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Customer Service Medical

Location:
Seattle, WA
Posted:
January 24, 2013

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Resume:

To Whom It May Concern:

My name is Leo Dokshutsky and I am interested in finding a Management position in a retirement community or an assisted living facility with a commitment to wellness. I am confident that the unique skill-set and knowledge base I have can help your facility to expand its influence in the Greater Seattle Area retirement market. I bring to the table my dedication, experience, knowledge, training and passion to the field of older adult wellness.

In my resume you will see that my professional background spans across medical, fitness, and business fields. In brief, I come with over 12 years of fitness experience, several years of medical education, MBA education and management experience. I am a member of several professional organizations including ACSM and ICAA. Most importantly, though, I come with a passion for working with the older adult population. Having worked with retirement communities in Seattle area, I understand how effective wellness programs can provide excellent ROI to help retirement communities to compete in the emerging market of the Aging Boomer generation. Having to take care of my aging grandparents, I know firsthand how effective and affirming such programs can be. In this rapidly changing market it is essential to remain competitive and abreast of the new developments in the Retirement industry. I believe I have the skills and the passion to help your community in this respect.

May we set up a time to talk? I would like to explore how I can help Age Dynamics to seize the emerging market opportunities and promote its unique programming. Please give me a call at 425-***-**** or email me at abqimw@r.postjobfree.com.

Thank you very much for taking the time to consider my credentials.

Sincerely,

Leo Dokshutsky LMP, ACE

Enclosure: Resume

HIGHLIGHTS Dedication and career focus on Older Adult Fitness.Experience in Wellness Program DesignKnowledge of Sales and Marketing in retirement settings.Professionalism of over 12 years in Health and Wellness.Training in massage, medicine, and wellness.Passion for improving the Quality of Life of our elders.

WELLNESS CONSULTING EXPERIENCECompleted needs assessment and Market Analysis for Feinberg Integrative Wellness Clinic, Dallas, TX.Managed the planning and implementation stages of Wellness Programs at 3 Seattle area Assisted Living Communities that included assessment, education, exercise and massage therapy.Administered Health Risk Assessments at Schreiber Gardens Community and Moss Adams, Everett.Conducted a needs assessment and ROI for the Children Art and Rehabilitation Experience (CARE) Summer Camp 2001 as part of a Schweitzer Fellowship Program. Finding Presented at New Orleans Rehabilitation Conference in 2002.Led a year-long project to design and stage a 3 day AMSA retreat to bring humanism into medicine for 40 medical students from 15 medical schools. Improved participation by 70% from previous year.

GERONTOLOGY BACKGROUNDDoubled the number of seniors in exercise classes and personal training at Lake Shore Athletic Club, Chicago.Focused on older adult fitness and rehab as an ACE Personal Trainer specialized in Older Adult Fitness since 1995. Organized group and individual fitness classes at Scriber Gardens, Peter's Creek Retirement, and Lynnwood Senior Center.Mapped financial feasibility of fitness programs in assisted living communities during an MBA level project.Provided Physical Therapy and Rehabilitation Services at McGraw Retirement Center, Evanston Hospital and The Rehab Institute of Chicago, focusing on patient education and exercise adherence.

HEALTHCARE SKILLS & EXPERIENCEDesigned and implemented effective exercise and nutrition programs in gyms, hospitals, and retirement communities with special focus on preventative medicine, weight loss, and health risk management.Treated back pain and musculoskeletal injuries as a Licensed Massage Practitioner with the focus on geriatric population. Gained medical experience and hands on training in rehabilitation and infectious disease prevention as a medical student at Northwestern Medical School, Chicago.Assisted in providing allopathic and alternative care at homeless shelters and community clinics in Chicago and Seattle.

MANAGEMENT EXPERIENCETrained and Managed 5 Personal Trainers at Lake Shore Athletic Club and oversaw Program Design.Managed HIPPA compliance of medical record office at Bastyr University campus serving 1000 students and over a 100 faculty.Organized HuMed Club at Bastyr University by fundraising over $5000 and recruiting membership of over 150 people. Able to implement 3 regional retreats, and 2 years of student outreach programs.Shaped operational strategy for the first annual 2003 Leadership Training Program (LTP) as a nationally elected AMSA Retreat Coordinator. Oversaw the expansion into the regional chapters resulting in 7 regional LTP’s the following year.Led Universal Healthcare rallies in Chicago, IL and Houston, TX. Lobbied US Congress for Universal Healthcare as part of a student task force with Dr. Quinton Young.

CUSTOMER SERVICE EXPERIENCEMotivated and educated more than 300 personal training and massage clients. Received the highest customer satisfaction rating as a sales rep in 2004 by Pharmax for sales and customer service of Pharmax nutraceutical products to ND physicians and students. Worked as part of an integrated wellness team consisting of physicians, massage therapists and personal trainers at Extreme Fitness in order to maximize the rehabilitation of several high risk clients. Helped improve the English Language ability of over 1600 junior high students as part of the Japanese English Teaching Program. Regularly lectured by serving as a cultural ambassador from U.S. in the Japanese Public Schools.

EMPLOYMENT HISTORY GENERAL MANAGER/CORPORATE WELLNESS CONSULTANT

Golden Wellness LLC, Mountlake Terrace, WA 01/05-05/06SALES AND MARKETING REPRESENTATIVE

Pharmax LLC, Belleview WA 03/04-01/05MEDICAL RECORDS ASSISTANT MANAGER 06/04-12/04Medical Records Specialist 01/04-06/04

Bastyr University, Kenmore, WA

Bally Total Fitness/Lake Shore Athletic Club/ Extreme Fitness 09/94-08/05JUNIOR HIGH SCHOOL ENGLISH LANGUAGE TEACHER

Kobe Public Schools, Kobe, Japan 06/99-07/00

EDUCATIONUniversity of Dallas GSM, MBA candidate 01/05-12/06Brenneke School of Massage, LMP 05/04-01/05Bastyr University, Naturopathic student 09/03-06/04Northwestern Medical School, MD student 09/00-06/03University Of Chicago, B.A. English Literature 09/95-06/99

Accreditations and Awards

Graduate Certificate in Health Care Management, University of Dallas, TX

Albert Schweitzer Fellow 2001

Certified Personal Trainer through American Council on Exercise (ACE)

Licensed Massage Therapist

Certified as a First Responder, AED, CPR, and First Aid.

Language Ability

Fluency: English, Russian

Proficiency: Japanese



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