Nancy Groth

Email: abqj22@r.postjobfree.com

Address: *** * ******** **

City: Nokomis

State: FL

Zip: 34275

Country: USA

Phone: 941-***-****

Skill Level: Experienced

Salary Range: $60,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Nancy K Groth

411 West Rossetti Drive

Nokomis FL 34275

941-***-****

SKILLS SUMMARY

* 20+ years of diversified experience in business operations and support to include: Management, Forecasting, Administrative and Back-end Office Support

* Interfacing with clients, customers and vendors

* Skilled as a trainer for various business processes and software

* Proficient in the following software: MS Office Suite, Outlook, Excel, PowerPoint, Calyx Point, CRM

* Supervision of 2-30 employees

* Proficient in claims processing

* Trouble shooting problems and resolution of same

* Strong customer service skills

* Follow through on all assignments

WORK HISTORY

MGA Insurance CO, Lakewood Ranch, FL (August 2007 to Present)

Account Executive/Executive Administrative Assistant to Business Development Director

* Main responsibility was the support of the Business Development Director to our client sponsors.

* Assist with PowerPoint presentations, correspondence, spreadsheets for sales and losses (claims history) and the main support to our sponsors with any issues that arose

* Process claims that agents submitted under their errors and omissions policy

* Managed the mandates for our sponsors. This entailed sending out emails to all agents appointed with them in all states and ensuring that each carried the required amount of E&O insurance to retain their appointments. ( approximately 10,000 agents)

* Scheduled client state meetings for attendance by executives.

* Handled client issues (complaints, problems, approvals, appointment problems, material needs), arising on a daily basis

* Assisted and trained client administrators on usage of online portal system

* Edited, printed and bound marketing material for directors sales presentations

* Gathered pertinent data needed or required to support field agent`s claims then submitted claims to the carriers

* Handled all incoming and outgoing correspondence for the business development director

* Named contact for administrators for sponsored clients

* Gathered all required marketing materials for new client presentations

* Backup of executive assistant for president of the company

KT Documents/Siesta Mortgage Advisors, Centennial, CO/Sarasota, FL (June 1995 - August 2007)

Owner

* Owner/Developer of a mortgage processing firm, a full service mortgage origination company, which included processing, client data research and submissions of loans to banks for finalizing and closing loans

* Managed eight loan officers and one loan processor

* Assure all mortgage loan applications comply with federal and individual bank requirements

* Interface with vendors to supply title insurance, appraisals, VOE, VOD and other required verifications

* Interface directly with clients (Banks/Lenders) and customers (Borrowers)

* Notary Public, present at all loan closings to certify data/signatures

Great American Insurance, Denver CO (1990-1995)

Office Manager/Claims Coordinator

* Responsible for the management of office clerical staff (4) and entering and assignment of Property and Casualty claims for the house claims adjusters (6)

* Handled the Catastrophe planning team when in-state or out of state disaster storms arose

* Responsible for approving the ordering of all office equipment and supplies for 8 regional offices, as well as management of the inventory

* Great American closed this office in May 1995

References

* Michael R. Myerscough 708-***-**** Former Supervisor at MGA

* Brenda Litrenta 941-***-**** Neighbor for 6 years

* Kathleen Allen 678-***-**** Business associate at Kaiser Permanente of Georgia

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