Customer Service Design
Resume:
James Frailey
Email: *********@********.***
Address: *** *********
City: Baltimore
State: MD
Zip: 21212
Country: USA
Phone: 443-***-****
Skill Level: Management
Salary Range: $80,000
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Shoot the Moon
CREATIVE PARTNERS
Jamie Frailey, Creative Partner
Jamie Frailey is a graphic designer who has been working in the financial sector for over 20 years. Jamie works with uncompromising ethical values, has a passion to perform for his clients, and collaborates with a diverse global population.
Most recently Jamie Frailey of Shoot the Moon was retained for an eight-week term to help implement a new brand into all the Brown Advisory collateral materials. Every client-facing item needed to be re-branded and printed in this eight-week time frame to meet an August 6, 2012 launch date. Jamie worked side by side with the Brown Advisory team to make this happen.
As a hands on art director at Deutsche Bank Alex. Brown, BT Alex. Brown and Alex. Brown and Sons Incorporated for 13 years, he worked with three completely different corporate design standards in under two years as the company merged, then merged again. Mr. Frailey understands the need to communicate a companys position clearly, concisely, and creatively, and can juggle many projects at one time.
Whether assuming the role of art director, team leader, designer, production artist or customer relation specialist, Jamie has always been most comfortable in an environment where the client comes first. With his experience running a corporate graphic service group, managing brand identity for a global institution, and offering superb customer service, Jamie knows he can deliver measurable results for his clients.
Jamie Frailey has a BFA, Visual Communication from Maryland Institute College of Art. Mr. Frailey has been an active participant in several volunteer and educational organizations, including the Juvenile Diabetes Research Foundation, American Diabetes Association, Big Brother/Big Sisters, Cystic Fibrosis Foundation, Phoenix Wildlife Center, Waldorf School of Baltimore and United Way.
Jamie Frailey
Creative Partner
Shoot the Moon
415 Dumbarton Road
Baltimore, MD 21212
jamie@moon-inkcom
www.moon-ink.com
www.jamesfrailey.com
2012 Present Creative Partner to Shoot the Moon, Inc.
As a creative partner Jamies concentration is in the corporate and financial arena. Jamies involvement with NONPROFIT organizations makes him the go-to guy for special event logos and invitations.
Managed and produced the entire Brown Advisory collateral suite of products including advising on their public website and internal portal;
Assisted with the marketing of the Whit Harvey Group, Professional real estate agent, and
Providing on-going graphic deign services for Brown Advisory.
2007 2012 Art Direction and Business Development to The Five Group
As an art director and business developer he manages the following:
Direct and continue to help Design by Five manage the in-house design business at Deutsche Bank Alex. Brown;
Assisted in a major brand revitalization for Deutsche Bank to unify its look across all business units;
Worked on business development for The Five Group, a team of companies focusing on strategic growth through marketing, communication and business consulting, and
Developed some key new clients in a challenging business environment.
1994 2007 Deutsche Bank Alex. Brown, BT Alex. Brown and Alex. Brown and Sons Incorporated
As the director of graphic design for the nations oldest investment bank and its successors, led a team that:
Created the graphic themes that sustained the firms identity through two mergers, several name changes, and a full market cycle;
Spearheaded the graphic design for the firms award-winning 200th Anniversary celebration, including marketing literature, the firm history book and video, signage and anniversary collateral materials;
Supported the firms globally-recognized Conference Group, whose demanding requirements involved publishing research and marketing materials on extremely tight deadlines;
Maintained a consistent graphic look and feel across the firm from banking to brokerage by providing high-quality materials to exacting standards on short notice;
Developed a philosophy of service to Deutsche Bank Alex. Browns internal clients that focused on understanding the underlying financial and marketing principles to maximize design effectiveness;
Built a wide-ranging portfolio of products, including marketing literature, signage, targeted mailings, statement stuffers, greeting cards, research publications, internal and external newsletters, product logos and stationery;
Re-designed the firms famous flag logo and created its first design standards manual the first coordinated corporate identity program in Alex. Browns 195-year history.
1993 94 Foto Finishers
As lead graphic designer, helped create a cutting-edge Digital Arts Division that leveraged new technology to produce special effects faster, better and less expensively:
Specialized in designing trade show properties and supporting advertising agencies;
Managed the art direction, sales and service for key accounts, including the Rouse Company, Johns Hopkins Hospital, and Martin Marietta.
1990 93 Great Guns Studio Inc.
As a founding partner and Vice President of this award-winning full-service graphic design and audio/visual studio:
Was responsible for sales, service, design and production of both print and audio-visual materials;
Designed and produced all the exhibit materials for Westinghouses Paris Air Show for two years running.
1988 90 Group Two, Incorporated
As designer and producer for this award-winning Audio Visual company,
Designed audiovisual presentations, including the presentation that honored the life of Father Joseph A. Sellinger, 25 years as the president of Loyola College in Baltimore and 50 years as a Jesuit;
Managed art direction and production.
1983 88 Comm-Tech Incorporated
As Art Director and Vice President of this design and communications company, was responsible for:
All graphic design for audiovisual presentations and printed materials, including the art direction and production for Johns Hopkins campaign to raise a half billion dollars and all the mall openings and launches for the Rouse Company;
Managing the design department; sales and marketing.
1980 83 Creative Communications Corporation
As graphic designer, designed and produced slide shows.
Education
BFA, Visual Communication, Maryland Institute College of Art. June 1980
As an active member of the American Institute of Graphic Artists (AIGA), attended many of their workshops and conferences on emerging trends in design and technology. Also, attended How Magazine and Baltimore Production Club conferences.
Personal
Has been an active participant in several volunteer and educational organizations, including the Juvenile Diabetes Research Foundation, American Diabetes Association, Big Brother/Big Sisters, Cystic Fibrosis Foundation, Waldorf School of Baltimore and United Way.
References available upon request.
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