Sales Customer Service

Jon Peter Jokela Resume * ** ****

JON PETER JOKELA 15783 241st Street Cold Spring, MN 56320Home: 320-***-**** ********@***.*******: 320-***-**** SUMMARY OF QUALIFICATIONSDedicated Business Development Professional with extensive experience in new account andproduct development. A detail-oriented sales management leader with accomplished historyworking in the consumer packaged goods industry. Recognized for building and training salesteams and promoting sales concepts utilizing account and resource management. Excels indeveloping business rapport with internal and external customers. Proven self-starter accustomedto and flourishing in a fast-paced, contemporary work environment. PROFESSIONAL EXPERIENCECOREMARK INT L, San Francisco, CA 2009 PresentNew Business Development / Senior Sales Consultant, Cold Spring, MNSecured $2 million in additional business within the first 15 months of employment byidentifying, developing & converting ten new customer leads into current accounts. This wasaccomplished through consistent communication, negotiation and quality customer service skills.Additional responsibilities consist of sales consulting at 25 retail customers including 2 corporatechain accounts.US SMOKELESS TOBACCO BRANDS, Stamford, CT 1991 2009Division Manager, Cold Spring, MN 1999 2009Managed a sales staff of 10 Sales Representatives and Retail Coordinators. Responsible for 13direct wholesale, 24 chain and 1500 independent customers representing approximately 65% oftotal company sales in the state of Minnesota. Broad knowledge and experience calling on bothcorporate and independent accounts. Produced an average of $12 million in sales annually and consistently for 9 years. Staffed open positions; supervised, motivated, and evaluated individual and team performance to achieve maximum sales results. Professional assessment of performance achieving annual company key result areas and personal development plans to determine salary and bonus compensation for direct reports while staying cognizant of budgetary constraints. Executed and adapted the 2008 product re-introduction and price reduction program increasing sales volume 305.5%, resulting in an additional 85,200 units sold in an 8 month period. Improved sales over 8% amid a budget reduction of $1.1 million in 2007 following a 100% state excise tax increase utilizing effective customer management and promotional execution. Analysis / integration of sales data to achieve maximum market penetration. JON PETER JOKELA PAGE TWOSales Representative, Rapid City, SD 1991 1999 Serviced 5 wholesale, 5 chain and 400 independent accounts throughout a 43 county sales territory of central and western South Dakota. Increased sales volume by designing, marketing and implementing promotional campaigns for retail chain customers improving product performance and business relationships. Generated $3 million or more in sales annually within assigned territory through flawless execution of business plan, resulting in a promotion to Division Manager. Awarded 1995 President s Team Award Winner.MONTANA DAKOTA UTILITIES, Jamestown, ND 1989Marketing Representative Summer Internship EDUCATION BS, BA, Marketing / Merchandising, Mayville State University, Mayville, ND Awarded Future Business Executive of Business Fraternity Phi Beta Lambda Courses Taken Toward Speech and Communications Major, University of Minnesota, Duluth and Minneapolis PROFESSIONAL DEVELOPMENT Software / System skills: Microsoft Office (Word, Excel & Power Point) & OutlookPeople Power performance review and Talent Assurance Process TAP (extensive experience) PERSONAL DEVELOPMENT Toastmasters Membership Attended Fred Pryor seminar How to Supervise People