Manager Management

Randy Zankl

Email: abqig8@r.postjobfree.com

Address: W 3798 County Road G

City: Nekoosa

State: WI

Zip: 54457

Country: USA

Phone: 715-***-****

Skill Level: Director

Salary Range: $50,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Randy Zankl

W 3798 County Road G, NEKOOSA, WI 54457

Home: 715-***-**** - abqig8@r.postjobfree.com

Executive Profile

Throughout my career, I have increased revenue output while decreasing cost through a series of management initiatives that included: automation, increasing efficiencies, creating new revenue streams, adjusting operational work strategies, and through direct vendor negotiations. I have been instrumental in running the operations of numerous companies that have resulted in substantial long term growth and have increased cash flows for my clients leading to long term profitability.

Skill Highlights

Accounts Receivable

Budgeting & Forecasting

Call Center Operations

Business Analysis

Risk Management

Coaching / Team Building

Strategic Planning

Microsoft Office

Core Accomplishments

Focused on the continual training and development of the entire staff by designing an employee goal assurance program that focused on the growth of each employee through a series of coaching and educational exercises and developing scorecards.

Maintained a professional work environment that focused on production results and maintaining the industry good will of each client.

Implemented reward programs for outstanding performance to show appreciation in "non monetary" fashions.

Responsible for numerous awards and achievements including: Inside Arm's "Best Places to Work," agency of the year for numerous clients, and maintaining an A+ Better Business Bureau rating.

Professional Experience

Business Consultant

February 2012 to Current

Self Employed - Nekoosa, WI

Provide analytical data to investors on the overall financial condition of their business receivables.

Managed the entire collection process for business accounts.

Implemented work flows and strategies on recovering past due delinquencies.

Advised clients on charge off processes and made recommendation for legal procedures.

President

August 2005 to January 2012

Apex Financial Management, LLC - Buffalo Grove, IL

Responsible for all aspects of company operations including strategic planning, operational and financial performance, analyzing data, research and development, and client / vendor relations.

Managed a diverse portfolio consisting of auto loans, utility, bankcard, business card, and commercial accounts receivable.

Performed research and development on collection strategies and vendor products and shared the results to a network of 40 plus collections agencies.

Consolidated the operations of two facilities using a remote collector program.

Designed and implemented a web based payment portal system.

Evaluated potential debt purchase scenarios which include financial forecasting and conducting on-site due diligence.

Implemented non - traditional collection strategies into production such as credit migration, collection triggers, and using a demographic score.

Implemented a new automated dialing system into production.

Managed and maintained the GSA contract.

Automated operational work flows and strategies and incorporated these procedures into production.

Vice President of Operations

November 2002 to July 2005

The CBE Group INC - West Des Moines, IA

Accountable for the overall operational and financial performance of the facility including strategic planning, goal setting, employee development, and work standards.

Expanded the facility from 40 employees to 225, while a managing a client base that consisted of medical, bankcard, utility and governmental portfolios.

Assisted in the winning of the Department of Education contract and consulted in the work flows and strategies.

Developed specialized collection strategies for non traditional markets which included: skip to collect, early out, and private label.

Maintained a position on the executive team and assisted the business development department on attracting new clients.

General Manager

October 1993 to October 2002

Van Ru Credit Corporation - Brookfield, WI

Responsible for all aspects of office operations with primary accountability for all first and third party collection strategies and competitive standings.

Expanded the facility from 30 employees to 210 while managing a portfolio that consisted of bankcard, telecommunication, utility, private label retail, government, private student loan, federal student loan, and NDSL / campus based student loan.

Developed specialized collection programs for pre-claims, early out, and cure programs.

Created an account placement strategy based on performance thresholds and client rankings.

Education

University of Wisconsin - Eau Claire

Eau Claire, WI

Accounting

BBA

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