Sales Supply Chain

Marianne Moss

Email: abqibz@r.postjobfree.com

Address: **** ***** ***** **** #***

City: Glen Allen

State: VA

Zip: 23059

Country: USA

Phone: 847-***-****

Skill Level: Director

Salary Range: $175,000

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

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Job History / Details:

Marianne Moss

BUSINESS & TECHNOLOGY EXECUTIVE

Solutions-focused, diligent Chief Technologist with proven success in balancing global business and technology supply chain and qualityneeds to produce focused concepts that drive organizational growth. Calm demeanor in the face of difficulties; adept at quickly mastering new cross-functional roles and responsibilities. Reputation for integrity, perseverance, quality and work ethic. Continuously pursues visionary opportunities to learn and takes on challenges for further professional growth, operational effectiveness and savings. Effective communicator and culturally-sensitive liaison, known for building strategic technology partnerships and alliances in multi-national organizations.

ACHIEVEMENT HIGHLIGHTS

Directed corporate technology and business transformation of $ 800MM organization through selection, acquisition and seamless implementation of ERP and ERP Upgrade, Infrastructure Upgrades, Customer Relationship Management Package (CRM-CDC Pivotal), Transportation Management System (TMS-Lean Logistics On-Demand) and Business Intelligence and ETL initiatives to drive business transformation and growth.

Launched a value-added technology consulting division, resulting in this operation serving as extension for more than 100 customers' technology infrastructures.

Created digital cloud-based procurement portal (ORACLE DB, MS Visual Studio) to remove cost and introduce major process improvements to customer operations. Solution represents over 64% of all annual sales. This unique differentiator in the market space fully integrates to more than a dozen ERP and Financial software packages including SAP, JD Edwards, ORACLE, and Lawson.

Directed technology activities of corporation at a budget of

PROFESSIONAL EXPERIENCE

American Hotel Register Company, Vernon Hills, IL (June, 1997- June, 2012)

Vice President of Information Technology (a.k.a. RegistryTech) 2010-2012

Maintained full accountability as chief technologist for managing all aspects of day-to-day Information Technology activities in support of organizational goals and objectives. Applied dynamic strategic planning, prioritization, and Portfolio and Project Management skills toward consistently achieving critical customer deadlines while maintaining high quality standards. Demonstrated sharp business and technical acumen in developing enterprise Digital e-Commerce and software strategies.

Increased online sales from $11 million in 2004 to a projection of $403 million in 2012.

Designed & implemented technology roadmap & execution plan, to enable exceeding revenue goals.

Appointed as a trusted technology advisor to and key member of the executive team and C-Level clients.

Facilitated the successful initiation of a solution-based technology organization focusing on business development, business intelligence, technical sales support, integration of customer-facing process & software solutions and technology innovation

Significantly enhanced the delivery of innovative technology and consulting services and technology solutions to current Distribution Services clients while exceeding all sales and financial objectives.

Directed the following initiatives:

o Designed repeatable, scalable .NET solution allowing consolidation of customers procurement activities into a digital one-stop shop for operating supplies and equipment (OS&E), maintenance and repair and overhaul (MRO) and office supplies; directed technology aspects of partnerships with $8.1BB Fortune 500 MRO provider and $24 BB Office Supplies Retailer. Created punch-out access to over 1 million products for Digital Customers via custom-tailored User Interfaces (UI) and unique User Experience (UX). Powered search and enhanced user experiece with ENDECA. Monitored activity throught employment of Adobe's SiteCatalyst powered by Omniture This broad-based solution lead to choice of American Hotel Register as a sole-source partner for major Hospitality Industry clients.

o Conceptualized and developed browser-based mobile solution for Hospitality Customers, particularly senior operating executives to facilitate approval of ordering capital assets by their staffs and to manage and control ordering items in non-contracted buying scenarios. Certified application via Internet Explorer, Google Chrome, Safari, Firefox, Opera and others.

o In consulting engagement, assisted large family-owned Hospitality LLC in streamlining daily operations, facilitating knowledge transfer of financial operating processes from retiring CFO to controlled automated environment with executive visibility. Assisted principal in achieving his goal of diverting focus of family members to appropriate roles and replacing critical roles with qualified professionals to facilitate desired business growth and diversification. Placed automated capital asset project management capability in place and, using .NET, integrated to clients Microsoft ERP environment. In return, customer agreed to utilize American Hotel Register as sole source supplier for a 3-year contract with automatic renewal.

o Facilitated diversification of American Hotel Register from Hospitality to Higher Education by creating standard punch-out interface to comprehensive source-to-settle supply chain SaaS on-demand software solution that serves 75% of the Higher Education market space. Implemented several large universities to sole-source operating supply contracts as a result in 2011 and 2012.

Vice President, E-Commerce and Systems Development 2007-2010

Assembled and directed multiple Information Technology Development Teams (Sales, Financial, Supply Chain, Digital Solutions, Desktop Solutions, and DBA) to maximize performance in consistently managing projects on time and within budget in a fast-paced, time-sensitive environment. Demonstrated superior strategic planning, organization, and leadership skills. Directed a broad spectrum of initiatives:

Technically supported $ $800MM enterprise and its ongoing globalization activities

Initiated major corporate e-commerce activities. Implemented complete electronic Supply Chain employing the VendorNet Supply Chain Collaboration offering. Negotiated and implemented more than 500 electronic vendor partnerships, and automating $700MM in purchasing.

Achieved 19% improvement in order cycle time by leading the successful major software upgrade to the ERP package, including integration of Radio Frequency (RF) capabilities in all distribution centers resulting in greater inventory accuracy and a paperless warehousing environment.

Played a lead role in optimizing Americans Transportation Management capabilities, Integrated Lean Logistics Carrier Procurement application, which reduced Americans Transportation spend by 14%.

Performed cross-functional needs analysis for Customer Relationship Management application (CRM); created RFI, facilitated demonstrations and negotiated acquisition of selected product (CDC Pivotal) to facilitate subsequent seamless integration to ERP, Desktop Applications, and Digital Web Applications.

Directed the Following Major Initiatives with team of 31, assigned across Sales, Merchandising, Financial, Desktop, Web, E-Commerce, Database

o In collaboration with executives within the business functions, developed business and technical requirements for CRM package; created formalized RFI and facilitated software vendor demonstrations on-site based on common script; gained consensus across business executives re: CRM selection and negotiated acquisition. Interfaced this selected NET-based CRM product (CDCs Pivotal) to internal .NET Desktop Sales/Order Entry application, Customer-facing hosted websites and Business Intelligence OLAP cubes.

o Selected improved business intelligence tool (Info-Manager), a suite of tools for warehousing, managing, assimilating and graphically presenting business data aimed at mid-sized companies and partnered with ERP vendor for data structure compatibility. Migrated all data from initial Data Warehouse Tool (TOPDOG) to InfoManager and optimized ETL processes.

o Selected and implemented On-Demand SaaS-based Transportation Management System (TMS) (Lean Logistics). Provided complete daily planning, execution, settlement functions as well as periodic strategic procurement events.

o Extended utilization of Logility software to include implementation of Voyager Demand Planning enabling generation and tracking of forecasts for sales, marketing, logistics and financials. Resultant forecasts enabled American to improve margins by keeping detailed product forecasts aligned with high-level business plans

o Designed, developed and implemented end-to-end operating supplies procurement solution for North Americas largest Death Care provider. Interfaced Americans digital web procurement portal to clients Lawson ERP software, creating Lawson Purchase order, skeletal A/P record, notification of receive order to originator, and online 3-way (PO to receipt to invoice) match. Ensured SOX compliance for publicly-held client

o Designed developed and implemented custom procurement punch-out website)(.NET, IIS, AS2, JavaScript, ORACLE DB) to major Hospitality clients chosen procurement portal (Birch Street Systems) enabling one-stop shopping experience across all categories of procurement for client. Ensured Level 2 PCI compliance for client. Created Enterprise-level Balanced Scorecards for Supply Chain, Logistics and Finance to enable functional executives to gain visibility to daily operations and to, based on projections of business activity, make informed decisions.

Director, Systems Development 1997- 2006

Hired to lead technology transformation of privately-held wholesale distribution business, ensuring business scalability and globalization/

Successfully created top-performing 50-member team including specialized focus on Sales, Marketing, Operations, Financial, Database/BI, Desktop Applications, Web, E-Commerce/EDI, and Supply Chain. Outlined continuing professional development and effective succession planning to ensure stability of technical infrastructure and business continuity.

Designed unique migration of hardware/software infrastructure from IBM Mainframe to i-Series that incorporated bridging desktop software technologies that remain in place today (CA OPAL). Negotiated all hardware and software acquisitions. Participated in national speaking engagements to CIO conferences as requested by multiple vendors. Partnered with Computer Associates in use of OPAL (OPAL 2.0 integrates enterprise-class applications into a client solution that runs anywhere) and JASMINE. (Jasmine ii 2.0 was an object-oriented development environment that provides database support, e-mail management and middleware services through a single interface.)

Major initiatives:

o Directed Enterprise Resource Planning (ERP) Needs Analysis including re-platforming (IBM Mainframe to IBM i-Series, VSAM to DB2, COBOL to RPGIV). Created Vendor RFI/RFP, guided collaborative business team through ERP product selection, developed Migration Planning and Business Process Re-engineering Approach and directed package implementation.

o Completed subsequent major upgrade to ERP package including upgrade of Warehouse Management System (WMS). Implemented Radio-Frequency technology in all Regional Distribution Centers employing International Business Systems WMS and Symbol Technologies Radio Frequency Technology hardware.

o Initiated electronic trading partnerships with more than 25 freight carriers via x12 EDI employing GXS TrustedLink. an Internet Protocol (IP)-enabled B2B translator

o Engaged with more than 450 major suppliers in electronic trading partnerships via EDI or XML utilizing VendorNet Supplier Collaboration for Online Stock. Implementation resulted in streamlined order communication and operational processes related to stock purchase orders, subsequent shipments and supplier invoices. This effort resulted in reduced carrying costs, more informed buying decisions and enabled supplier collaboration.

o Implemented and subsequently upgraded Data Warehouse (TOPDOG) that employed Microsoft SQL Server 2000 with Analysis Services as the foundation. SQL Server 2000 served as the data warehouse for the underlying information, multidimensional; OLAP structures used Analysis Services. Also focused on performance optimization of data ETL.

Moore Business Forms 1989-1997

o Director, Moore Technology Solutions(1996-1997)

Facilitated creation of new division for Moore Business Forms to allow diversification in light of changing paper forms market space. Directed all account administration activities for divisions customers and drove technology product conceptualization and development. Focused on process improvement and workflow solutions tailored to the technology environment of the targeted customer. Utilized 60% contracted team in this scenario to ensure most capable resources within customers technology environments.

o Director, Strategic Customer Services (1990-1996)

Directed activites of 45 technology professionals with Mainframe, Client Server and Desktop development skills, industrial engineering skills in newly created revenue-generating consultancy. Worked in tandem with Sales and Marketing Product Management t to engage customers in a guaranteed and shared savings model in which Moore earned a pre-defined percentage of the process and operational savings identified by the consultancy.

Developed the Channel System a patented multi-platform procurement portal for customers wishing a single user interface by which they could perform all procurement activities with their contracted suppliers and. via a single dashboard, could provide end-to-end visibility to their supply chains including their capital and operating budget positions. Built on a forward-thinking data structure, applications were built on an IBM mainframe in COBOL/DB2, but were subsequently ported to Client Server and Desktop versions to grow sales of this solution.

o Director, E-Commerce (1989-1990)

Introduced E-Commerce to Moore Business Forms; installed first mainframe EDI translation software package (Sterling Commerce, later acquired by IBM) and negotiated more than 400 EDI x12 trading partnerships with suppliers and customers

Conducted operational process improvement studies of the Moore environment from customer forms design through manufacture, warehousing, fulfillment and invoicing. Applied process improvement and automation to produce ongoing benefit/savings. In collaboration with customers.

Managed mainframe development staff of 4.

CNA Insurance Companies (1986-1988)

o Manager, Casualty Systems

Managed major developments, enhancements and maintenance activities for major applications including Customer Billing Systems for more than 1MM active policies across 21 21 lines of property and casualty business. Other applications within area of responsibility included Customer Database, Customer Data Archival and Retrieval (pre-BI) and electronic policy document production.

Managed team of 8 mainframe developers and 1 DBA in COBOL/DB2 environment

Managed all associated budgetary responsibilities and negotiated project priorities with the business user community

Playboy Enterprises (1983-1984)

o Manager, Chicago Information Center

Reporting to Director, MIS in Boulder, Colorado. Served as IT liaison to Chicago corporate headquarters and executives for Playboy IT organization in Boulder, Colorado; managed corporate IT operations and administration including Finance (AP, AR), HR, and payroll, publishing and subscription operations. Managed staff of 8 in Operations and held matrix management responsibilities in Systems Development on a project basis in an IBM mainframe COBOL/DB2 environment. (parallel teams of 2- 8)

In collaboration with Playboy Photo Studio, developed models database application to facilitate image search

In collaboration with creative entities within Playboy, developed database and accompanying application (IBM PROFS) for administration of Hugh Hefner personal Art Collection in preparation for lending of the collection as a new revenue generating strategy.

Performed all capital acquisition assessment modeling for review and approval by C-level executives

Kemper Life Insurance Companies (1982-1984)

o Business Systems Analyst (staff position with no direct reports)

Provided internal consulting to management to direct project planning and internal controls

Maintained liaison with on-site service bureau (Cybertek)

Major accomplishment resulted in significant productivity improvements and operational savings including implementation of COM (computer-assisted microfilm retrieval system) covering details of more than 232,000 policies, selection and implementation of OCR equipment for remittance processing and implementation of a sales commission system.

Health Care Service Corporation - Blue Cross/Blue Shield of Illinois (1979-1982)

o Internal Management Consultant (Matrix Staffing based on initiative)

Created detailed plans and budgets for internal consulting activities

Developed formal financial models in preparation for presentation of cost/benefit profile of proposed capital expenditures

Monitored and evaluated progress on inter-divisional team projects as a representative of the Controllers Office

Primary results included design of Corporate Productivity Improvement Education Program, development of Corporate Office Automation Strategy, composition of Variable Budget Volume Indicators for Volume-Sensitive Operating Areas and Financial Impact Evaluation of Remote Data Communications Network Plan.

Home Federal Savings (1978-1979)

o Sr. Methods and Procedures Analyst

Perfumed process analysis of banking operations to identify, design and implement improvements for efficiency and cost savings

Midwest Stock Exchange (1975-1978)

o Training Coordinator (1977-1978)

Trained Stock Cashiers in Midwest Clearing Corporation to ensure control, auditability and accuracy of physical stock movements and settlement transactions in IBM Mainframe environment

o Internal Audit Researcher (1975-1977)

Researched and resolved physical stock outages across secured certificate storage areas and automated record of daily trade activities.

EDUCATION

MBA - Lake Forest Graduate School of Management, Lake Forest, IL (including PMI)

BA with Honors - Northeastern Illinois University, Chicago, IL

AWARDS & AFFILIATIONS

Project Management Institute (PMI)

Society for Information Management (National & Washington, DC Chapter)

Technology Executives Club

CIO Forum

Network of Executive Women (Washington, DC Chapter)

Women in Technology (WIT)

eMarketing Association (eMA)

3-time Recipient of the Chairman's Cup for Excellence in Enterprise Sales Initiatives

REFERENCES

Hugh Armstrong

CIO, Retired American Hotel Register Co.

abqibz@r.postjobfree.com

cell: 262-***-****

52 Reedy Place, Bluffton, SC 29909

Vicky Patzer

Consultant Information Security Risk HSBC Technology & Services N.A.

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cell. 224-***-****

26525 N. Riverwoods Dr, Mettawa, IL

Gary Fasules

VP, Sales Nikki International

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Home phone: 630-***-****

755 Chidester Glen Ellyn, IL 60137

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