Sales Customer Service

Donald Hopkins

Email: *********@********.***

Address: *** *. ******* **

City: Poynette

State: WI

Zip: 53955

Country: USA

Phone: 608-***-****

Skill Level: Management

Salary Range: $50,000

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Donald R. Hopkins

128 S. Lincoln Street

Poynette, Wisconsin 53955

*********@********.***

Objective:

A challenging and fulfilling position where my demonstrated skills of leadership, communications, initiative and

commitment to customer service will be utilized.

HIGHLIGHTS OF QUALIFICATIONS

Knowledgeable with building construction process and reading blueprints

Skilled Sales and Marketing professional with proven track record

Excellent people skills

Strong leader; proficient in managing staff and project expectations

Excellent communication skills both verbal and written

Expert problem solver

Self-motivated; fast learner

High sense of integrity; great work ethic

Business owner with diverse knowledge of all aspects of running a business

President of the DeForest chapter of the Business Networking Group BNI 2008-2009

Experience:

Creative Openings, Inc. June 2012 - Present

Sales Consultant

Educated customers on the different products lines represented by our company such as Custom

Windows, doors, gutters

Provided customers with estimates, proposals and many financing options

Final follow-up with client to ensure 100% satisfaction

Infratactix, LLC, October 2011 April 2012

Business Technology Consultant

Generated relationships within a defined area with specific targeted businesses

Directs multiple, simultaneous projects with budget and schedule responsibility

Researches and develops alternatives for changing workplace needs, including knowledge of leading edge

changes in technology

Attended networking events and built relationships with area businesses

Assessed clients needs and demonstrated how our services would benefit the company.

Provide solutions to the client to improve efficiency and productivity, which ultimately yields in

better business profits and growth expectations

Consulted with clients and presented several new ideas in technology to move them to the next

level in business

Secured contracts and maintained regular contact for future enhancements

Waunakee Remodeling, Inc., April 2006 January 2009

Sales Consultant

Conducted full interior and exterior home inspections

Created all-inclusive remodeling plans based on clients needs, desires and budget; incorporated

multiple options for clients to choose from

Educated customers on the different types of materials and applications best suited for their

home, budget and time constraints

Managed all confirmed projects secured contracts, collected monies due, managed

expectations, created timelines with client and crew, followed up to ensure key dates were met

Final follow-up with client to ensure 100% satisfaction

Advanced Home Technologies, Inc., August 2003 April 2006

Sales Consultant

Instructed homeowners on the many benefits of high quality, custom-made replacement windows

and doors

Provided customers with estimates, proposals and many financing options

Received company-presented award for implementing innovative marketing strategies and

positive sales relations

Trachte Building Systems, Inc., April 2000 February 2003

Inside Sales Coordinator

Worked in conjunction with regional sales reps to develop building site plans, create bids,

contact new customers, schedule delivery of products, interface with building erectors, and more

Consulted potential customers about goods and services that would help aid in the development

of their self-storage facilities

(continued)

Hopkins Meats & Services, Inc., August 1995 December 2001

Owner

Business Owner and distributor of high quality meats and cheeses servicing specialty shops and

grocery stores throughout Southern Wisconsin

Obtained and managed all accounts dealing personally with each and every client

Managed all inventory, pricing and accounting for the business including

record keeping and job costing

Handled all marketing, sales and imaging efforts

Education:

Madison Area College

o Computer Security & Awareness, August 2011 January 2012

Lodi High School, WI

Skills:

Computer knowledge includes Microsoft Word, Excel, Goldmine, ACT and Market Sharp

References provided upon request

2

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