Jenny Sureepromsilp

*** ********* ***, *********, **

Tel: 226-***-****

Email: abqiom@r.postjobfree.com

EDUCATION

Undergraduate (2009), University of Waterloo

- Bachelor of Honours Science, Minor in Management Studies

Recipient of Queen Elizabeth II Aiming for the Top Scholarship (2005)

Recipient of University of Waterloo Entrance Scholarship (2005)

SKILLS & QUALIFICATIONS

- Experience: laboratory, communication, and data management

- Technical: proficient with MS Office & other productivity software; 80 WPM

- Communication: corresponding with multiple stakeholders; writing reports

- Quantitative: ability to collect data; evaluate & analyze information

- Organization: excellent prioritizing and multitasking skills

- Motivated and enthusiastic about developing new skills

WORK EXPERIENCE

Nordia Inc., Kitchener, ON

Bell Mobility Client Care (August 2011 – August 2012)

- Communicated immediate solutions for customer disputes

- Acquired knowledge in a fast-paced, multi-tasking environment

- Managed consumer accounts on multiple software applications

Real Estate Assistant, Toronto, ON (January 2010 - September 2010)

- Sold a condominium (prepared for presentation, contacted customers)

- Prepared court documents to claim unpaid rent

University of Waterloo, Waterloo, ON

Teaching Assistant for Cell Biology & Genetics (Sept. 2007 – Apr. 2008)

- Organized and conducted weekly classes for 30-50 students

- Supervised exams and marked papers

- Collaborated with professor and other TA’s on course material

Waterloo Co-op Residences Inc., Waterloo, ON

Co-operative Work System Manager (September 2007 – April 2008)

- Achieved a 10% bonus for performance

- Created attendance lists, weekly tasks, and synthesized revenue data

- Trained COWS supervisors and maintained inventory

Residence Division Manager (May 2007 – August 2007)

- Achieved a 10% bonus for excellent reviews from division members

- Performed administrative duties & conducted monthly social events & meetings

- Solved problems in the residence (eg. noise issues, disputes, fines)

- Liaised members, management team, and staff

iQor Inc., Cambridge, ON

Up-market Financial Solutions Agent (May 2007 – August 2007)

- Top five in Upmarket & Small Business Accounts telephone agents

- Managed customer accounts on computer software

- Excelled in customer service skills to foster good customer relations

VOLUNTEER EXPERIENCE

University of Waterloo Warrior Weekends (2009), toadlane WCRI Writer (2008), UW Orientation Leader (2007), WCRI Aerobics Coordinator (2007)

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