Danielle Veenstra

***** ****** ****, *******, ********** 95320 209-***-**** abqj0w@r.postjobfree.com danielleveenstra.efolioworld.com

Objective

To obtain a position in the public sector that utilizes my five years of customer service experience combined with my passion for

our natural environment. Having completed my studies of Natural Resource Management and Geography at San Francisco State

University, I believe I would be a valuable asset both to the agency I seek to work for and general public whom I seek to serve.

Educational Qualifications

Escalon High School

August 2002 May 2006

1528 Yosemite Avenue, Escalon, CA 95320

Diploma

GPA: 4.2

Graduated with Honors in May 2006.

Ranked 3rd in class of 260

Honor Roll Fall 2002 Spring 2006.

EHS Yearbook Committee Scholarship Recipient

California Scholastic Federation Lifetime Member, AVID Tutor, EHS Yearbook Editor and Photographer, Cheerleading

Captain 2002 2006.

Modesto Junior College

August 2006 May 2008

435 College Avenue, Modesto, CA 95350

AA Transfer Studies: IGETC/CSU

AA Behavioral & Social Sciences

GPA: 4.0

60 semester hours

Graduated Summa Cum Laude in May 2008

Dean's List Fall 2006 Spring 2008

Foci of Studies: Journalism, English, Behavioral Sciences, Natural Sciences, Transfer Studies

San Francisco State University

August 2008 May 2011

1600 Holloway Avenue, San Francisco, CA 94132

BS Environmental Studies: Natural Resource Management and Conservation

BA Geography

GPA: 3.74

153 semester hours

Graduated Magna Cum Laude in May 2011

Dean's List Fall 2008 Spring 2011

Foci of Studies: Water, Soil, and Agricultural Resources, Biological Sciences, Environmental Impact Analysis, Biostatistical

Analysis, Geographic Information Systems

Professional Experience

Veenstra Farming Inc.

September 2000 Present

20 hrs/week, seasonal

Supervisor: John Veenstra 209-***-****

15863 Sexton Road, Escalon, CA 95320

Wage: $10.50/hour

Agricultural Technician

Utilize 10+ years of agricultural experience to perform farm labor tasks including: gathering and stacking brush in an orchard

setting, sealing pruning wounds on almond saplings to prevent bacterial infection and disease, operating an ATV and pulling a

trailer to collect pruning debris, checking orchard sprinkler functionality by ATV, fixing problem sprinklers and hoses using hand

tools and various plumbing skills, mitigating storm damage through removing downed trees and branches and planting new

trees.

Assist with large farm equipment movement and employee transfers to different work locations. Retrieve equipment parts and

products from retailers and deliver goods to various farm locations.

Selected Accomplishments

Combined the production data of 13 local almond growers to complete a comprehensive research project utilizing the principles

of biostatistical analysis, and SPSS and Minitab software. This research was performed during my time at SFSU and determined

the influence of irrigation methods on annual yield of almonds in orchards in the San Joaquin Valley.

Standard Plumbing Ace Hardware

July 2008 June 2011

32 hrs/week

Supervisor: Ed Rosenblatt 415-***-****

1019 Clement Street, San Francisco, CA 94118

Wage: $13.00/hour

Administrative Secretary

Perform routine operations duties as the sole secretary for two hardware store locations. Routine tasks include managing

accounts receivable and accounts payable, generating invoices and sending out monthly statements for in house charge

accounts, monitoring price changes as advised by ACE Corporate and market fluctuations, daily review of bankcard settlement

reports, maintaining cash levels in business safes for retail operations, and independently replying, either verbally or in writing,

to phone, email, and mail inquiries requesting general information about business activities, programs, and policies.

Coordinates information with two store locations, ACE Corporate program administrators, district managers, multiple

advertising agencies, distribution centers, store managers, and employees to ensure that consistent information is given to

internal and external entities.

Responsible for maintenance services for company website, yelp.com listing, and acehardware.com listing and inputting

information into web pages. Monitors input and feedback from web site users.

Advertising and marketing coordinator for annual corporate circular plans, in store sale events, and special promotions.

Generate computer price adjustments for sale items during promotions, provide advertising agencies with informational

materials, and aid and assist in the developing graphic design and layout of electronic documents. Act as editor for all draft

versions and final proof of all advertising material and sale circulars.

Provides cashier support and sales associate backup with necessary. In charge of all new employee training where store policies

and positional responsibilities are explained. Address problematic employees and make suggestions on how to improve

performance.

As a cashier, provide excellent customer service to both internal and external customers. Answer customer questions resulting

from phone inquiries, written requests, and walk in visitors. Utilize knowledge of hardware to sell products and assist customers

in solving their home improvement tasks.

Selected Accomplishments

Hired as a Back up Cashier and by demonstrating overall high multitasking capacity, attention to detail, and efficiency, I quickly

worked my way up through the Head Cashier and Sales Associate positions to that of Administrative Secretary.

As a trusted employee I was a key holder and had access to all business safes. I was responsible for all cash drops and worked

closely with the business owner to develop strategies to increase yields while widening our market and business appeal.

Strand s Ace Hardware

September 2006 July 2008

25 hrs/week

Supervisor: Casey Van Gorkum 209-***-****

3360 McHenry Avenue, Escalon, CA 95320

Wage: $8.50/hour

Head Cashier

Provide routine customer service operations at hardware store location. Utilize working and functional knowledge of home

renovations, plumbing, gardening, house wares, cleaning products, paints, hardware, and power tools to assist customers in

finding the right product and solving various home improvement problems.

Maintain a supply of products in designated department through weekly ordering and receiving. Active in biannual product

inventories which provide an accurate count of all products on hand and adjust numbers due to backorders, theft, and defective

items.

As Head Cashier, coordinate information with other cashiers, sales associates, business administration, and customers. Provide

excellent customer service to both internal and external customers. Answer visitor questions resulting from phone inquiries and

walk in visitors.

Volunteer Experience

Escalon Christian Reformed Church

September 2000 Current

3 hrs/week

Supervisor: Bruce Persenaire 209-***-****

2203 California Street, Escalon, CA 95320

Wage: unpaid position

Youth Group Assistant & Child Care Provider

Provide childcare for children ages 0 6 as needed for weekly Bible study groups. Nursery attendant for both infants and toddlers

during worship services on a monthly basis.

Teacher for 6th Grade Vacation Bible School class, provide technical support for GEMS Girls Club, Assistant Camp Coordinator

for Annual GEMS retreat.

JS West

June 2011 August 2011

Event based volunteer

Supervisor: Katie Veenstra 209-***-****

501 9th Street, Modesto, CA 95354

Wage: unpaid volunteer

Informational Outreach Assistant

Made regular visits to regional farmer s markets and county fairs to educate the public about the current status of California

Proposition 2 and how it is affecting the poultry industry. Through these educational presentations we discussed the new, more

humane, coop systems for laying hens and how various interest groups are reacting to the change that voters made into law by

passing this proposition in 2008.

Manscaping Landscaping

June 2010 December 2010

10 hrs/week

Supervisor: David Soffer 415-***-****

1379 44th Avenue, San Francisco, CA 94122

Wage: unpaid position

Intern

Responsible for researching various topics of interest for a native restorative landscaping company. Each research topic

cumulated in a report and educational presentation given to the business owners outlining the background, advantages,

disadvantages, and feasibility of new landscaping methodology and practices.

Aid and assist in the preparation of informational materials to be displayed on the company website and Yelp.com listing.

By developing graphic design and layout of electronic documents, I created branded letterhead, billing invoices, statements,

etc. for general business use and correspondence with clients.

Perform routine secretarial duties including updating client lists and maps, filing documents and invoices, and directing phone

inquiries and written requests to their proper channels.

Registrar of Voters Office, San Joaquin County

November 2005 June 2007

Event based employment

212 North San Joaquin Street, Stockton, CA 95202

Wage: $125/event

Poll Worker

During election events, issue voting ballots and offer assistance for voters when appropriate. Provide customer service to both

internal and external customers. Meet voters and independently reply, either verbally or in writing, to inquiries requesting

general information about election policies and rules.

Secure ballots as they are cast and provide safe transfer to receiving center on election night.

Escalon Unified School District, San Joaquin County Office of Education

August 2005 May 2006

5 hrs/week

Supervisor: Natalie Moring 209-***-****

1528 Yosemite Avenue, Escalon, CA 95320

Wage: unpaid position

AVID Tutor

Facilitate tutorial learning process at public school and implement AVID methodologies in students being tutored. Assist

students by making suggestions and providing information for educational presentations.

Serve as a role models to AVID students in behavior, attire, and work ethic. Provide daily tutorial sessions and weekly feedback

to students and teachers.

Skills

Adept in the following computer programs: Microsoft Word, Excel, PowerPoint, Eagle, POS, ArcGIS, Minitab, and SPSS. Mac and

PC literate. Working knowledge of Spanish language. Knowledge of many applied natural resource management techniques and

California native plants as well as invasive species. Skilled in usage of dichotomous key to identify Pacific tree species and Sierra

wildflowers. Overall high multitasking capacity, attention to detail, and efficient team member.

Contact this candidate