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Maintenance Customer Service

Location:
Glennville, GA
Posted:
January 20, 2013

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Resume:

gary Garrett

Email: abqigj@r.postjobfree.com

Address: *** * ******* **

City: Glennville

State: GA

Zip: 30427

Country: USA

Phone: 915-***-****

Skill Level: Management

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Gary Garrett

208 E Hencart 3 Box 920

Glennville, GA 30427

(Home) 912-***-**** (Cell) 915- 245-2428

abqigj@r.postjobfree.com

Military: Retired 20 plus years

Clearance: Secret

Twenty eight years of experience in diagnosing, troubleshooting and Managing maintenance repairs to electrical and automotive systems, A Certified Instructor for the United States Army Teaching the 63 H/G Course for ANCOC AND BNOCO Warrant officer and officer for the basic officer course . SME in the following areas Replacement of engines, transmissions wiring harness for M113A3, M998,, Hummv, M984, Recovery Vehicle. MRAP FSR for the Caiman, IMG DASH, MATV

Skilled with Electrical and Hydraulic Schematics. Proven ability to analyze, plan, manage and motivate. I would like to obtain a Position as a Maintenance Manager in a Reputable Organization who can effectively utilize my vast skills and knowledge in the Field of Maintenance Support where I can Manage Maintenance Activities to ensure Optimum Efficiency while maintaining proper procedures and policies and up keeping the Goals of the Organization while continuing to serve and Honor my Military Code of Conduct.

Skilled in the following:

* Customer Service

* Developed and Implemented Training

* Staff Management and Supervision

* Problem Solving and Team Building

* Logistics STAMIS Management

Feb 2010 to Present

Position: MRAP Sustainment Chief

As Sustainment Chief I served as the focal point for Project Logistics. As Chief my daily duties required me to be vigilant when apply my skills and Reliable when making decisions on equipment that directly affect the War fighters, Other responsibilities included predictions and generations of documentation provide on location field support and service for Logistical Support, As Chief conducted inventory assessments, provide reports on NMC (None Mission Capable) Equipment and Quality and Productivity. Part of the Logistics Support was and Tracking deliveries and provide updated data to the customers. As Chief I am accountable for reliability and maintainability of the equipment in the field and keep the leadership updated. Additional Responsibilities are Supervision of Management and 4 SAM-E Clerks in regards to Maintenance and Supply Operations, Production Control, Army Materials, Fields Logistics Readiness Center. Primary support is provided at the Brigade Level. Additional duties include Served as the Sustainment Site Lead for all sustainment maintenance, Battle Damage Repair and Capabilities Insertion at an austere MRAP sustainment site in Afghanistan in support of the MRAP/M-ATV Joint Program Office, Assisted in the Integration of the

Government and Contractor Personnel Performing Sustainment Maintenance Activities.

March 2009 TO FEB 2010 MRAP

Position: Production Manager

Responsible for Management of the De-processing, Integration and Testing of Government Furnished Equipment (GFE) and C4ISR equipment installation MRAP vehicles designated for issue to various US Army units. Direct Supervisor for the daily Maintenance Activities of five Sub-Contractors, ManTech, EMA, GDLS, BAE and FPI and maintain accountability of seven SAIC Employees, My duties included but where not limited to ensuring all Maintenance, Supply, Storage, Training, and Transportation were accomplished to meet all customer requirements. Conduct daily Production Meeting Reviews and Implemented the Task Managers accordingly, Reviewed all Reports and updated the Equipment Tracker for the daily Status Report that was sent to HQ. Ensured all personnel managed and were accountable for their areas of responsibilities, checked and verified when needed. Set a working standard and maintained it.

April 08 to March 09

Position: SAMS E Lead.

Processed Maintenance work orders which included opening, assigning QA/QA ordering the required parts tracking it until completion and closing the work order, these duties included the Data Back- up Process of SAMS-E files this was done twice in a 12hour day and also run the reports as needed. Open and closed out Maintenance Request for work orders to include the intra-shop work orders, requisition parts for all maintenance request, accountable for non-stocked items ordered for work orders but not used. Conducted the weekly work orders transfers and processed the daily in operational transfer procedure Compressed the ISAM files and Ran the Equipment Master File Update. Supervised the Maintenance Shop Stock list and Bench Stock lists. Responsible for posting the document control register and replenishment of shop stock.

September 2007 to April 2008

Position: Field Service Representative for BAE Systems Operation (Trainer),

Instructor for the MRAP Vehicle, First in the World to train at Red River Army Depot, Applied replacements in all Diagnostic electrical trouble shooting, wiring diagram First to field to the us military worldwide. Trained all the newly assigned the FSR Net Operations Personnel Conducted all training for the Soldiers at Taji Iraq on how to operate the MRAP, Conducted the Net Training Course, Admin Course Introduction, Vehicle Characteristics/Safety Warning, Caution Location and Function of Vehicle Basic Issue Items(BII), Location and Function of Vehicle Controls and Indicators/Ground Guide Procedure Operator/Crew Preventive Maintenance Checks and Services Emergency Egress/Roll-Over Vehicle Driving Operation Day time/Night DVE(GFE Training) Operation Under Unusual Condition Vehicle Self Recovery/Auxiliary Equipment/Flat Tow Operator Level and Vehicle Troubleshooting and Maintenance.

Sept 05 to Sept 07

Position: Mechanic

Maintenance of Refur of HUMMV ITT off Site Kuwait

October 2003 to June 2005

Position: Equipment Maintenance Supervisor Parson

Supervised, Trained and Develop a staff of 25 persons to include American expatriates and host country nationals. Negotiate contracts with local Iraqi businessman to the best value and quality to the government. Accountable for fleet 900-1000 pieces of equipment worth over 4 million dollars. Responsible for daily maintenance data collection, records and documentation. Organizes and coordinates all staff scheduling and ensure proper operation and maintenance of equipment and safety procedures. Equipment includes, but not limited to trucks automobiles, buses forklift, and diesel engines. Utilizes Computerized Equipment management System to monitor and control equipment maintenance. Advises employees of proper operation and maintenance of equipment, mentors new mechanics, and further develops skills of current workers. Monitors equipment operation at job site and ensure that proper maintenance and safety procedures are followed.

January 2003 to Sept 2003

Position: SAMS 1 and 2 Supervisor

. Processed Maintenance Data in Support of Management Control Workload, Direct Supervisor for Manpower, Supply, Requisition, Follow-up RECONS on Requisitions, Cancellations, Transfers of Repair Parts and Due outs and Due ins for specific work orders and Shop Stock, Conducted Data back- up of Sams-1 files and ran Daily Reports as needed, Open and close out maintenance request for work orders (including intra-shop work orders). Requisition parts for all maintenance request. Responsible for accountability of Non-Stocked items ordered for work orders but not utilized, Ran the weekly work orders transfers

Process and daily in operational transfer process .Compress ISAM files and Equipment Master File Update. Accountable for maintain an accurate Shop Stock and Bench Stock records. Responsible for posting the document control register and replenishment of shop stock.

December 1999 to August 2002

Position: Maintenance Support Team NCOIC

Coordinated, Directed, Assigned and Supervised Maintenance for Track and Wheel Vehicles.

Coordinated and Supervised the Replacement of the M998 Hummv, M88 Track Recovery Vehicle, and M2/3 Bradley Infantry Fighting Vehicle Engines, transmissions, transfers, differentials, V-Drives and wiring harness.

Validated statuses of work orders and parts; responsible for the quality assurance/control through initial and final inspections.

Responsible for Vehicles equipment valued at $7,000,000.

The Organization was Honored and Recognized for the High degree of skill in the Operation and Maintenance of motor vehicles.

December 1998 to December 1999

Position: Maintenance Control Sergeant

Supervised the maintenance of 13 sections employing over 180 personnel.

Duties included updating the Standardized Reports for the Maintenance Support Teams.

Managing the workload for sections, ensuring shop sections worked at their capacity, managed backlogs, Coordinated all daily function to ensure all assigned were effectively being utilized in support of the Class IX parts.

Accountability of Bench and Shop Stock which valued over $250,000 in equipment and tools.

October 1993 to November 1998

Position: Instructor/Writer

Provides recovery technical training on all recovery vehicles for M88A1/A2, 936A2, M985, and the 1070 HET Vehicles to officers, warrant officers, noncommissioned officers, Ancoc and Bncoc and Advance Individual Training students.

Provided excellent training on electrical and hydraulic schematic.

Obtained the level of Senior Instructor.

Wrote and updated lesson plans as need.

September 1990 to September 1993

Position: Fuel & Electrical System Repair Supervisor 63-G

Supervised 20 Fuel and Electrical personnel assigned Implemented Maintenance Procedures of fuel and electrical, Diagnosed, repaired and Replaced parts for Heats, Blower motor, Starter, Generators, and Fan towers.

Diagnosed and repaired and replace electrical wiring harness.

Responsible for one shop van and shop equipment valued at $250,000.

EDUCATION AND TRAINING

Certificate, Advance Leadership and Management Course, Aberdeen Proving Ground, MD, 1997

Certificate, combat Service Support Subject Matter Expert Task Force XXI National Training Center 1997.

Certificate, Introduction to Instruction Training Course Aberdeen Proving Ground 1994

Certificate, Small Group Instruction Aberdeen Proving Ground 1994.

Certificate, Track Vehicle Repairer BNCOC Aberdeen Proving Ground 1989.

Certificate, 63H/G Direct Support Hull Repair Course M1A1 Fort Knox1989.

Certificate, Trainers workshop for the Battalion Training Management System Fort Polk 1988.

Certificate, Direct/General Maintenance High Mobility Multipurpose Wheel Vehicle Korea 1986.

Certificate, Battalion Training Management System Fort Stewart, GA 1985.

General Studies Central Texas College 1986-93



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