thomas McCool abqj32@r.postjobfree.com

Orlando,Florida

PROFESSIONAL SUMMARY

Accomplished global IT Leader with twenty years experience delivering business excellence for the Transportation, Financial and Telecommunications industries. Demonstrated leadership of IT practices for IT Strategy, Network, Software Assurance, Enterprise Architecture, Development and Data Center Operations. A passion for mentoring leaders and the development of teams to meet critical business objectives by using self-organized teams, value chains and visual process management boards (Kanban). A record of bringing innovative IT solutions to bear on complex and challenging business needs using a broad set of skills in:

IT Strategy/Governance

Enterprise Architecture

Process Improvements

Security/Risk Management

Network/Telecommunication

Data Center/Outsourcing

Disaster Recovery

SDLC/Integration

PROFESSIONAL EXPERIENCE

JetBlue (Transportation), Orlando, FL Sep 2011 - Aug 2012

JetBlue is a low cost carrier headquartered in New York serving holiday destination spots on the east and west coasts of the USA with expanded service to the Caribbean and South America

Director - IT Operations

Managed department of 60+ with a budget of over $66M.

Responsible for the operational stability and reliability of the JetBlue's IT Infrastructure including:

IT Data Center and Application Support

IT Network and Telephony Engineering

IT Security Practices

Airport Infrastructure enhancements

Verizon / Terremark business partnership

Implemented training with focus on process and procedures to improve organizations maturity level in the running of a critical infrastructure with a business partner. This included establishing monitoring tools, ITIL and Kanban (Agile Management) methods to improve efficiency and execution and allowing for cost avoidance by focusing on only critical investments.

Resurrected the stalled Payment Card Industry Compliance Program -providing the needed structure and governance to ensure progress and prevent excessive fines. This was a complex multi-million dollar initiative requiring fundamental improvements across of all of IT to implement.

SWIFT (Financial), Manassas, VA Jan 2000 - Jul 2011

SWIFT (Society for Worldwide Interbank Financial Telcom) is a Belgium company that supplies a secure network with financial messaging services to support the world's international monetary exchanges.

Director - Technology Management and Assurance

Senior Manager - Software Systems

Managed international department of 170+ with a budget of over $70M

Responsible for:

Network Engineering for the core financial network including the successful introduction of a secure offering to reduce customer access costs by 50% while increasing flexibility and brand loyalty in providing access in remote geographical locations.

Technology governance to control and manage technology and vendor risks to ensure consistency of technology footprint and risks across portfolio reducing costs in duplication of technologies.

Qualification of key financial messaging and customer facing applications using risk based testing approaches to improve target coverage and reduce associated portfolio and system residual risks allowing reduced costs/time of 15%.

Vendor and contract management of key technologies to ensure cost and vendor risk management to ensure continuity while providing for lower licensing fees.

Successful development and deployment of a new global distributed and secure financial messaging system for SWIFT's 8000 major customers to allow for expanded offerings and growth of their next generation of products and services.

Introduction of an innovative hardware security technology to protect and secure critical elements of the messaging traffic to further differentiate core offerings from competitors.

Contributions leading to CIO being honored as CIO 100 in 2005.

Overall, implemented improvements and practices across department to improve maturity of development practices and manage the associated risks of the included technologies and vendors using LEAN and Six-Sigma. This ultimately lead to a reduction of 23% of the costs across the department.

Ameritech (Telecommunication), Hoffman Estates, IL 1990 - 2000

Ameritech is the former holding company for the following regional Bell companies: Michigan Bell, Wisconsin Bell, Ohio Bell, Indiana Bell and Illinois Bell and was acquired by SBC/AT&T

Senior Director - Enterprise Technologies

Senior Director - Solution Integration

Director - Development

Chief Architect

Lead Technologist

Managed teams of 145+ with a budget of $17M

Responsible for:

All phases of information technology for call centers including the design, engineering, development, integration, quality assurance and application management for the portfolio of COTS and internally developed solutions.

Introduction of packaged ''reusable services' for the legacy ordering, billing and network support systems for the reduction of development costs and time to market.

The engineering, development and and integration of COTS components for Ameritech's first internally developed distributed call platform which set the stage for years of improved call center efficiency initiatives.

EDUCATION/TRAINING

Bachelors of Science (Computer Science) - University of Michigan, Ann Arbor

SANS (SysAdmin, Audit, Network, Security) Security Training

Kanban leadership training with principles of self-organizing teams (Myers-Briggs Type : ENTP)

Contact this candidate