Customer Service High School

Confidential User

Email: ********@*************.***

Address:

City: Camden

State: TN

Zip: 38320

Country: USA

Phone: 931-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Educational Background:

High School Dipolma from Camden Central High, Camden TN 1/2001 to 5/1988 (math, science, DECA)

Job History / Details:

Summary

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.

Highlights

Lytec

SOAPware

AS400

Gulf Pak

Cardinal

Data Entry

Microsoft Office proficiency

Meticulous attention to detail

Results-oriented

Self-directed

Time management

Professional and mature

Dedicated team player

Strong interpersonal skills

Understands grammar

Proofreading

Accomplishments

Increased office organization by developing more efficient filing system and customer database protocols.

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

Experience

November 2011 to Current

King Optical Waverly, TN

Receptionist

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information

Schedule appointments

File insurance on patients behalf with multiple insurance companies

Fit and repair glasses

August 2011 to November 2011

Farm Bureau Waverly, TN

Part-time Receptionist

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Served as central point of contact for all outside vendors needing to gain access to the building

Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence

Accounts receivable

Added and deleted auto insurance per customer request

September 2009 to October 2010

Berry Clinic Camden, TN

Medical Receptionist

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Served as central point of contact for all outside vendors needing to gain access to the building.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.

Scheduled and checked in appointments

Daily reconciliation of front office

Fax prescriptions to pharmacy

Medical records

Preparation of FMLA forms

Prepare DOT forms

Enter and organize patient charts and prepare super bills for patient visit

Accounts receivable

Maintain all front office files

June 2000 to October 2008

FirstBank Camden, TN

Financial / Customer Service Representative

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Handled all media and public relations inquiries

Served as central point of contact for all outside vendors needing to gain access to the building

Opened checking, savings, certificate of deposit, IRA, and on-line banking accounts

Wire transfers in the United States and internationally

Open and maintain safe deposit boxes

Prepare daily and weekly NSF (Non-Sufficient Funds) report

Manage charge off and collection accounts

Order customer checks and debit/credit cards

Access credit reports, property tax cards, and automobile loan values

Back up teller, loan assistant, and security coordinator

Branch marketing liaison

Education

1988 Camden Central High Camden, TN

High School Diploma

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