Sales Manager
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Troy
GermainAutomobile BDC and Assistant Sales Manager
Troy J. Germain
PO Box 8911
Fort Lauderdale, FL 33310
Email: abqifs@r.postjobfree.com
Education
11/05-3/06 Connecticut School of Broadcasting, Wellesley, MA. Certificate in Broadcasting.
Extensive training in radio performance and production, television performance and production, broadcast news and sports journalism, commercial interpretation and copywriting.
1994-2000 Lyndon State College, Lyndonville, VT. Part-time student with concentration in Business Administration, and Communications.
Employment Experience
10/10-Present Metro Networks, Miami, FL
Full-time on air traffic reporter and producer, as well as fill in news writer and anchor. Performed live and recorded traffic and news reports, produced traffic reports and wrote newscasts for radio and TV stations in the Miami, Orlando and Tamps markets.
02/07-10/10 Saint J Auto Group, Saint Johnsbury, VT. BDC Director.
Created and implemented successful Business Development Center Subaru Dealer. Using software provided, managed the handling of all incoming telephone and internet sales leads, as well as follow up for all dealership walk-in traffic. Negotiated vehicle sales by email and telephone. Co-managed and supported a sales staff of 7 people, insuring the equity and the integrity of BDC business model and outstanding customer care. Consulted on the implementation of the same model at our GM dealership. Had direct contact with customers via telephone, email and in person. Also served as customer care manager, handling many customer issues with courtesy and negotiating common settlements on issues.
04/01 - Present American-Canadian Tour, LTD, Waterbury, VT
Public Address Announcer for the regional stock car racing series, traveling to race venues throughout New England and Canada, including New Hampshire Motor Speedway, providing play-by-play commentary; master of ceremonies for annual awards banquet.
03/06-02/07 Metro Networks, Boston, MA
Part-time on-air traffic reporter, performed live traffic and news reports on many Boston-area radio stations, including WBZ, WRKO, & WMUR-TV.
05/05-03/06 State Farm Insurance, Peter Schuler-Agent . Nashua, NH.
Sales and service specialist for State Farm Insurance, sold and maintained home, auto, life and health insurance policies, also as a State Farm Bank certified associate, sold banking products such as auto loans, mortgages, and deposit products.
10/01 " 10/04 Poulos Insurance, Inc., Woodsville, NH
Managed branch office of Independent Insurance Agency. Prospected and sold new personal and commercial insurance policies. Supervised office staff of 5 members.
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