FUNCTIONAL RESUME COMPONENTS
The components of a functional resume are very similar to those in chronological resumes; the
difference is the way in which they re presented. Functional resumes focus more on skills and
abilities you ve developed and de-emphasize your titles and employment tenure.
Keep reading for advice on how to format a functional resume.
Personal Information
Include the following information in the following order
Name
Address
Phone number(s) in order of contact preference; distinguish mobile numbers from
home numbers by adding (m) or (h) after the number
Email address
LinkedIn profile address (optional)
EXAMPLE
Jane Smith
321 Fake St.
St. Charles, IL 60174
222-***-**** (m)
abqhpz@r.postjobfree.com
Professional Summary
The professional summary is a quick summation of your knowledge, skills, abilities, (KSAs) and
desired role. Start marketing right away; go back to the job description and your brainstorming
notes and start making those connections! If the position requi res a bilingual ability and you
have it, note it! If you re submitting a general resume, think about the KSAs generally needed
in your profession and highlight them.
In the example below, the candidate has both operations and sales experience but wishe s to
obtain an operational role, so they state exactly that.
***TIP*** Keep this section to a short paragraph; no more than five sentences.
EXAMPLE
PROFESSIONAL SUMMARY
Motivated operations professional with additional experience in sales roles, seeking a
challenging operations position with an international freight forwarder to offer my
experience and knowledge to.
Transportation Employment Specialists, Inc.
Page 1
Areas of Expertise
This section showcases your knowledge, skills, and abilities (KSAs) for an employer.
Start by grouping your job types if possible; i.e. sales vs. operations or HR vs. Accounting. You
may even want to create subcategories as in the example below with export vs. import duties.
Under each grouping, list your experiences, skills and abilit ies, using bullet points; just as you
would with a chronological resume, start with the most important KSA s to the prospective
employer, eliminating or moving down lower on the list those that are less critical to the role
you want.
EXAMPLE
AREAS OF EXPERTISE
OPERATIONS
Air / Ocean Export
Domestic and international carrier selection and pricing negotiation
Customer pick up and coordination
Documentation: HAWB/MAWB, Cert. of Origin, Carnet, L/C
TSA Certified understanding of Export Rules/Regulations. USPPI/Commerce
Department
Solid customer service skills, customer invoicing and reconciliation
Air / Ocean Import
Solid communication experience with domestic and international carriers set up
arrival and customer notices/shipment releases and ensure delivery to final customer
Direct contact / communication experience with US Customs/FDA/Agriculture
Understanding of entry process/Harmonized Tariff/ISF/7501; have worked directly with
Customs Brokers to ensure proper clearances
BUSINESS DEVELOPMENT & INTERNATIONAL ROUTE DEVELOPMENT
Ability to manage entire sales cycle from target prospecting to closing; proven ability to
present to all levels of corporate prospects
Manage development of domestic and international transportation solutions
Lead the qualification process of new accounts through direct prospect solicitation
Manage margin/profit percentage to insure account profitability
Route development of key traffic lanes with overseas partners, specifically UK,
Germany, Australia and China
Assist with import/export compliance issues
Transportation Employment Specialists, Inc.
Page 2
Employment History
While the focus of a functional resume is knowledge, skills, and abilities, employment history
does need to be listed.
We suggest following the example below to format this section, right down to what s bolded,
vs. italicized, etc.
EXAMPLE
EMPLOYMENT HISTORY
A Great Company, Roselle, IL 1/2011 2/2012
International Freight Forwarder & US Customs Broker
Sales & Business Development
Freight Forwarder, Inc., Elk Grove Village, IL 6/2010-11/2010
International Freight Forwarder & US Customs Broker
Sales Representative
ABC Logistics Company, Itasca, IL 7/2009 6/2010
Domestic Trucking Brokerage
Director of Business Development
#1 Recruitment, Mundelein, IL 1/2007 6/2009
Recruiting Agency
Owner
That Logistics Co, Wood Dale, IL 10/2003-11/2006
International Freight Forwarder & US Customs Broker
Senior Account Executive
We Move Freight, Wood Dale, IL 6/1995 10/2003
International Wholesale Freight Forwarder
Operations Specialist
Professional Leadership
If you ve held any industry-related leadership roles, you may want to note them under their
own heading; leave this section off if you have nothing to note. In the example resume, Jane
has nothing she wishes to note, so she doesn t include the heading.
Transportation Employment Specialists, Inc.
Page 3
Education
Generally, you want to list your highest level of education; several examples of how to note
educational achievements are noted below. The one rule you should absolutely follow is to
never include your graduation year unless you re a recent graduate (1 yr. or less). You may
want to list certification dates if they are recent to show your knowledge is curren t- use your
best judgment.
EXAMPLE
EDUCATION & TRAINING
Bachelor of Arts Degree
Drake University, Des Moines, IA
TSA Certified
EXAMPLE
EDUCATION
High School Diploma
WCCHS, West Chicago, IL
EXAMPLE
EDUCATION
Harper College, Palatine, IL
Some college coursework completed
U.S. Licensed Customs Broker since 2004
Transportation Employment Specialists, Inc.
Page 4